This is where I've been coming for my car service for the past 2 years!…read moreEasy scheduling, good hours, Not pushy if you don't want to get something done or have questions, always provide a summary email that has all the details of what went on and just all around really nice guys and great customer service! Never had any issues with the quality of work and they are honest- coming from someone who doesn't know too much about cars this is a big one! They have a nice little waiting room and offer loaner cars or rides if you live close. Bonus- they always mail out coupons!

I purchased my daughter's BMW 2016 X4 with 114,000 miles. She lives the North Shore. Boston has…read morebeen taking it to NorthShore Autoworks , specializing in Bmw's, etc. they told her that she would need front brakes in future and oil pan leaking mildly . Could wait until this fall 2026. I bring it to Portland automotive and they tell me I have about 15 things that should be addressed , total of $7200. Somehow, I didn't feel comfortable with the service manager owner when I asked him if there was flexibility in pricing during a text exchange, he did not answer. He seemed annoyed when I asked him if the parts were OEM, there was no detail on the estimate, In this regard. I have driven BMWs for 20 years. So I just got a phone call from a very highly regarded Bmw mechanic in West Hartford, who is known for as honesty. He told me my brakes were 75% fine a little wire on the rotors on the front and a little less in the back, but nothing I had to address right away. Whereas Portland automotive told me I needed a complete thermostat sensor yada yada when they check the codes, this Mechanic and West Hartford said he would do less and then see what happens (instead of trying to gauge me.) what convinced me to get another opinion was reading the reviews on Portland automotive, which seems sketchy, especially by men who probably it appears to me no more about cars versus the women to think they're very nice. Well, I'm a woman, but I go with my gut instinct, and in this case, it told me to go elsewhere.

Went in for an appointment but canceled within five minutes because the guy inside wasn't wearing a…read moremask and said he doesn't ever wear one! ! Taking my business elsewhere to a place that takes Covid seriously.

Had my brakes and disc repaired and awful wheels did not last one year I took it to the car…read moredealership and I need new brakes and rotors cost me $1250 . I called they told me they can look at them but I told him I couldn't drive a deer because my brakes and rotors were completely gone only last me 10 months I'm frustrated and I would never bring my car back there again so I don't trust these people next time I get to estimate

I've been coming to this local auto place for my oil changes for years now. I support the local…read morebusiness in my home town of East Hartford. They always give me a warm greeting when I come in for my oil changes. They also send out coupons for oil changes that help with the cost if you see them grab them. They don't expire. I have a coupon for $49.99 for the total cost of an oil change. Can't beat that price. Definitely would recommend. While you wait they have a wonderful selection of drinks and goodies you can help yourself too. They look over your whole car and let you know what needs to addressed with issues arising. Quick, reliable and trustworthy fully owned business. They go up and beyond to help me when I run into a crisis.

I brought my car to get diagnosed and they told me my head gasket was no good. So I sold my car and…read moreI was not working at the time and could not afford to sell my car at this time. I had to buy another used car at a bad time in my life. They did reimburse me for the diagnosis but it did not help after the fact. When I called they said well it's going to go some day. I could have waited and had more time to figure out what I wanted to do.

EXCELLENT, EXCELLENT, EXCELLENT. I just picked up my Mazda CX-9 from Olenders in East Windsor…read more The repair work was flawless; every replacement part aligns, and the paint color matches perfectly. Bob (the estimator from Olenders) is a real pro. Not only was he super knowledgeable but he was able to explain the work needed and he provided a quick and reasonable turnaround time. He even successfully advocated for me with my insurance company. You can't ask for more than that. I trust these people! One more comment, Olenders detailed the exterior of my car and it looks great; they gave it back to me way better than the way I left it for them.

My car got totaled while parked on the street & they're a State Farm-approved shop which is why we…read morepicked somewhere pretty far from us. We don't regret it. By far the easiest part of the situation was talking with Olender's and getting the car squared away. No work was done, but we were impressed with how much initiative the office took with their communication.

I've been going to H&P for well over a decade for all my cars. I send all my friends there who have…read moreforeign cars. I would trust Paul with the keys to my house. Despite moving to Colchester, H&P is still my auto mechanic. I don't trust anyone else. Whenever I go, they always tell me what needs to be fixed immediately vs what can wait longer, and for how much longer. They're always honest and I never feel taken advantage of or ripped off - so important when dealing with an auto mechanic. Whenever I've compared prices, H&P always has the best value. This place has been around for decades and Paul continues to carry on the legacy of his father.

5/5! Unfortunately, I've moved out of the state now but this was my go to shop for all my car needs…read morewhile in CT. I'm a bit familiar with how things work and I like to buy my own parts. They were one of the few shops that would let me bring in my own parts for replacement. And when I didn't have parts - they were able to source them at insanely reasonable prices. I never felt cheated or hoodwinked. Very honest, thorough but quick work. If I could, I would have brought the whole shop along with me when I moved. Tldr: Paul and Paul Jr. are amazing and I cannot recommend them enough.

It's hard to find a garage as skilled and honest as this one. I've been going for 10+ years and…read morewould never go anywhere else!

Great Guys! Very knowledgeable, and their prices are fair. The other plus is they service just…read moreabout any type of vehicle. Highly recommended!

Stopped in here the other day to get my emissions checked and I was in and out in less than 5…read moreminutes. It was fully packed because it was lunchtime so maybe call ahead, but they got me in and I am def coming back here in 2 years!

I bring my Subaru here when emissions is due, as I get my vehicle's regular service & repairs done…read moreat JT's Auto & 4X4 in Torrington. The Yelp reviews for this Quiet Zone location seem to be "on the extreme", either very good or horrible. My experiences at the Quiet Zone in Torrington have always been positive, the guys working here are friendly & professional, and my car is done with emissions in mere minutes, most of the time. I usually go mid-morning, there tends not anyone else in the shop at that time also. But the one time I went to get emissions earlier in the morning, the process still went smoothly and the wait wasn't too long, even though several people were ahead of me. My wife takes her Mazda here for emissions too, she has had similar experiences with the Quiet Zone in Torrington.

Worst place to do business ,very dishonest they will guess the issue charge you then lie about…read morereplacing the parts They will rip you off.

I had my SUV serviced on Monday 24th, 2025. I mentioned to…read morethe mechanic that my tensioner pully was making a ticking noise. The mechanic said the idler pulley was the noise. But when he accomplished the installation with a new serpentine belt and idler pulley, he had go to the garage area and held in his hand the housing for the pulley. He said that your noise is coming from the back of the engine. If that was the case he should've explain to me everything his ok, but your is not the idler pulley etc. I left and noticed a key scratched on the upper rear door that was not there when I brought to have my suv fixed. I noticed a young high school kid that used my key to scratch the door. So i give one star as this should be reported to a higher authority.