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    Bob's Air Conditioning and Refrigeration

    3.5 (19 reviews)
    Closed 8:00 am - 8:00 pm
    Updated 2 months ago

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    Response time

    3 hours

    Response rate

    100%

    Services - Bob's Air Conditioning and Refrigeration

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    4 months ago

    Business owner information

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    Kristin S.

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    11 months ago

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    8 months ago

    They were awsome came out late to fix a/c for my brother who's battling with cancer thank you so much

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    1 year ago

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    1 year ago

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    Kristin S.

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    Unexperienced tech sent to do the job! Charged for not one faulty service, but two faulty services with same Unexperienced tech!

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    3 years ago

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    6 years ago

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    3 years ago

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    7 years ago

    I called and they were here within 30 minutes! They were able to diagnose and repair all three of my OLD units and at a reasonable price!!!

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    8 years ago

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    10 years ago

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    10 years ago

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    8 years ago

    I called Bob's on a Saturday after 3:00pm. Tech arrived, fixed the problem for a reasonable fee. No complaints here!

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    7 years ago

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    Review Highlights - Bob's Air Conditioning and Refrigeration

    Bobby provided in-depth inspection and trouble shooting of my failing HVAC system, and presented multiple options for a new one.

    Mentioned in 2 reviews

    Read more highlights

    Corman and Sons Air Conditioning and Heating - Heating & Air Conditioning/HVAC

    Corman and Sons Air Conditioning and Heating

    (16 reviews)

    We had Jason Nissan, clean our ac unit. It had been awhile since it was serviced and Jason worked…read morevery hard to get it clean. Came and told us we needed to replace a part soon. Did not push to have it done right but when he said he could do it that day, we said do it because he was so darn nice. Replaced the part and our air conditioner was working great! Your company has a 5 star review from my phone call to with Megan to service by Jason. I will be singing your praise everyday I am cool in this wonderful Florida heat! Thank you for the great people you hired Corman and Sons!

    Apologies. Long post ahead. Corman and Sons installed our…read moremini split AC units and did a great job. They were professional and personable. And the units have been spectacular. They have cut our electric costs while keeping the house more comfortable. I haven't had any problem with the units. And I have held Corman as a company in high regard. At least until now. I still think they are a good company, but they made a mistake and they just won't make it right. My wife and I came home from a vacation and our mini split AC unit in the living room had a terrible smell. I called Corman and Sons AC and requested they send someone to come and clean the units. They have always provided us with timely service in the past and always done exactly what we had booked. They have cleaned our units twice in the past. The first appointment they had for a cleaning was a week away. Took it and told them I was looking forward to the cleaning because the smell was getting bad. In the days leading up to the appointment I got two text messages from Corman and Sons to confirm the appointment. I confirmed it and asked them to confirm that the appointment was for a cleaning. Never got a reply. I called the day before the appointment, about 2:45PM, but got their answering service. On a Tuesday - I thought that was strange. I asked the service to have someone call me back confirming the appointment was to clean the unit. They never returned the call. The tech came and he didn't know anything about doing a cleaning. He hadn't brought the equipment to do a cleaning. He had been sent to do routine maintenance. He was able to smell the unit, and agreed it needed cleaning. He spent a half hour checking the units, even though I told him we were having no problems and I had not requested a maintenance visit. He did not find any problems, other than two of the units needing cleaning. DUH! That was what I had requested! He charged me $466.00 for the maintenance I did not request and did not need. Then he called the office and let them know I needed to make an appointment for cleaning. Again, they only appointment they had was a week away. So we had to live with the smell another week. The tech returned the next week, did the cleaning, and charged me the $200.00 fee for cleaning 2 units. So I paid $666.00 for a service I should only have been charged $200.00. I spoke via phone with their office staff and expressed that I felt I had been charged for a service call I didn't request or need. She was unable to give any resolution. I sent them an email telling them I was disappointed in the lack of customer service and that I was expected to pay for a service I had not requested. I got a reply back from "Katie" saying that she was sending it up to her General Manager, Tony. I thanked her for doing that. And I waited a week for a reply. Nothing. Nada. Crickets. I finally replied back again to Katie that it appears the GM was not going to contact me. I don't know what to do now. Don't get me wrong. Corman and Sons gave us a great product and did a wonderful job up to now. A mistake was made that I've had to pay $466 for. I just wish their GM or maybe even Ray Corman the owner would stand up and do what's right. When someone books a cleaning, just do the cleaning and stop playing games.

