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    Janice Killian - State Farm Insurance Agent

    4.7 (14 reviews)
    Open 9:00 am - 5:00 pm

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    1 year ago

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    3 years ago

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    3 years ago

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    6 years ago

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    7 years ago

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    11 years ago

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    Janice K.

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    8 years ago

    The quality of dedicated service Goldie provides makes my insurance purchase process so pleasant! I wouldn't go anywhere else.

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    8 years ago

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    8 years ago

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    13 years ago

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    8 years ago

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    12 years ago

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    8 years ago

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    Ask the Community - Janice Killian - State Farm Insurance Agent

    Review Highlights - Janice Killian - State Farm Insurance Agent

    The quality of dedicated service Goldie provides makes my insurance purchase process so pleasant!

    Mentioned in 7 reviews

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    The Insurance Mom - Alison Gordon Insurance Services

    The Insurance Mom - Alison Gordon Insurance Services

    (573 reviews)

    Hollywood Hills West

    My Medicare Part D drug plan was going to double for 2026…read more My agent didn't warm me??? And then I met Alison. Wow She showed me the right away a good way to save the money and STILL have all my drugs covered.It was so easy,I was amazed and impressed! And I'm so relived that someone like Alison knows exactly what to do.I know I can talk to her whenever I need more help.

    Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.

    WHINS Insurance Agency - Darren Hasson & Joel Wagner of WHINS Insurance Agency

    WHINS Insurance Agency

    (217 reviews)

    Encino

    I cannot recommend WHINS Insurance highly enough. I had been playing phone tag with an agent for…read moreover a week and he was persistent enough to make it work. Finally one of the owners/managers gave me a call after hours and took the time to work through my options. Even though we couldn't find one that worked for my situation, he was patient and explained everything I needed to know--I will absolutely be reaching back out when the time comes!

    Yelps raison d'etra is to help guide us to the best of the best, as well as help us avoid the…read morepitfalls of a bad business. I am happy to report the former regarding Whins insurance. Without going into a lot of detail, I have a corporation, several small businesses and the need for a lot of coverage and various policies. My insurance agent of decades sold their practice, the company that took over was asleep at the wheel, and I discovered a lot of exposure and careless errors. I was on the hunt for an excellent insurance company to manage my portfolio and Darren from Whins has been amazing thus far. My excellent service started not with an attempt to convert my policies over so that they can make a commission, but rather getting on the phone and making sure that underwriting had the proper information. This is without them trying to make a commission, just simply making sure that I, the client had the best solution for my immediate needs. That speaks volumes to the integrity, and basic work ethic of the company. I'm still early on in the process but as I migrate my portfolio over, I am getting better coverage for less money, again, that wasn't the original goal, but I am certainly delighted. I will update my review later but so far, five stars across the board!!! Thank you, Yelp, and Whins. Crowdsourcing excellent service providers is a beautiful thing! Good job!.

    Arletta Insurance

    Arletta Insurance

    (34 reviews)

    Woodland Hills

    A long overdue but very well-deserved review for Arletta Insurance! Arlette and her assistant…read moreDulce saved us when we found out that we had been kicked off of our health insurance and booted to Medical the very month I was due to deliver a baby! Not being something I could exactly postpone, I was scrambling for help during health insurance's busy open-enrollment period. Arlette and Dulce were on the phone with me practically every day helping me figure out this predicament I found myself in, and within a week we had an action plan in place so that I would still have my OB for whenever I went into labor. It all worked out perfectly in the end, which was a HUGE relief for me. And all my thanks go to Arlette and Dulce. Ever since then, they've been my go-to for all health insurance ins-and-outs, advice, and enrollment. Always helpful, always efficient, and the best people to have helping you navigate this crazy system.

    I can't say enough good things about Arlette and her team at Arletta Insurance! From the very…read morebeginning, she was incredibly helpful, knowledgeable, and patient. She went above and beyond to find me the best price and coverage, and when I ran into some challenges with my insurance, Arlette personally stepped in, guided me through the process, and made everything so much easier. She's not only professional and efficient, but also truly supportive and caring--which is rare to find in this industry. I felt like I was in the best hands the whole way through. If you're looking for someone who will genuinely look out for you, save you money, and treat you like family, I highly recommend Arlette at Arletta Insurance in Tarzana!

    Adam Glazer Team - Comparion Insurance Agency - Adam with The Adam Glazer Team's Chief Puppy Officer, Scully.

    Adam Glazer Team - Comparion Insurance Agency

    (26 reviews)

    Adam was incredible! We will stick with him for the long haul…read more We had worked with Farmers for the past 4 years and been pretty underwhelmed by their service and prices. I reached out to Adam via email after googling local insurance brokers. My goal was to see if we could increase coverage and manage to save any money in the process. Adam responded almost immediately within a matter of hours from when I sent him a message. This was on a Friday. We corresponded via email fairly quickly so he had what he needed to run numbers for us. He told me he would follow up Monday (the next business day), and he did. Adam was able to save us a significant amount of money AND increase our coverage in a lot of different ways. We had a simple call after I had decided to work with him, and he walked me through everything in detail and answered all of my questions. The idea of changing insurance had felt really daunting and so I had put it off - for quite some time. Adam truly made it as painless as possible, and now I can relax knowing we are covered.

    I was introduced to the Glazer Team (Adam, Lisa, and Shelly) because I wanted to find an…read morealternative to the insurer I had used for the past 19 years, which doubled their prices on my insurance despite our "clean" record. There was an urgency to find a new auto policy, especially because it was about to expire. The Glazer Team took the urgency seriously as they looked for new policies and made sure we would not be overcharged because of the very low mileage of one vehicle I highly recommend the Adam Glazer Team because they really take care of their clients.

    Joe Montague Agency

    Joe Montague Agency

    (52 reviews)

    Canoga Park

    I have been working with Joe Montague for nine years, during which he assisted me with enrolling in…read moreMedicare, Blue Cross, and prescription coverage. His expertise made these complex processes much more manageable. Over the years, I have lost count of how many friends and family members I have referred to Joe. His reliable assistance has consistently impressed those close to me. Joe is incredibly knowledgeable, even when navigating what can be a complicated process. This year, we reviewed all my plans to ensure I could receive my prescriptions by mail and have access to Telemed appointments, which is especially important since I live in a very rural area. He is always patient and makes the process easy. Joe even initiates three-way calls with insurance and Medicare so he can be on the phone with me, answering any questions and ensuring everything is explained clearly. His approach makes the entire process simple and fast. This year, after reviewing my policies with Joe, I was able to save nearly $200 a month while maintaining the exact same coverage and deductibles. His guidance has made a substantial financial difference for me. Throughout every interaction, Joe has consistently demonstrated exceptional professionalism and expertise. His unwavering commitment to providing the highest level of service truly sets him apart. Each time I have relied on his assistance, he has proven himself to be the best in the business, delivering outstanding results and ensuring my needs are fully met.

    Oh health insurance !!! We all need it but they sure as heck don't make it easy to understand…read more I had the same insurance for years just cause I had no idea how to navigate health insurance. I mentioned it to a friend that I wanted some insurance of a different nature and she said to reach out to Joe and he would be able to help me sort out all of it. And to his credit, he did all the hard work and just sent to me decisions to make. He made it so easy, I would recommend him again and again.

    Janice Killian - State Farm Insurance Agent - autoinsurance - Updated May 2026

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