Called to ask a question and got a full consultation without cost. A wonderful gentleman to work…read morewith I am sure. Thank you

Horrible customer service. I called to discuss restoring my 70's mustang and they berated the idea…read morewhile also focusing on putting down other companies that also restore. He told me to buy another car. I called to get my car restored and instead didn't even give a thought to my request.

From start to finish, the team was professional, knowledgeable, and genuinely friendly. The quality…read moreof their work is outstanding, especially considering their fair and reasonable pricing. I recently had the parking brakes replaced on my 2011 GMC Sierra 2500HD, and the entire process was smooth and hassle-free. I scheduled the appointment online over the weekend, and by Monday morning I had a clear, fair estimate. I dropped off my truck the morning of the repair and had it back by the end of the day. What really stood out to me was their honesty--they charged exactly what was quoted, with no surprise fees or upselling. I highly recommend this shop to anyone looking for reliable, high-quality automotive service.

just took it in but so far great communication. The inspection sheet so far has been thorough. And…read morehopefully price is affordable and he got it in this morning like he said he would! So far great company would recommen! Will leave another review as soon as it's done!

My sons car had a tricky to diagnos electrical problem. Westgate staff and technicians took great…read morecare in solving this problem and supporting our needs with rides and vehicles. Nikki and Bud were communicative and transparent in everything and the technicians did great work in solving a difficult and unique problem. They gave us a more then fair price for the level of work and care provided by Westgate.

SMOKE AND MIRRORS - READ THIS BEFORE TRUSTING YOUR CAR WITH THEM…read more I absolutely should have listened to my gut when it was screaming, "DO NOT GO!" I was looking for a qualified shop to remove a stuck CD cartridge that was draining power from my Jaguar. That was the only service I needed. I repeated this three separate times on the phone with the mechanic. They confirmed they could take the vehicle immediately, saying "bring it any time today." That should have been a glaring red flag. Every other reputable shop in town had at least a weeklong wait. But no--I ignored my instincts and had the car towed in. My son personally followed up and authorized only the additional "required" electrical assessment, with a verbal estimate of $250 to $450, just to access and diagnose the draw so the CD cartridge could be removed. Fast forward--we were blindsided with a bill for $939.21. $939.21. Seriously? When we pushed back about the nearly $1000 unauthorized charge, the service writer, Nikki Anderson, claimed that an additional $504.85 worth of services were "complimentary." First of all--none of those services were requested. None of them were authorized. Second of all--if they were complimentary, why were they on the bill? Here's what they tried to pass off as "included": * BG Induction Intake Service * Suspension Shock or Strut Assembly R&R (Front, Both Sides) * BRAKE FLUID EXCHANGE * BG cooling system service * Thermostat housing R&R (includes R&I intake manifold) Absolutely nothing to do with the CD player or battery draw. And here's the kicker--none of those repairs were even performed. Just listed. Just padded. We were told that unless we paid the $434.36 "diagnostic" total immediately, we'd be hit with a $25 per day storage fee. So yes--under that pressure, the payment was made. It felt like extortion, honestly. And after all that? The CD cartridge was never removed. Read that again: THE ONE THING WE ASKED THEM TO DO, THEY NEVER DID. Bottom line: If you value transparency, accuracy, and basic honesty--take your car anywhere else. I didn't. I regret it. You don't have to.] I will be reporting my nightmare experience to the BBB.

They took my car in right away and started working on it. Other places wouldn't have it done for…read moredays. I would recommend this place to anyone in need of a trustworthy mechanic.

They worked on a 1986 f250 replaced the motor and did such a horrible job spark plug wires that…read moretouch on the exhaust manifolds both sides leaking oil the have the timing set so high with no way to turn distributor to turn the timing down put in used exhaust manifold gaskets mind you this work was done with a warranty and will not tow it back to their shop I have had to change the starter 3 times in a week im still fighting with them to fix it they claim they have new techs under new owners but I was told my responsibility to bring the truck in ......HOW if I keep destroying starters when I try to start it

I had a family member who recommended this place to get my brakes repaired and I was so happy I…read morelistened to her. Nice guys running this joint and doing the work. I was so happy with the cost and time it took to get my brakes replaced.

