After a disastrous experience at Power Sports I was told I should try Moto Source by someone that…read moreraces. I had just purchased a one year old KTM and wanted someone to go through the bike. I was happy from the very minute I walked in, Rich gave me his full attention, and we came up with a list of items to check. Communications with the shop was excellent, they called me when they had an issue and gave me recommendations to resolve the issue. Such a pleasure to work with these people, I'd highly recommend MOTO SOURCE.

Rich, and Aiden, at Moto Source are the best, I dropped off…read moremy Kawasaki KFX 450 R, with a couple difficult problems. that were definitely hard to track down. These guys are awesome, they never give up on my quad or me, and always kept me up-to-date and answered any concerns or questions that I had. they definitely treat you like family, and are very professional and trustworthy. They got my quad up and running. Highly recommend Rich, and the team at Moto Source. Thanks again Rich.

We took our quad in for service. Got it back before we were told it would be ready. Excellent…read morepeople and Nick was great. It had another problem and we took it back in and were treated so well. Again, Nick took great care of my husband Tom. Great place to take your toy. Highly recommend RMS!

We took our quad and dirt bike in and although it did take almost a month to get them back and…read morefixed- they did a great job. We can finally ride our bike and my daughter has her quad back so thank you Reno motor sports. We will be back in soon for some oil!

I took my Piaggio scooter in for repair and, although it looked out of place sitting next to the…read morereal bikes, they fixed the problems and took great care of me.

JB is awesome, he knows his vintage bikes, my CBX is getting ship-shape with help from Ace. The…read moremost unearthly sounds burble from 6 cylinders, and smooth as can be.

I love this shop! The staff always make me feel comfortable, take the time to answer all of my…read morequestions, and help educate me on the best options for my bike. Their prices are very competitive, and they always get the work done quickly without sacrificing quality. I highly recommend them to anyone looking for honest, knowledgeable, and efficient service!

Charged for parts that were not installed: turn signal switch installed and charged for a complete…read moreassembly. Technician named Stryker is not an honest person.

My Harley came here from Michigan. It had sat for 12 years there. Took some time and love to get…read moreit back on the road. John did a great job with it!!

NEVER .. I repeat.. NEVER take a valuable motorcycle to this person for anything!!…read moreI had the most harrowing experience of my life with the owner John.. I wanted a simple inspection of my clutch and a diagnosis. John could not put down his cell phone because his conversation was more important than the customer standing in front of him. After about 30 minutes of standing around he finally acknowledged me and we got my bike up on the rack. I might add .. the shop was more filthy than the underside of my old Jeep. That should have been my clue then .. and I should have run for my life. after fumbling around with the inspection plate, John decided to take my primary cover off.. which he literally threw about three feet across and onto the floor. I was horrified!! I just replaced it last year at a cost of $500. They are cast aluminum and they crack. John spent 99% of the next two hours on his phone, texting his ex. while I had to sit there like a prisoner .. after which he told me that I needed a whole new clutch and that this one was shot.. It would cost about $1,000. this was total BS. I really thought I wouldn't get out of this place with my bike pieces back in the same places that they came from because he was paying more attention to his stupid phone than he was to the job at hand. this guy was recommended by Harley right across the 395 freeway. he actually wanted me to pay him for all the time he spent on the phone.. Including the time he went back into his office for 20 minutes to bullshit with a friend about the woman problem. my time or being a customer did not matter. if I could rate this place - 5 stars I would do it. this man definitely has psychological issues.. my motorcycle is a show bike and is worth $90,000.. and he left it covered in grease in every single place he could touch. I can't tell you how pissed I am at Harley Davidson for sending me there. believe my words.. DO NOT go to this place if you value your motorcycle. I later found out.. I could buy the replacement clutch discs for around $150 from Rivera/Primo and that the basket is ok. this guy wanted to sell me stuff I didn't need at ridiculously high prices. because I am older, he probably considered me a stupid and senile old man and figured that he could stick it to me real good. I have since found a real good shop who treats me fairly and can do the job right the first time and not sell me anything I don't need.

I went in to look at Polaris on my first visit and the sales staff were all busy helping other…read morecustomers. Mack, the manager, greeted me and answered my questions until a sales rep became available. Staff were friendly, informative and more importantly, not pushy. My quest to find a side-by-side led me to Carson where I really thought I would be purchasing my OHV because we all want to pay less sales tax! However, while the sales personnel were friendly and informative, their management lacked interpersonal skills and played games during negotiations. Back to Anderson Powersports where I was again greeted immediately management and the sales staff. Mack and your staff earned my business for treating your customers right. I just brought my Side-by-side in for warranty work and so far that experience is going well too!

Was welcomed in by the sales staff and shown around the floor. They have tons of new stuff on the…read morefloor. A killer side by side right up front. Had beverages and some snacks waiting. Can't go wrong with that.

