thanks again to Alec for your help!! always a great experience at this location. I got exactly what…read moreI needed and it was quick and easy

I rarely leave negative reviews, but this experience deserves to be shared…read more One employee with such a poor attitude can drive a business into the ground. Customer service is one of the most important parts of any business, and unfortunately, this employee completely failed in that regard. According to my refund receipt, the cashier who handled this entire interaction was Shawn. I have been a customer before, and my previous experiences were great. On one visit, I was helped by a young man from Colombia, and on another visit by a young woman from a Uruguayan family. Both were friendly, professional, and made me feel welcome. That is why this experience was so disappointing. First, I arrived at the store around 1:20 PM, and it was closed. I waited approximately 15 minutes before leaving. There was no sign explaining why the store was closed, and the door still indicated "Open." It was very confusing and unprofessional. I came back about an hour later, and the store was finally open. I mentioned to Shawn that I had been there earlier and asked why the store had been closed. His response was simply, "Because it was closed." Then he said he had been in the bathroom. After that, I politely asked him if he could show me the SATIVA pre-rolls. Instead of helping me, he pointed from behind the cash register with his finger and said, "Over there." I asked again if he could please show me the SATIVA pre-rolls, and once again he made the same gesture without even looking at me, while staring at his cell phone. It was obvious that he had no interest in helping customers. I finally pointed and said, "I'll take one of those." I then asked him if he was new because I had never seen him before. In a sarcastic tone, he replied, "I've never seen you either, and I've been working here for a long time." I paid $16.05 for a single pre-roll and received some of the worst customer service I've experienced. When I got home, I realized Shawn had given me the wrong product. I had specifically asked for SATIVA several times, but he sold me a HYBRID pre-roll instead. I returned to the store once again, very frustrated. Shawn then told me they didn't have any SATIVA in stock. I asked him why he never mentioned that during the purchase after I had repeatedly asked him to show me the SATIVA pre-rolls. Since he didn't have the product I requested, I asked for a refund. As a business owner myself, I normally don't leave negative reviews. However, I also believe that honest customer feedback is important so business owners know what is happening in their stores. If management has any questions about what happened, they can simply review the store's security camera footage. It will confirm everything I have described in this review, including the store being closed during business hours, the interactions at the counter, and how this situation was handled. After this experience, I honestly have no desire to return to a store where an employee treats customers with such disrespect, indifference, and lack of professionalism. I truly hope management addresses this issue because one employee like this can seriously damage a business's reputation and drive loyal customers away.

This is a wonderful family owned store. They have a well curated surf and skate shop with…read moreeverything you could want, while vacationing at the beach. Service is great and friendly and all employees are helpful. Prices are in line for the value of the commodity they are selling. Great store! They also have a coffee shop located in front.

Friendly service and an excellent place to grab some beach souvenirs. Also a great place to go if…read moreyou forgot any beach essentials on your visit. There's a cute coffee shop connected to the store as well where I grabbed a Deerfield Beach iced latte. Easily the prettiest latte I've ever seen.

Great little family owned shop that features a great selection of beach needs. They have their own…read moreline of super comfortable suits that are also fashionable. Will be back next soon. Hopefully stickers will be back in stock.

Super cute little surf shop off the beaten path. This shop is definitely geared more towards real…read moresurfers. We found some fun stuff and the staff was super helpful and nice.

Been going here forever and never disappoints. Absolute great selection plus the most friendliest…read morestaff. Grew up in south FL and this is the place!!

Such a great addition to Pompano! With the new skatepark finally open, Island Water Sports is the…read moreperfect shop to have right next door.The staff is super chill, knows their stuff, and actually takes the time to help you out whether you're looking for something specific or just wanted to take a look around. The shop has a great selection of skate gear, surf gear, and apparel, and you can tell they're invested in the local community. it's awesome seeing a family business continue to grown in the community! Definitely worth checking out!

Ive done reviews on only a few surf and skateboard shops but it wasnt the inventory that set this…read moreshop apart, it was the interior decor that provided an immediate glimps of the world of beach enthusiasts. It was easy to see how the owner takes pride in his business. The manager greeted us and explained some of the online shipping options and discussed skateboards. Everything in this store is required for a day at the beach or street skating. Several skateboards with accessories, Walking shirts, halter tops, BC Surf & Sport hats, backpacks, Knockaround polarized sunglasses, shirts and hoodies bearing the famous Billabong logo. Not many deep discounted items but you will be proudly wearing a well established beach brand.