I went there twice while in Omaha and both times, they were prompt, kind, and very helpful. I'm not…read moreat all car-savvy and was prepared to pay a mint. The mechanic however explained the issue thoroughly, gave me multiple options, and even recommended that I go with the least expensive. It is a small shop so it's not a quick in and out. I arranged to drop the car off and took an Uber to the Benson strip.

Needed some exhaust work and took my truck here. Work was done well and for a good price. Any…read moreexhaust work I need done I'm taking our vehicles here

Would give 0 stars if I could!! I had an appointment at 8am for a new muffler and was told that my…read morecar would not be done the same day, when I was originally told it would take less than an hour to fix. The place reeked of cigarettes and the owner was extremely unprofessional and rude. As a woman I felt unsafe in this environment's and left immediately. Might be cheaper than other places but not worth it especially since they don't care if you have an appointment!! 0/5 do NOT recommend

DO NOT go to Terry 's These guys had my car for 7 days!!!! Apparently you should not take them any…read morevehicle that has a problem with a computer part. So anything built before 1970 should be okay. Thier vendor who tells them how to program new computer based parts takes 5 days to help them. Day 1 it took them all day to start looking at my car. Day 2 & 3 was the weekend. They aren't open. Day 4 my part didn't arrive until the afternoon delivery. Well I'm not surprised, if you don't order a part until after 4 pm, you aren't going to make the morning delivery. Assuming they actually order the part before they left on Friday. Day 5 they are in line to be helped program the part. But the vendor had a lot of their employees quit. But I was on the list... Day 6 I'm still on the vendor's list but they haven't been called yet. Day 7 the got hold of another vendor and they will there some time this afternoon. I guess the vendor they waited 3 days to call is actually able to do their job. They got it done in less than 1 day. Terry's customer service is as bad as their vendor's. I had to call to get updates on the status of my car. Then it was Ford's fault... Then I should be happy because my car IS fixed. Of course it's fixed I didn't take it to the shop to drive it home with the same problem!

I will never take my car here again. I asked them to fix my Ac and they did everything but . I…read moreended up doing it myself. They charged me for a timing chain and 4 head gaskets. But only fixed one. I took it in twice both times within days had another issue . My car ended up sitting all winter until I could go outside myself and fix my power steering. It was obvious they cut the hose . I paid 5,600 . I could of bought a engine for that price . This place deliberately sabotages your car so you will come back. I took to them because I didn't have a garage and I knew it would take me at least a week. I spent over 5,000 and had to spend more to fix things myself. Definitely DO NOT recommend !

These guys are absolutely on the level…read more Small mom & pop operations like this are far more likely to do good work and I don't think I have ever met anyone that has delivered more than Joe. I got a 2001 Chevy S10 with 93k miles on it a year before. Starting a new career in IT contracting, I figured it'd be a good idea to get my beloved little rustbucket looked at. This thing was, not just abused, but neglected for several years. Joe found every last problem with the motor. The sheer scope of issues with it that Joe managed to find and repair is insane. Thank goodness I had a nest egg saved up just for such an occasion. They invited me right over to the lift to see the problems with my own eyes. When I turned the truck in the next day, they were even kind enough to drive me home since I lived in Bellevue. Not just that, but when the truck was finally done after discovering even more issues (namely a timing chain so loose it's a wonder the truck ran at all, with the valves a full eighth of a rotation behind the crankshaft) and repairing them. It was held back for another day due to starting issues traced back to the timing sensor, something he insisted on eating the cost of due to how long it's been in service (about a week). After that they were happy to pick me up. The truck since then has been running like an absolute dream. I've driven 450 miles in the span of 3 days working all across Western Iowa/Eastern Nebraska, about a hundred miles out from the Omaha Metro at max. I cannot thank them enough for their incredible quality of service, mechanical and customer. I will not trust any other mechanic until I'm forced to stop going to Joe's.

Well thought he was a decent human being but clearly he's a liar too so he mentioned he doesn't do…read moreengine replacement yet I have my receipt from eBay (where I bought my engine from). If you're going to lie at least hope we don't find the order details first.