My first impression of Poor Boy Motorcycle Mechanic was that it is a small mom-and-pop shop, which…read moreis not one of the overly advertised commercial chains that focus on newer bikes and are brand-specific like most others. After speaking to the employees who work here, I felt comfortable and confident that my bike would be in good hands. I had picked up a couple of tires that I wanted to put on and asked if they would be able to put them on even if not purchased through them. They said that it was not a problem. When I dropped my bike off, I told Jason that my bike had been making a strange sound from the front end. Jerry said that they would take a look at it and see if they could figure out what it was. When I picked up my bike, they had gone above and beyond not only to put on my tires but also to find the source of the strange noise that had been bugging me. Stan told me that when he looked at my front forks, he found a binding in them that they fixed. My bike is no longer making the noise, and I am very pleased with the outcome and my first experience with Poor Boy Motorcycle Mechanic. I feel that this is an honest shop that does quality work at a reasonable price. Thank you, Jason and Stan, for keeping the dream alive!

Do your research before doing business with these guys I should have read reviews and now i regret…read moreit!! They charged 600$ in labor for 1 motorcycle tire replacement!!! prior to this promised me that it would not take any longer than 1.5 hours at 147$ dollars an hour in labor. 800+$ total for 1 tire(TIRE COST 250 OUT THE DOOR) and kept my bike for 5 days! Then they had the audacity to bride me 50 dollars off the price to leave a good review! I will never do business with these dishonest guys again! Literally I don't even have to say anything bad because the truth speaks for itself! Ps. I had to have a shop fix there damage that they hid on the inside of the tire. The brand new tire had to be replaced! Se photos below.

William and the whole staff were great. Appraised my bike, let me use outside finance, didn't push…read moreanything or do any pressure sales. They even worked with my work schedule to make sure I can pick up the bike on my time (within reason of course). Thanks to Will and the whole crew! This is bike #2 from them!

I hate this place. The only reason I stepped foot in here again is because Euro Cycle bought out…read morethe BMW dealership in Reno and I had zero options for warranty work on my bike. Captive audience. They know it too... I booked an appointment over a month out. Two open recalls. I told them exactly what was needed when I scheduled. The guy on the phone assured me they "do this all the time." Cool, sounds easy enough. Show up day of to drop the bike off. Intake guy types around for a few minutes, looks up and goes yeah we're gonna need to order parts, did you want to come back? I literally could not believe it. This is a scheduled appointment for recalls I told you about when I booked. His response was basically a shrug and sorry we dropped the ball. Then he goes just leave the bike, parts should only take a few days. So I left the bike. Big mistake. Two weeks go by. Nothing. Three weeks, still nothing. I finally call and sit on hold for 20 minutes before giving up. Call back, get a sales guy who has nothing to do with service and leaves a message for them. No one calls back. Shocker. Another week. I call again. Actually get someone this time who tells me parts are on the way, just delayed from BMW. Okay whatever, fine. Another week goes by and I've heard nothing. Call again. No one in service ever picks up so the sales staff keeps taking my messages. Nobody calls back. Ever. I'm starting to wonder if service is even a real department or just a room full of unanswered phones. Five weeks in now. Two of those weeks spent just trying to get a single update on my own bike. Some manager named John keeps surfacing long enough to tell me he'll take a message and then disappears completely. Never calls back once. Then I finally hear from someone and they let me know they ordered the wrong parts. But it'll definitely be ready next week though, don't worry. Week six. They call Friday and say it should be done by end of day, Saturday at the latest. Weekend comes and goes. I call Wednesday, John takes a message. Call Thursday, get told it's scheduled for Friday and will be all wrapped up. Seven weeks. My bike sat at Euro Cycle for seven weeks for a scheduled recall repair. Friday comes and goes with no call. Saturday someone finally calls to say it's ready. I have never dealt with a more incompetent group of people in my life. No communication, wrong parts ordered, appointments that mean absolutely nothing, and a manager whose only job apparently is to collect voicemails and ignore them. Oh and they raised all the prices after buying out Sierra. So you get worse service and pay more for it. Really something. All my bikes are going to A&S in Roseville from now on. If you have any other option at all, go there instead. Worst dealership in Reno and that is saying something.

Very friendly, honest staff. They have a good selection of scooters and motorcycles…read more We purchased a scooter many years ago and shopped there recently for a new one. We were happy with our experience there.

Good selection of gear and parts. The staff here is great and is always more than helpful when…read moreasking questions about parts and service for my bike. Bout a spoke torque wrench here, among many other things, and it's really quality. Pricing is pretty comparable to the other shops around town.

Joanna was extremely helpful and knowledgeable. The service was straight forward and pleasant to…read moredeal with her. I would recommend this shop and to work with Joanna as she won't steer you wrong.

A great place to find a new Harley. Decent prices with lots of choices. They support many clubs…read morewith fund raising events.