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    Services - Bob Souza, Jr

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    6 years ago

    I've been with Bob Souza for at least over 20 years and his father before him! Great honest service.

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    Ask the Community - Bob Souza, Jr

    Review Highlights - Bob Souza, Jr

    I used to have another Allstate agent in the past before I switched to this agency - what a huge difference!

    Mentioned in 4 reviews

    Read more highlights

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    Next Level Insurance - Kerry Nelson

    Next Level Insurance

    (23 reviews)

    Granada Hills

    Kerry from Nextlevel Insurance is AWESOME ! He knows the…read moreins and outs of the insurance business and can definitely find you the best deal out there that will match your budget. The most important aspect is his honesty and his availability to help you as quick a possible. I found my agent for life !! Thank you, Jesse

    I have been a client of Next Level Insurance for three years, working directly with Kerry Nelson. I…read moreinformed him that my household income had changed and trusted that my insurance plan would be adjusted accordingly. Unfortunately, he failed to make the necessary updates, which resulted in me being charged double for my coverage. When I called to explain the situation and let him know that I am a single mother experiencing financial hardship, his response was extremely unprofessional. Instead of offering assistance or taking accountability, he told me to call the 1-800 number and then blocked my phone number, effectively cutting off communication. This experience was disappointing and stressful, especially given our long-standing client relationship. I expected professionalism, transparency, and support--none of which were provided. I would strongly caution others to ensure their coverage changes are properly handled and documented. UPDATE - He is saying I am crazy but can not give proof he has sent zero proof updating rate after I sent him income proof. What kind of insurance broker calls his clients crazy. The emails are not rude. He is racist , mean , and if you read his Glassdoor feedback he may have a issue with women. I am going to BBB , Insurance board , and state.

    Farmers Insurance - Schneiderman Insurance Agency

    Farmers Insurance - Schneiderman Insurance Agency

    (82 reviews)

    Granada Hills

    Alright folks, this insurance office has given me the best customer service bar none. I previously…read morehad insurance with State Farm, previous to that I had Lemonade. I switched from Lemonade to State Farm after I found out that they could not offer earthquake insurance for my rental policy. I switched to State Farm figuring that I could get both here. I got a quote online and the agent was someone I knew personally from my youth. I paid for more than I needed figuring that more coverage was better than less and that was that. Enter Farmer's Insurance and Sarah. Sarah went into detail as to what State Farm did and did not cover. I was overpaying for a policy that would cover the value of my items today, not what it would ACTUALLY cost to replace them. So even if I bought that couch brand new, I would be SOOL and get pennies on the dollar. She also let me know that they offer policies for people who don't own cars but rent them on a regular basis which I do. She went over and above to find me every discount (she went in detail with my credit card company which offered CDW and saved me money there). She saw the rental insurance I was using from the rental company really didn't cover me, only the vehicle. I was shocked that I was essentially driving naked and an accident is not a good time to find out. She combined the policies and therefore wasn't paying an outrageous amount for the policies together. Sarah essentially showed me the value I was receiving if I went with them. I felt safer and better understood what I actually purchased instead of just guessing and hoping I was covered. I know for a fact what is and is not covered. Thank you for the free education Sarah as well as the great coverage. Bravo!

    Little to no customer service. No one wants to help. There was an agent there before who was very…read morehelpful but apparently not there now. The agents I was put with didn't seem to know their business, unprofessional, I had to send multiple emails, leave voicemails, and no one called me back. I have complained several times to the main Farmers number and need to change from this agent. It took 4 months to make a change in a policy!!!

    Bob Souza, Jr - homeinsurance - Updated May 2026

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