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    Bobby's Pro Shop

    4.5 (6 reviews)

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    Bowlero Aurora

    Bowlero Aurora

    (9 reviews)

    Review Title: Refusing Legal ID? Get Real…read more Wow, Bowlero. It's 2025, and somehow you're still stuck in the past. I was genuinely excited to enjoy a night out, but that went straight out the window when your staff refused to accept my Colorado Digital ID -- even though it's a state-issued, legal, government-verified form of identification. Let me say that again for the folks in the back: IT'S A LEGAL ID. Colorado's Digital ID app is recognized by the state as a valid replacement for physical IDs. It's secure, up-to-date, and fully backed by Colorado law. But instead of being informed, your staff chose to treat me like I was trying to pass off a fake. Embarrassing for who? You, not me. If you're going to operate a business that cards people, maybe train your staff to recognize actual legal identification, not just whatever they feel like accepting. You're not above the law, and turning away paying customers over ignorance isn't a cute look. Get it together, Bowlero

    I really want to give Bowlero 2 stars, but Al, the Pro Shop associate, did a wonderful job…read moreassisting us with getting our new Heckler Bowling ball situated. Other than this great experience the rest was quite dismal. We sat at the bar for 15 minutes and no one helped us. We then rented a lane, which we seemed quite pricey. The interior is cute, but it is a bit crowded in the seating area. We ordered using the QC code; ice tea, beer, water, loaded French fries and hot dogs. My tea came right away, but 20 minutes later I had to go looking for the rest of the order. I walked up to the snack area, and this is where the service got bad. Three employees, including the manager sat there just chitchatting away and straight up ignored me. I had to wave my hand and say Hello? Twice before they stopped. Without even asking directly about my order, the manager said oh, we didn't realize you ordered a beer, because the ticket prints in the bar and I don't have a bartender. Hmmm, I didn't tell you why was there. While I waited for my beer the food was served. The "loaded" fried didn't have bacon on it and very little cheese. The hot dogs were "ok". Bowlero needs to step back a little. Remember bowling is a fun and simple evening. People are happy with good ol fashioned snack food (grilled cheese sandwiches, hot fries, chicken tenders, etc). Refrain from "upscale"snacks. We also really like personable customer service and a staffed bar. Also appreciate your Pro Shop associates. They are hard to come by and really add a huge benefit to the bowling community. We will try again. Hopefully the CS will be better and they will bring back traditional bowling alley food.

    Bobby's Pro Shop - sportgoods - Updated May 2026

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