Yes they are following the Covid procedures - tho O was surprised they let you try on their bathing…read moresuits. Most every other place we had been to said no trying on. They explained to me that they are an independent store and can make their own decisions (they do have another location). They had a good amount of merchandise to choose from which was good. Although they did say that is a customer wants an item that someone had just tried on, they would give it to them - I did fine that a bit odd since you are supposed to let it sit for 24 hours or more (I guess that's where the corporate decision comes in). We were able to fins a few bag big suits and that was good. They have a nice array of surf items and appeal to many ages. They have a whole area of bikinis and if you're not sure of the various terminology a it has it all there for you!

We just rented SUP's from Mike at Surf District. Mike was prompt and friendly. He delivered the…read moreboards to the location of our choosing, helped us bring the boards down to our launch point even and offered us some free instruction. The boards were great quality-not banged up and old like boards I've rented elsewhere. We had a beautiful day on the water in the inter coastal off Red Reef Park-and when we were done Mike quickly came back to get them. His prices were definitely fair-about the same or less than I've seen at other shops. I'd definitely recommend Surf District for your SUP experience, and can't wait to check out their shop in the old downtown train station building. Five Stars! Thanks, Mike!!!

While walking back to my car in the lot by Silver Balls, I stumbled upon this hidden surf shop in…read moreDelray Beach a few blocks north of the notorious Atlantic Ave behind the railroad tracks. The free standing surf shop was an old house built in 1896, which was restored 100 years later by the Delray Beach Historical Society in 1996. Very nostalgic and a perfect home for a surf shop. It reminded me of a mini BC Surf and Sport in Fort Lauderdale. The owner was mildly chatty as my wife browsed the artsy hoodies at $160.00 and hard to compete with Amazon but who is? Love the selection of surfboards and the separate room of skateboards.

I am an old geezer and therefore I don't know if my review will count to anyone who might decide…read moreto patronize Lucre. My bride and I were out for a stroll on Atlantic in Pompano where we own an apartment. We noticed a new store and decided to go in and browse. The items we saw through the window drew us in. What a cool (does anyone say "cool" anymore?) store. A very eclectic assortment of clothes (am I allowed to say men's clothes?) and hats and boards and skateboard apparel and collectibles. Matt Ricci, the owner, was very welcoming and informative about what he is selling, how he arranged the decor of Lucre, the Pompano art scene (who knew there is one) and the upgrading of Pompano Beach. We did buy a funny cartoon something that tickled Gloria and we will definitely stop in again to hang out in the Palm Springs(?) outdoor living room inside!

This is the spot for fire skate gear and fresh skate shoes. They have a huge variety and the…read morecustomer service is first class!!!

If you play hockey or have a kid that plays hockey.. this is the place to grab your gear. Great…read moreselection of products and friendly service.

Game‑saver at Pure Hockey Pompano…read more Five stars is not enough. Shane and Miranda at Pure Hockey in Pompano Beach delivered the kind of customer service you almost never see anymore. I walked in with an emergency skate repair about an hour before ice time. The clock was not my friend. They listened, triaged the issue on the spot, gave me clear options, then got to work immediately. No excuses, no upsell, just pros who care about getting players back on the ice. They treated my skates like their own, moved with urgency, and kept me updated so I knew exactly what was happening. The repair was finished just in time, and because of Shane and Miranda I made my skate and had a great session. What could have been a wasted night turned into a win. This is elite‑level service. Calm under pressure, precise work, and genuine kindness. I will be recommending every single player I skate with to go see them for any hockey need, from repairs to gear. To the Pure Hockey team reading this, put an A on their jerseys. To Shane and Miranda, thank you for the clutch save. You earned a customer for life. - Rocky Wilson, local player

The lovely ladies from Argentina have found a niche' & have an art for the cotton pieces that they…read morework their tye dye genius. The beachy "skirts with the lovely tassels" & the long bell Bottom pants are so flattering, fun & you can wear anywhere! All the people that I & my friends & family have encountered are superior in knowledge & excellent customer service. We always have soooo much fun going here.

Don't buy jewelry from here! It will tarnish on you after two months even though they tell you to…read moreyour face it's waterproof and it says 925 Sterling silver on it. Also, they didn't do anything for me when I called and make sure they would exchange it before coming in then I come in and they say no we can't. I was a lover of this place and now I'm very disappointed.