I bought a 2026 Chevy Equinox from the Pulaski Bob Johnson and have dealt with nothing but…read moreunprofessionalism from the start. Walked in and asked about the car I had inquired about online and they told me they sold it was about to deal with the usual 1 to 2 hour dance to get me to by everything but what I wanted and my salesman was lost. So I told them I didn't come there for a bunch of bull#$%# I simply wanted a price and information about a car so that's when Gary came out shook my hand introduced himself apologized and got right to work on a brand new Equinox price and in 5 minutes he gave me the sheet showing me the downpayment terms and cost. I went home reviewed what Gary texted me and then was supposed to see him the next day BUT SOMEHOW GARY GOT MOVED to the ford dealership and I ended up talking to Nate who sold me an Equinox alright 71 payments at $373 and over $10,000 Undenounced on the last payment. I then had Chad ask me to mail the old vehicle title as he never told me to bring that with me. Then that Saturday Nate asks me to text my license as the Bank says my license is too dark and come to find out its on his personal cell phone. Then when he is questioned about that he accuses me of espionage This place is not very professional at all. I have been in contact with Dave and he offered to have a guy come get the title but wanted my review taken down saying that they did give me the 2 oil changes and inspections as was agreed ALTHOUGH I did find out that Chevrolet gives you your first maintenance FREE anyways I did take the review down, BUT after some more thought I have decided that the public needs to know that if they are buying a new CHEVROLET maybe Bob Johnson is not the place to go as I have decided that I will not be going back for any maintenance and that maybe I should leave the mechanic work to my mechanic as I know that he is trustworthy no matter if I have to pay for it or not!

Amy P. I recently bought a car. Ford..the sales people are so amazing. They listened to want I was…read morelooking for, the price I wanted to pay. If you are looking for a new/used vehicle stop in.

Financed a 2025 Jeep Compass Limited in September, and after one month of driving, I am entirely…read moreconvinced this is was an exceptional choice. Louis, the sales professional, is the epitome of excellent customer service. He made me feel respected and valued, and I sensed genuine concern about securing a vehicle rather than exploiting me. Give Louis a raise if you haven't already, he's the best in the business. I'll gladly be shopping here in the future, I've never had a better experience financing a car.

They don't pay attention to detail and they don't address all your issues, especially if it's under…read morewarranty

2018 GMC Terrain 1.6L Diesel SLT with 12,000mi They had the…read morecar I wanted and no one else did. Fast same day deal and out the door driving my new used car the same day. Negotiated a great deal about 1400 under current pricing for same used vehicle elsewhere. They want your business anyway they can get it, very competitive. I have had limited dealing with service. There were recalls on vehicle not disclosed at time of sale to me or completed prior to pick up. Onstar notified me of them and I had to schedule a separate appointment.

Horrible dealership! I just bought a 2015 suburban from them and they don't want to fix any of the…read moreproblems. They had my vehicle for 2 weeks and nothing has been done to it, I don't recommend anyone to make a purchase here. They'll just take your money and ignore you. Even the general manager doesn't care about the problems. I also paid for a undercoat from another company and they told me "you might want to get a refund because the frame is horrible on this vehicle". Also words from their GM " it's a older vehicle so it will come with a lot of broken parts. What dealership sells a vehicle with problems and don't take care of it? Apparently this dealership I went too. Please don't waste your time and money with this dealership.

Excellent! Randy had a great attitude and answered all of my questions and even researched some…read morethings for me. I got exacally what I wanted and I can afford the payments and my I'm saving more money a month now.

I wish I can give more stars - this place is the most honest dealer I've experienced in my life!…read moreOut of State here and from start to finish nothing but pure perfection working with Mr. Eli - totally recommend!!! I really wish more people would run their businesses like he does.

Recently purchased a 2015 Lexus RX350 from First Class auto and can say that buying a car was a…read morepleasant experience. I delt with Sam who was more than accommodating while I was in their shop. F.C.A actually had the car I really wanted; they were more than fair with my trade also which is something you never hear from. Up front and honest was the feeling I got from this shop and will buy from them again. I've had my car a bit over a month now and put on a couple thousand miles already with zero issues. I could not be happier with dealing with First Class Auto knowing that they do actually care about their customers satisfaction with the purchase of the cars rolling off the lot. So, if anyone would consider a used car or SUV I'd give these guys a look, you sure wouldn't find anyone as true and honest as these guys.

I was vacationing in Clayton when my car decided to act up. I took it to Phinneys and although the…read moreoffice said they were busy they did diagnose the problem within a day or two.I was very pleased with the service. I would definitely recommend them.

Richard came in a blizzard and towed my daughter's car, giving her a ride over an hour back to…read moreschool. He saved our day since we were no where nearby and couldn't help. We are so thankful for your help.

