Did my brakes and charged me 100s less than a garage…read more Would recommend to anyone for basic oil changes, tires, brakes and tune-ups

I can't recommend Prime Mobile Repair enough! They came right to my house and swapped out my fuel…read morefilter quickly and efficiently. Same day service like this is almost impossible to find these days, but they made it happen and got me back on the road fast. Super convenient, professional, and fair pricing. If you need any mobile auto repair in the Torrington area, don't hesitate to give them a call

Would not even give me a ballpark estimate for a brake replacement job over the phone. No other…read moreautomotive business behaves like this place.

Very upfront and honest, gave me the not-so-good news and let me decide how to proceed without…read morepressure. Joe was able to get my car in shop in two days which is good given the demand for good mechanics these days.

Great place to have your vehicle serviced. The people are great to work with and do just about any…read morerepairs required. Never had a problem with them fixing my vehicles. They don't tell you to fix something that doesn't need fixing like most other places do

No matter what you need done to your vehicle, or the type you drive, D&M is the place to bring it…read more These guys go out of their way to make sure their clients are happy. Their prices are reasonable and they are all so kind! True story: My husband and I were heading home from a funeral last December. It was pouring, and out of no where we got a flat tire. We pulled into D&M to get off the road. The shop was closed, as it was a weekend, so we tried to change the tire ourselves. Mike happened to be in the shop and saw us outside. He told us to bring the car around back.He took the car inside and changed the tire out for us. He certainly did not have to do that. While we were already loyal customers, Mike certainly confirmed that fact for us that day. We are forever grateful!

We needed an oil change and scheduled an appointment with River Road Automotive. Making an…read moreappointment was easy, it was a quick phone call. We were able to drop off our car the night before or we had an option to drop it off first thing in the morning (8); with our busy schedule, it was easier to drop it off the night before. There was a drop box to put your key in. The next day around lunch, we got a phone call regarding the status of the car and what other fixes it needed. Aside from the oil change, we needed some filters changed and tire alignments. The prices were good and the people we dealt with were friendly and they seemed honest and reliable. Overall, a great experience and would continue to use them!

I've been a customer of River Road Automotive for 30 years. Gerry, the owner, has always been…read morehonest and forthright. He's an excellent mechanic, charges very reasonable rates, and above all was always honest. When something wasn't worth repairing, he would say so even though it meant money out of his pocket. Up until a few months ago I would have given 5 stars and a glowing review. But Gerry retired this summer and sold the business to a young guy named Alex. I saw no reason not to give Alex a chance, so I scheduled a brake job and oil change with him. I dropped my car off the night before and dropped the key in the mail slot, as usual. My car sat there the next day without moving. I called but got only an answering machine, so I stopped by at 4pm. The place was closed and locked. So I left the car thinking they got busy and he would do it tomorrow. The next day, same story. The car just sat there and when I stopped in, nobody was there. WTH?! So I got my spare key and took my car back. I asked at the business next door what was going on and found out the new owner got COVID and closed for a week. Was he sick in the hospital? No, just COVID positive. He feels fine. There were multiple other customers all in the same boat. Our keys locked up inside the building with nobody to give them back. At least one person even had their car locked up inside. Well, a full week went by and finally I got a phone call from them. No, not from Alex the owner, but from the family friend helping him with the business. He was calling to apologize. No, sorry, you don't get to apologize your way out of this one. Especially when the owner is too much of a coward to do the apologizing himself. He could have called people to cancel their appointments, or even simply put a note on the door so people wouldn't drop their keys in the mail slot. But he did absolutely nothing. He just screwed over multiple customers without a single care. I will never set foot in that building again and I recommend you don't either.

I've been a customer of Dan's Automotive Repair for years (and years)…read more Henry is the sole reason my 99 Jeep is still going at 196k miles. He's extremely knowledgeable and honest and doesn't half-a$$ anything. I've recommended Dan's to many friends and family and all are very pleased with the service. Suzanne is fast to inform me on the diagnosis and leaves the decision to proceed with repair work to me before proceeding. No surprises when it's time to pick up your car. Both Henry and Suzanne have gone above and beyond any expectations I've had. Two GREAT people. If you're looking for a friendly place you can trust to fix or maintain your vehicle, don't look any further than Dan's!

Henry and Susan are very helpful and honest. They don't try to sell you anything they don't feel…read moreyou need. Great honest garage.

The folks here are great to work with. Easy to talk to, actually human and understand you. High…read morequality work, and affordable pricing. This is the only place I am taking my truck. I am looking for 200,000 miles plus and I know Fellage will help me get there.

i needed a pre purchase inspection and used them. Guys name was Ken. Loved the whole experience…read more He was easy to talk to, very responsive to getting my vehicle in quickly and was reasonably priced. i would recommend and use again!

No complaints! fast service and reliableread more

Got an oil and filter change here and they also gave me some great advice on fixing a low hanging…read moreexhaust pipe as well. The work they did was reasonably priced, in and out quickly, and throughout they were very friendly. Would definitely recommend if you need any auto work done in Torrington.

Needed some serious repair for my 2010 Saab 9-3. So very happy I found these guys. Great work,…read moreparts in stock, reasonable price. I will be back.

The owner Eric is a great dude. Does awesome solid work and has honest prices. I would recommend…read morethis place to anyone in the area that needs auto repairs. I got my running boards installed on my truck here. Eric did a great job.

Took my '04 Honda Civic in for a brake problem. Was told everything - rotors, pads, calipers, lines…read more- needed to be replaced, was quoted $2500. Had the car towed at my own expense to another shop. Other shop diagnosed a broken brake line, cost me $228 to have it repaired. Brakes work fine now. Will not ever go here again.

Went to Bahr for emissions test Workers not wearing masks…read moreSome Customers not wearing masks properly Emissions test was quick and accurate

Amazing! I feel like John and I are partners in keeping my…read moreWrangler running great! Give him a call. Talk it over. You won't be disappointed. He is maintaining all three of my vehicles. What a great find.

Tl;dr: john at jts auto did crap work repairing a muffler last year, lied about giving a quote, did…read morecrap work installing a new, but faulty, starter which needed to be replaced immediately and over charged for parts 1 star cause John could have stiffed me on ALL the money from the starter refund My starter seized and I had it brought to jts. After john looked at it he called me but I missed the call. When I returned the call I got his mother at the front desk, cause john was out for the day. I asked about the car and she didn't know anything so I asked for a call back. Next thing I know the car is done. John requests I pay in cash, which I did, and I got the car back. It sounded horrible, and the next day 1/2 the tail pipe fell off... in the same spot that john "fixed" a year before. Anyway, my partners grandma agreed to help with this new bill if we took it to her mechanic. After grandmas mechanic had it for a few days they informed me that the starter is faulty, so we had to pay for a new starter to be installed... again As soon as I was able I brought that starter back to john, explained the issue and asked for a refund. During the very heated argJohn, that ensued john lied and said he spoke with my uncle (who was also a customer of johns) about the work that was needed. John also told me that he gave my uncle a quote. John inevitably told me he wouldn't do anything for me and so I left. A few minutes later john called back saying he would refund the money for the part assuming it was the right starter. So I brought it back but before I handed it to him, I took a picture of the pertinent information. During the long weekend I had some time and so I looked it up on orielys website (where John said he got the part)... it was selling for $141.99 but john charged me $233.50+ tax. He ended up giving the money back, which I do appreciate, though he still withheld the $15 in sales tax  he charged  I went back and forth on writing this, after all, this is jts livelihood... but if he did this to me I can only imagine he's done it to others...