It's been pleasure working with Shana insurance over 2 decades. They are professional. Knowledgeable. Great customer service, Trust worthy, and so much more. My special thanks to Christine for her outstanding service. In my opinion she should become company trainer to train every agent in this industry. read more

Christine is really reliable, she has been great to us for more than 18 years. She is very polite and knows her job very well. Very professional and kind. I highly recommend them! read more

You can't go wrong with this company. I have all my insurance through them and they take such very good care of me. I am treated like a VIP every time I have business with them, regardless of who I am speaking with. I completely trust them to not only find me the best deal but to keep a eye on my policies. Anytime I have needed help, I have gotten it. Don't hesitate to trust them to have your back. And I can say from experience because they have been taking care of my insurance needs for more than 20 years now! read more

Joseph Korele is possibly the best person to consult with about insurance in the valley. A smart and charming man, his knowledge about insurance is inexhaustible and he imparts his wealth of information in an expedient and truly entertaining way. If you are looking for any insurance , you are missing out if you don't meet with Joseph. He is supported by a marvelous team as well. We feel very lucky that Joseph met with us. He is an honest and honorable man who cuts to the chase and tells it like it is. He gave us exceptional service and possesses high energy and integrity. read more

I have been with Shana insurance since I was 18 yrs old. I am 47 now so yeah it's been along time. Was my first and only insurance company because they have always made sure I had the best insurance at what I could afford. We have also had the same agent Christina Esguerra since we bought our home 16 yrs ago. She has been for all the years AMAZING! Always does what she can to answer any question I have and make sure again I have the best with our home and our vehicles. Anyone that ever asks where to get good insurance. I always highly, highly recommend this company. Especially because of our agent. She is the best! You won't regret giving them a call. read more

They are very friendly and professional. Responsible and knowledgeable . Highly we recommended . read more

Great experience with Shana insurance! They cut our Workmans Comp insurance cost in half. Very friendly and tentative staff... thank you so much read more

Amazing customer service. They went above and beyond what was needed of them, and I got exactly what I needed with no hassle or anything. Very smooth and happy. read more

I've used Shana insurance for over a decade now for all my insurance needs, both personal and business. They are very responsive, extremely professional, and always available. Christine and Albert are amazing to work with. read more

Christine in the VanNUys office is always so prompt and knows my voice by heart. Shes there for all my needs day or night. I love that I can text the office cell phone (I think thats what it is) because most times Im busy with work or family. Receipts and or ID cards are always emailed promptly. I never and I mean NEVER have to remind her about anything. Im so happy to be part of the ShanaInsurance family. read more

I'm very happy with Shana Insurance highly recommend great price insurance and quick response rate and caring staff.

I have been a happy client of Shana Insurance for over a decade now. They handle my personal and commercial insurance/s. This is a company with high moral integrity from top to bottom. Joseph, their fearless leader is very knowledgeable about Insurance. Christine, Nancy, and Diana are always ready to help whenever I need something from them. I highly recommend Shana Insurance for ALL your insurance needs. read more

I have worked with Christine for years and she always delivered. Top notch service and gets me the best rate. She is always available for me. read more

Shana insurance has been taking care of our commercial and residential needs for years and I could not be happier with both value and service. I thank Joe and his employees for going the extra mile and have always recommended them to other friends. read more

I have been w Shauna Insurance for many years. So has my entire family. Warmest people. Very informative. Find me the best rate and take care of everything else. It's hassle free. Honestly have no time to sit there and call around. And Trust them completely. Believe me when i say you need these people on your side. Shout out to Christine!!!!! She is so amazing. Such a pleasure to speak to her. Thanks everyone at Shauna insurance. read more

Shana has been providing us with business liability and auto insurance for over twenty years. Keep up the good work.

If customer service is important to you in a business and doing what's in your best interest don't use this insurance agent. My insurance policy was up for renewal and I received a letter from Shana insurance notifying me that Safeco was dropping them and they would not be able to to write policies for safeco any longer. I called Shana insurance to inquire why this happened. One of the representatives told me they would figure out how to get new coverage for me with new insurance company and they would get some quotes. They had my email and my phone number. I never received a quote so I called again and they told me we are working on your quotes we will get back to you. Well on April 29 i called representative and let her know my policy was going to expire that same day and that she never called or emailed me with info to get new policy with different insurance company. Then she says well you could probably get different Safeco insurance agent and transfer your insurance to them since we were removed from writing Safeco policies. Now this after I called numerous times on different days and would always be told call you write back with your quote or what we can do for you. Well guess what that never happened they would simply lie. Now it gets better because insurance was cancelled and I called Safeco insurance direct and they told me we can't reinstate you any longer. They told me why didn't your agent help you by letting you know you could have just switched Safeco agents and it would have not cancelled. I told them yes they told after almost a month the day it cancelled. They waited till it cancelled to finally inform me how to keep my policy. Now I'm going to have to pay more money out of my pocket for new policy because Shana basically didn't do it's job and could care less about this situation. Like I said before if you want an agent that is going to look out for your best interest I would not recommend Shana insurance. read more

I have been Shana Insurance Services for a very long time. They have always been very responsive in providing quotes for a fair price.

Great insurance company they always answer and are extremely helpful on the phone. I recommend them

Joseph and the team at Shana Insurance are the best! I've dealt with a lot of insurance brokers over the years who were impatient or confusing... it's awesome to finally have an insurance broker that makes sure I understand everything we're dealing with and goes that extra mile to save me some money too!! :-) Would definitively recommend them read more

Joseph recently helped me with an issue I had with an insurance policy. It's refreshing to experience this level of great customer service. Joseph was always very polite and took the time to answer any question I had. I would definitely recommend Joseph and his team at Shana insurance to anyone looking for help with their insurance. Thanks Joseph you guys are awesome. read more

We had a horrible experience with this company. For months we tried to get them to change our rate as there was false information reported, we even spoke to the owner. No one ever called us back. They acted like it was no big deal we were paying huindreds of dollars more than we should have. Finally we changed companies and the new company fixed it in one minute. They are terrible! Stay away!! read more