These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Steve was fantastic. Very professional, timely and knowledgeable. Responded quickly as well. Prices…read morefelt more than fair and he was willing to impart knowledge to me while he did his job. 10/10.

Never again! I feel that the fee that I was charged was exorbitant for just cleaning my dryer duct,…read morethe tech caught me in an off moment and I was in a rush to leave for an appointment or I wouldn't have ever paid that amount for a job that I never even received an itemized statement for! When I called I was told that I would receive it in the form of an email, never received it! My service was done on 1/28/26! If this is how they conduct business, I wouldn't patronize them and won't ever again! Fool me once, shame on me!

I had a problem with my Bryant furnace. Being a DIYer, I did a ton of diagnostics ahead of time and…read moresent an email to them explaining the problem, the error code, and the things I did. Tykee from Innovative Mechanical came by and had already read my letter! Within 45minutes, he evaluated and addressed the problem. 30min later Cassandra called to check on my satisfaction - which was very high. Then Chad sent me an email with his additional thoughts on what to look for in the future. Perfect!

Service is always top tier with Innovative. From the phone calls to the actual technician. They…read moreinstalled a whole new system in my house (central AC and gas heater furnace) in 2008. I've only had to call them twice, and it was for basically wear over time issues. That were resolved at the service call. I have the twice a year service plan now, and Tykee is always professional and informative. He's very knowledgeable and easily answers all of my questions. And handles service calls quick and efficiently. Not to mention ALWAYS on time. If you need a new system or need service on your current system, I highly recommend Innovative. My house is cool and comfortable in the summer and warm and toasty in the winter!

Timely response and great service. Came home to 86 degrees and was handled promptly and…read moreprofessionally. Will use again! Thanks to JT for his job well done!

I had a Technician from Weather Masters to look at a property in Cartersville. It was in a crawl…read morespace that I could not get to. The tech told me I needed to replace a GAS water heater. He insisted that I needed to do it right then, even though I told him that the house was ALL ELECTRIC. This is a fraud situation, and now they have sent me an invoice for inspecting the water heater. BEWARE

Quick response and next day service! I sorely needed dryer vent cleaning for my home as it had not…read morebeen done in a while. I reached out via Yelp and received a prompt response, cost and appointment. I highly recommend them. Now I can get my laundry done quicker!

Quick and clean work, RELIABLE. They left the old molding vents for us to throw away and replace…read morewhich I thought was considerate.

I reached out to them about a broken thermostat on a weekend. They were able to come out and…read morereplace the thermostat that day. Oven been using them for maintenance ever since. The technicians are always knowledgeable and helpful. Highly recommend.

Do not use! They installed a brand new Rheem unit for us 2 years ago and it already doesn't work…read more On top of that, when we called, we received no priority service. We were given an appointment for 5 days later on July 3rd! Very poor service for an existing customer that should receive priority customer service. Another company put us on their urgent list, not Comfort Solutions!

Zone Heating and Air are outstanding! They were recommended by a friend of ours who also used them…read more Brian and Barrett were very informative and the quality of service they performed was above and beyond. Had a complete new system installed, had 3 different quotes and Zone was the best price overall.

Heating and air guys are excellent. They know exactly what needs to be done to keep things on…read moretrack. Highly recommend Zone

Technician was knowledgeable and did a great job cleaning the HVAC system inside and outside. Plus…read morethey take pride in their integrity and never try to sell a part or service that's not needed. It's a family owned business with excellent ratings. This is the type of company I want to service my HVAC.

Dave came to service where I work and could not have been more professional. He was thorough and…read moreexplained in detail what was needed and what he could take care of today. Pricing was straight forward and fair. Work was done in a timely manner. I highly recommend this company for work within a 20 mile radius of Smyrna.