i'm not the type of guy that does reviews. But, this company and this guy John made such a bad experience and we all i've been through the experience of our AC not working, we don't know why we're not AC people so we get stressed we get anxiety we get mad it's hot we don't know what it's gonna cost we don't know how long it's gonna take to get fixed it's super stressful like a lot of things in life but I'm Florida one thing you need one of the top five things you need for sure is AC . So I come home from work like everybody does and I have several times and your AC is not working you try to mess around with things yourself you don't know what you're doing and I was you're doing is getting stressed out and the anxiety is building up so you call the first number on your phone maze specifically I googled AC repair this company was the first a pop-up so I mainly called the number the guy answered John straight to the point I was my AC is not working very comforting and soft-spoken he says I will be there between seven and 9 o'clock , but to be honest probably around 7 o'clock so I instantly was getting a little less stressed just by the tone of his voice I explain to him what I think it might be when I don't know nothing about AC when he's been doing this for 20+ years he reads between my ignorance and can basically pinpoint exactly what is wrong with my AC without even coming to my house what a comfort that was the stress levels going even more down the anxiety is starting to go away it almost feels like my house is already cooling off he shows up soft-spoken like he was on the phone super nice probably one of the nicest guys I met, Without knowing the guy if you know what I'm saying you instantly just want to be his buddy but he's very professional and like I said I have anxiety stress my house is hot I get to the point you fix my AC iPhone around like a little kid did not bother him one bit put some part in my AC or whatever he does charges me nothing like I thought it would cost because one of my breaks down sometimes money is not a factor when your AC is out or you lose power to everything in your house you just want it on. I'll stop rambling and get to the point no matter what business this guy is in named John he will be successful because of his God-given nature I mean you can ask more from somebody than being honest nice somebody that listens to you when you're stressed out he was almost like a therapist no joke any barely spoken word just listen to me whine the point is everything is awesome if you could give this company, the owner of this company named John a compliment through this review he is by far the number one guy you want to call no joke and again I don't know this guy but he must've had some wonderful parents, if you want to same experience I've had which is top notch call him even if he can't fix your AC that moment just the comfort over the phone is worth it have a blessed day everybody thanks for reading this post/review or whatever, Thanks again John you are the man! read more

This rating is for customer service experience only as I ended up not needing to use the company's services. John was very quick to respond to my emergency inquiry. He was very kind and professional. Unfortunately, he was about an hour and a half from my house and I had already put in a call to another company that was only 10 minutes away. As I had not heard back from the other company, John began making his way over when I got a call back from the other company. I called John to confirm he was on his way and explain the situation. He was so kind and said not to worry at all, use the other company since they were so much closer. Wow - that says a lot to me right there. I will definitely consider using this business in the future should the need arise. read more

John was absolutely amazin, his response time was phenomena. We were really uncomfortable as our AC stopped working. John was with us within a few hours from us calling him. He was so professional and very conscientious. He got our AC up and running with no time at all, after he had done a thorough investigation. John goes an extra mile and he loves helping people and it through his work. His prices are so amazing for the work he doe. I will not hesitate to recommend him. John has the best customer service I have experienced in his field of work, 5 Stars all the way. Thank you so much John; we really appreciate you; you left us comfortable in every way. Gerald Nech read more

We were having problems with both of our 18 year old A/C units cooling. Called Traddox and John responded to our call quickly. Explained our problem and he came out to evaluate our old systems the next day. John said we could recharge the units but explained it would not last long (he was trying to save us some money). We assumed it was time to replace both a/c units and he gave us a quote to replace both our units quickly at a very fair price (much lower than other companies). They came out 2 days later with our new handlers and a/c units. Our new systems are running great and our electric bill is much lower now thanks to John and his crew!! read more

First time working with Traddox....I began to have issues late in the evening. I contacted Traddox, their customer service was friendly and helpful. They were able to send a technician over within the hour. He to displayed positive professional friendly customer service . The tech was very knowledgeable, 20+ years experience. He provided details for repair cost and pricing option to replace. Our unit is old so we decided to replace, got an excellent quote and work will be complete today. We are excited for our new system and will update on how the install goes. If it is anything like service I know we are in excellent hands. read more

I was so impressed with Traddox Heating & Air from the first reply with a quote to the visit today. Each reply came immediately. When we scheduled the visit for the next day between 11am & 1pm, John arrived at 11:05am! He was friendly, worked quickly and efficiently. We actually joked about selling me something I didn't need as I had experienced before. I was very pleased with the service and would recommend Traddox Heating & Air to all my family and friends, I consider that very high praise! read more

I called 3 different places before I called Traddox Heating & Air. The first 3 were very expensive and had a very long wait time. John came out the same day, he was very professional, great communication and superb customer service that didnt break the bank. He had my A/C fixed within 2 hours of me making the call! I would definitely recommend this company to everyone I know! Thank you so much John! read more

Replied fast and did the job the next day at a very affordable price. Would highly recommend Traddox Heating & Air and will be using them for any problems I have in the future. I am in New York and he had no problem doing business with me over the phone. Very happy I found them. read more

John was fantastic!! he was quick to reply to our inquiry for service. He has excellent communication did wonderful work and the pricing was very affordable for the work that was done. We will definitely be using his services again! read more

John was a godsend. He was very polite and attentive. He was quick to respond and repair the heating system with talent and professionalism. We will def be using him again. read more

Traddox Heating & Air are the best. Quick service!! Very Professional!! New exactly how to fix the problem I was having with my air!! Thank You John!! read more

Fantastic quality service. Even came early. Ac works like a charm. Thanks John. Recommend A+++ read more