I took my son to Men's Warehouse to buy a nice jacket for a job interview. We were quickly greeted…read moreby Paul N. who showed us a couple of decent jackets, but we also asked about suits. We bought a Ralph Lauren suit that was deeply marked down (via a sale) that looked great on my son. We had MW do the pants alterations (about $25) and picked it up the next day. The only thing I would have preferred is the ability to browse the jackets and suits (for me or my son) comfortably, but I didn't get the sense I could do that easily as a lot of eyes were on me.

Very disappointing experience, especially as someone who had frequented this store in the past…read more I rented a tuxedo for a destination wedding outside the country. At pickup, I specifically explained that I would need additional time to return it because of the travel involved. The employee handling my pickup told me that would not be an issue. Unfortunately, the shirt I received had a stain that I didn't notice until the day of the wedding. When I returned the tuxedo, I was told I owed a $120 late fee despite what I had been told at pickup. The return experience was even more frustrating. The employee initially refused to provide me with a receipt confirming that I had returned the tuxedo and told me I would continue to be charged until the outstanding balance was paid. I simply wanted documentation confirming that the rental was no longer in my possession. The owner was called while I was standing there. Rather than speaking with me directly, hearing my side of the situation, or addressing what I had been told by their own employee, the owner chose to communicate through the employee and leave the $120 balance in place. In my opinion, refusing to even speak directly with a longtime customer while making that decision struck me as a cowardly way to handle the situation. I was eventually given a receipt confirming that I had returned the tuxedo, with the disputed $120 balance remaining. After being a repeat customer, receiving a stained rental, being told one thing at pickup and something different at return, and then having the situation handled this way has cost this location my future business. I'll use the Natick store instead.

Swung in after a trip to New Hampshire for the morning. Very clean and well organized…read moreestablishment. I was told it was an outdoor store but didn't see much backpacking and camping gear but did see a lot of high end hunting clothes. If you're looking to light gear for backpacking and hiking this is not the place, but if you're looking for. Some decent high end outdoor attire then stop on by

Fantastic selection of Pendleton and Birkenstock shoes. The service is great and prices are…read morereasonable. Awesome selection of serious outdoor gear too (even though I'm not a camper I can't help but admire how nice it all looks!). Definitely a mini REI or LLBean if you're in the area.

An old time shoe store that actually provides customer service . Imagine a knowledgeable sales…read morestaff that takes the time to measure your feet and take the insets out of the shoes to see where your arch meets up . Forget Bobs stores , Walmart , or Tractor supply one size fits all boots . Prices were comparable to big box stores and they stock real work boots , gloves , high vis , socks , jackets , vests , bibs , hats , long underwear and scrubs for nurses and medics professionals. Honest people great products !

I had to buy a pair of work boots for the first time in about 15 years due to a new job. Lee, a…read moresalesman at High Country, deserves some recognition. Upon my first visit, I mentioned some issues I had with my feet, primarily my left foot, and how I was required to wear a shoe lift which might make fitting me with a pair of boots more difficult. Lee remained patient as I tried on several pairs of boots, all the time offering me suggestions. After about an hour, I decided on a pair of Timberlands. I bought a couple different pairs of duck pants along with the boots. A few days later, I unfortunately had to return the Timberlands because they became too uncomfortable due to the tongues cutting into my ankles. I also had to return a pair of pants because they were also uncomfortable. My returns were taken back with zero trouble. Lee recognized me and immediately went to work yet again finding me a comfortable boot. I must have tried on another fifteen pairs, and again, Lee remained patient and helpful, even while there were several other customers requiring his help. I had just about decided on a pair of Terra boots, however I still was not completely satisfied with how they felt on my left foot while walking. Lee took the boot out back and stretched it for me in an attempt to free up some space, no charge, and even brought the boot out to show me exactly what he was doing. With the Terras in hand, I went back up to pay. The gentleman behind the counter asked why I was unhappy with the Carhartt pants I returned. I explained how they felt like I was wearing a parachute, however I very much liked the Key duck pants that I had also bought, but they only had my size in one color. He offered to order me whichever Key pants I wanted, so I had him order two more pairs in different colors for me. When all was said and done, my balance was about a dollar, which he refused to take from me. Lee also appeared once again, and gave me a container of leather conditioner for free. All in all, I am very impressed with the customer service I received at HCWW. Lee is a true dying breed- I would never in a thousand years receive the same service from a big box store. I appreciate all his time and effort in ensuring I left with a comfortable boot. I will be back!

Great selection and value. Super friendly staff. Convenient parking. Excellent way to both save…read moremoney and help the environment by reducing waste

This review is directed to kohls.com whom does not allow a simple ship address update or cancel…read moreoption within hours after online order placed. My order will not be received and will be returned as noone resides at the current address but that does not seem to matter to them. My effort to support a big box store over Amazon has been lost.

I love Kohl's because I can almost always find clothing I like at a great price. I wait until I…read morehave 20-30% off coupons and sometimes $5 or $10 rewards. I have gotten great deals on the clearance racks along with the discounts. I find the store to be clean and the employees to be nice and helpful. I've bought jewelry with my Kohl's cash and ended up paying $0 to just a few dollars. Some of it is pretty cheap so if it falls apart after just a few months as a few pieces have, it doesn't upset me. What I can't stand about Kohl's in general is when you submit a review, they do not allow you to include details of the transaction (your overall experience), you may only review the product. I recently purchased two pairs of shoes on-line and ended up returning both. I received one pair in a few days, it took two weeks for the second pair to arrive. My review was not accepted twice because I mentioned the shipping time and the loss of the discount, even if I were to exchange for the same shoe in a different size. They tell you to call customer service about this kind of thing. That prevents potential customers from realizing the kinds of problems they may encounter when ordering on-line.

Yesterday I went to Footlocker to purchase sneakers for my daughter. The 3 staff were too busy…read moretalking about how bad a former staff was to even greet me and ask if I needed assistance. I will NOT be back.

What a poorly run store. I wanted suede cleaner. They could not sell me the better kind because…read moredespite trying three different packages the clerk could not get the product to scan. I got the other kind. They didn't have proper change and had to give me a bunch of small coins. The cheaper cleaner made my shoes worse instead of better. I returned on a weekday to do my return and they still didn't have a proper change drawer. The clerk called the manager who refused to open the second register and made him walk over to an adjacent business to get change for a $20.00. Then he tried to short me 3 cents on my refund because he did not have enough pennies and didn't want to just give me a nickel. Finally he found a roll of pennies and reluctantly opened it and gave me the rest of my refund. They asked me to sign a return receipt with a pen that had no ink in it. I scratched at the paper. With the closure of two anchors at this mall this store, deserted and not managed professionally, should go belly up soon.

This is your typical Hot Topic. It's well organized and stocked. The service was adequate. The…read moreprices were fair in comparison to other Hot Topic locations....

This is where I bring my 94 year old mom when she needs a new pair of athletic shoes for walking…read more They have a pretty good selection; many popular brands, though not all sizes in all styles. We take our time, try on as many and as often as we need to. They have shoe horns available, and peds for the feet if you should need them. I have found the salespeople to be friendly and helpful. We have always been able to find a pair of sneakers my mom is happy with. I have found the prices to be the best I have seen on comparable footwear in the area.

I have been here a couple of times and never bought anything. Maybe it is better for athletic shoes…read morebut for regular footwear both the selection and prices are underwhelming.