A long overdue but very well-deserved review for Arletta Insurance! Arlette and her assistant…read moreDulce saved us when we found out that we had been kicked off of our health insurance and booted to Medical the very month I was due to deliver a baby! Not being something I could exactly postpone, I was scrambling for help during health insurance's busy open-enrollment period. Arlette and Dulce were on the phone with me practically every day helping me figure out this predicament I found myself in, and within a week we had an action plan in place so that I would still have my OB for whenever I went into labor. It all worked out perfectly in the end, which was a HUGE relief for me. And all my thanks go to Arlette and Dulce. Ever since then, they've been my go-to for all health insurance ins-and-outs, advice, and enrollment. Always helpful, always efficient, and the best people to have helping you navigate this crazy system.

I can't say enough good things about Arlette and her team at Arletta Insurance! From the very…read morebeginning, she was incredibly helpful, knowledgeable, and patient. She went above and beyond to find me the best price and coverage, and when I ran into some challenges with my insurance, Arlette personally stepped in, guided me through the process, and made everything so much easier. She's not only professional and efficient, but also truly supportive and caring--which is rare to find in this industry. I felt like I was in the best hands the whole way through. If you're looking for someone who will genuinely look out for you, save you money, and treat you like family, I highly recommend Arlette at Arletta Insurance in Tarzana!

I would like to thank Astrid Vides-Porta from Veronica's insurance for being so understanding and…read morehelpful. Trying to find the right insurance can be hard but Astrid was very patient and informative in explaining the different types of insurances for my vehicle. Definitely recommend coming here if you're looking for good auto insurance

I am very surprised to read a less than favorable review of Marcelo and Veronica's Insurance…read moreCompany as I had nothing but a good experience. I found Marcelo to be very responsive, courteous and knowledgeable. Based on my positive experience, I highly recommend usage of this company for your insurance needs.

No entiendo como las autoridades no hacen nada con el robo que se hace en este lugar, pagas como si…read moretuviera carros de lujo aparte que ya son viejos mi autos uno es salvage y aún así terminé pagando $870 dls por asegurarlos con la liability insurance. Está tal ADRIANA si que sangra muy bien al latino espero y algún día reciban su merecido por ratas

If you need affordable car insurance go to Adriana's Insurance Services and speak to Angel …read more Angel was very friendly and gave me an sr22( it is a document to help get your license reinstated. Pros: *Professional staff * Clean location * Lots of parking spots are available * Cheap affordable car insurance * Angel Explained everything thoroughly * Angel is very knowledgeable Thank you !

Bing ho has always been helpful, patient and professional when it comes to my insurance needs from…read moreauto to health. She is also kind and considerate to help me with everything throughout.

Bing helped me for my cars insurance for over one year. She is patient and considerate and always…read moreresponses my email at earliest time. She does great!

Tatianna provided outstanding assistance with my car insurance needs. Professional, knowledgeable,…read moreand efficient, she ensured I got the best coverage tailored to my requirements. Highly recommend her services

Real professional! My experience was fast, smooth, and efficient! Happy with my policy and paymentread more

I had a fantastic experience with Hoda and her team ! The prices are really competitive, and the…read moreentire process was smooth and easy. Their team was extremely helpful, guiding me through each step. Highly recommend them to anyone!

Ms. Heda Ahmadi is one of the best insurance agents. She is very friendly and professional and will…read moreimmediately take care of your problem as soon as possible. I have had insurance with her for several years and I have never had a problem. I would like to thank and appreciate Ms. Ahmadi for her efforts.

My Medicare Part D drug plan was going to double for 2026…read more My agent didn't warm me??? And then I met Alison. Wow She showed me the right away a good way to save the money and STILL have all my drugs covered.It was so easy,I was amazed and impressed! And I'm so relived that someone like Alison knows exactly what to do.I know I can talk to her whenever I need more help.

Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.