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    Bob Johnson Ford

    5.0 (4 reviews)
    Closed 8:30 am - 7:00 pm

    Services - Bob Johnson Ford

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    11 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Burritt Motors - Our New Building

    Burritt Motors

    (40 reviews)

    I would strongly advise anyone to think twice before doing business with Burritt Motors Chevrolet…read morein Oswego, NY. Their labor rates are extremely high, and based on our experience, the quality of diagnosis and repair does not justify the cost, the techs shouldn't be part changers! Last year, my brother-in-law brought his vehicle in for a check engine light. He was quoted thousands of dollars for parts and labor and ended up taking out a loan to cover the repairs. After the work was completed, the check engine light came back on the very next day. When he returned, he was told it was a different code and that another part had failed, this time allegedly cracked, requiring nearly another $1,000 in repairs. At that point, he simply couldn't afford to proceed. Six months later, once he had the money, he returned to have the repair done. Despite already being quoted previously, the price of the part had somehow doubled. I was able to source the same OEM part directly from GM for roughly one-third of what they were charging. The manager stated he would waive the labor cost if my brother-in-law paid for the part. After the repair was completed, yet another code supposedly appeared, and they attempted to recommend an additional repair costing nearly $2,000. At that point, we realized that one of the components they were now referencing had already been replaced during the original repair. When this was brought to their attention, the issue suddenly "disappeared." To make matters worse, when it came time to pay, the final bill still reflected the inflated part price, despite the earlier agreement. I have personally only dealt with this dealership twice in nearly 20 years, and based on these experiences, I gladly drive 45+ minutes to another dealership rather than return here, and I urge you the same. Just seeing that there are quite a few others with the same kinds of complaints, I wonder when criminal charges will hit this place?

    We took our 2016 jeep for some work and it was over 2000.00 dollars after we got home found out the…read morework was not completed took it back told them what they didn't do and asked for it to get done when we went to pick it up what a mess had to deal with 3 different people and they got over 1500.00 more dollars after talking to all the clowns i asked for the owner and oh man no way you're going to talk to him and after all of the talking for a very long time I had to leave now months no word from them except for an advertisement card in the mail today I am also going to the BBB with this rip off scam that is being done so beware all lies fly out of there mouth . I hit one star to get this posted but I would have given a minus 5 that is how bad they are. Also at the end of of long lies and misleading stuff they have i was told to call them later ,,,, no you call the customer you know there is a problem and you cheated your customer so man up return the money and apologize to the customer.

    Bob Johnson Ford - car_dealers - Updated May 2026

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