    Rooster's Heating & Air Conditioning

    Rooster's Heating & Air Conditioning

    (2 reviews)

    I am writing to formally express my serious concern and disappointment regarding the HVAC system…read moreinstalled at my property by Roosters. At the time of purchase and installation, I was verbally assured that I would be receiving a Tier 1 Carrier HVAC system. Based on that representation, I agreed to proceed and paid the full amount requested. I relied entirely on the verbal description provided, as no written documentation specifying brand or model tier was given to me at the time of sale. It has now come to my attention--while reviewing documentation during tax preparation nearly a year later--that the unit installed is a Bryant system, not a Tier 1 Carrier unit as promised. While I understand that Bryant is manufactured by Carrier, it is widely recognized in the industry as a Tier 2 product line. This is not what was represented to me when I made my purchasing decision. Had I been clearly informed that the installed unit would be Bryant rather than a Tier 1 Carrier system, I would have reconsidered the purchase, negotiated the price accordingly, or explored other contractors. I feel misled and taken advantage of, especially given the significant financial investment involved. This situation has caused me to question the transparency and integrity of the sales process. As a customer, I expect clear, accurate, and documented representations when making major home improvement decisions. Instead, I received only a total amount due and a verbal description that did not match the product ultimately installed.

    Never showed up for the appointment. No phone call nothing. I think I will go to another companyread more

    Independent Air

    Independent Air

    (5 reviews)

    I am an HVAC technician in Austin, Texas. My mother lives in Altoona. She called me a few days…read moreago (5 June 2015) because her AC quit working. She described a few of the symptoms over the phone and I made a loose diagnosis based on what she was telling me. She said she was going to call Harris AC because they installed it. I said okay, but I asked her to call me when the AC guy was there so I would know what the issue was. Fast forward to Friday, 5 June 2015. Harris sent a technician out and gave her his diagnosis. She called me to let me know everything was okay. I asked what he found and what he was doing to fix it. She relayed the information she was provided, "The coil is frozen the guy said, and he is adding some Freon right now." I asked, "How long has he been there?" She told me less than 15 minutes. Friends and neighbors, that is bad. It takes more than 15 minutes to thaw a frozen coil, and charging a unit when it is frozen is a guaranteed way to over charge the unit. This is HVAC 101. I got on the phone to tell the guy to not add any refrigerant and asked him some very technician specific questions about his trouble-shooting procedures. As a supervisor and a 15 year technician I can tell you without a doubt that he made up his answers. That's fine, one bad tech doesn't mean a bad company. I made a phone call to Harris and asked to speak with the Service Manager. The person that answered made the mistake of defending his actions as common practice stating, "We normally add a couple of pounds to a frozen system to get them by until we can return." By this point you're thinking, "What's the big deal with a couple of pounds of refrigerant?" Well, in this case the refrigerant is R-22 which is currently being sold to the customer at rates exceeding 25 dollars a pound. I asked for the owner to call me back, and I have yet to hear from them. To make matters worse, he told my mother at noon on Friday that the wouldn't be able to get back until possibly Wednesday, he told me late Monday, and the "Service Manager" in the office essentially told me my mother and I were lying about that. So why is this relevant to a review on Independent Air? Well, I decided that since Harris couldn't be bothered to call me back and explain what happened, I decided to look for a HVAC company myself. I called Independent Air in Eustis and talked with their dispatch/receptionist and EVNE SHE KNEW NOT TO CHARGE A FROZEN SYSTEM. They had a technician out next day, Edgar I believe. He was a very knowledgeable technician that was able to answer every question I had. My Mom is back up and cooling, and I have comfort knowing that Independent Air will be going back out anytime there is an issue. I would 100% recommend this company to anyone in the area, and as a supervisor, I would hire anyone with Independent Air on their resume.

    I was treated terrible, was charged $158.00 for replacing a blower motor even though I had 8 years…read morewarranty left. They charged me and JB associates for the same job.The woman who answers the phone is the most hateful person I've ever dealt with. I contacted Channel 9 today 6/13/2018 I want to make sure this don't happen to anyone else.

    Bob's Air Conditioning and Refrigeration - hvac - Updated May 2026

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