My local Toyota dealer could not look at my truck for 3 weeks. So I called Waite Toyota they said…read morethey would work it in as soon as possible. 2 weeks later with little to no communication unless I called for an update..they looked at the issue at hand. The truck was in limp mode. Finally I recieved a call at closing time on a Friday saying they couldn't fix it due to a wiring issue in the dash. Parts were nonlonger available threw Toyota. Wierd. That being said the truck was a 2006 tundra SR5. So with lots of disappointment asked dif there were any options for me to find the part. No help there. I was also informed of a hole in the frame next to the bulk head. With disbelief I responded not possible it was just inspected 11 months ago. The sticker on the windshield showed an inspection due in a few weeks. Knowing my truck would not pass inspection they continue to charge me for labor hours. 3 hours labor plus tax on a vehicle they knew would not pass inspection in a couple weeks. I paid the bill and had a toe service go get the truck. 1 hour away. Upon picking up my truck one of the service people came out and told the man picking up the truck that mice had gotten under the dash and ate through all the wires. Also proceeded to tell him there were several holes in the frame. The gentlemen who picked my truck is called me and asked if I knew about these issues. Of course that is not the story I got from service when the bill was due. I brewed for a week over the integregratity of this service department I had never dealt with prior. On Monday I called and asked to speak with the top manager asking why his people carried out a 3 hour labor charge on a vehicle they knew wouldn't pass inspection in a few short weeks and asked for a refund. Dan was his name and said let me investigate this and i will call you back tomorrow. 2 days have gone by and i have not heard back. I guess the moral to this story is momey definitely a prior not the customer. If i had gotten an hinest call from a concerned department i would have said stop tight there dont do anything its not worth it..but noone called me and they must get that teachings from the manager who never called me back. ​I have to add the rollback driver took photos of the rotten frame and sent them to me. It would have been nice if the service department could have sent me the pictures and gave me some advice not to put any money into this vehicle.

Jon and the rest of team at Waite went above and beyond to get me in the right vehicle. I would…read morerecommend them to anybody in the market for a new Toyota.

Bought a car from them a year ago, not only did they remember me, my job title, and the car a…read moretraded in, but they worked their butts off to help me get approved to finance another car. Since I live out of town, they stayed at work late so that we could work out a deal. Very impressed with their costumer service. Would recommend to anyone!

From the owner: What started with one man, a dream, and three cars has turned into the business we are today. Over…read moretime as we've grown, our mission has never changed: to provided our community with an unmatched car buying experience every step of the way. At Fazio's Auto Sales, it's our belief that everyone should have access to the perfect vehicle without having to choose between reliability and an affordable price. Whether you're looking for an SUV, truck, or a sedan, we offer a wide selection of quality, pre-owned vehicles to fit your specific needs. Plus, every car on our lot is put through a meticulous inspection process to ensure you can always buy with confidence. So, drive by any time, and let our passionate team help you find the car of your dream.

Highly recommend AGAINST going to this dealership…read more 1. My husband and I tried to trade in a vehicle we owned that had a couple issues (we knew beforehand & had a quote on how much it'd cost to fix it) and they low balled us on a trade in price. The manager had said he searched what the NADA value was for our vehicle and told us it was only worth $1,000 when that was in fact a lie, and it was worth $3,500+ more. They wouldn't budge on giving us a better deal for their Jeep we looked at or a better trade in value for our vehicle. 2. There was a couple different vehicles that we had looked at and done CARFAXs on and two of them had come up that they had been in accidents. When we got there, the sales lady showing us vehicles said there was an apparent agreement with the owner (I believe) that they weren't allowed to sell vehicles that had been in accidents. Yet they still have at least two for sale currently. not fishy at all 3. They were extremely unprofessional and the sales lady was wildly inappropriate. The manager scribbled prices on a blank paper and typed up his own paper on what their NADA Jeep value was instead of an actual price from the online website. The sales lady kept saying inappropriate things about being promiscuous/asking if my husband and I gotten "frisky" together because he has some scratches on his neck (made from scratching a bug bite the previous night). Overall they weren't willing to work or budge with us price wise whatsoever, they were unprofessional, inappropriate, and not much of a help at all. My husband tried to contact someone afterwards to talk to someone above the manager we had seen that day and he didn't do anything either. The only good thing to come out of this was finding a different dealership and getting a great vehicle that was in better condition, a better price, and the $4,500 trade in value our vehicle deserved without having to negotiate with them at all.

My family and I recently moved to Watertown area from Seattle, WA to start work at Advanced…read moreBusiness Systems. Being a family of four with two small daughters both in school (5 and 6 years of age), we needed a second vehicle so my wife can take the girls to elementary school and choirs, etc... Since we were new to the area and deciding on buying a reliable used car with enough room for the family, we consulted both yellow pages and yelp pages when we came across Watertown auto sales with numbers of outstanding consumer reviews. We took a drive there one Saturday and Brandon immediately welcomed us and made us feel at ease. There were fresh coffee and pastry and the staff (Jay and Carvlle) were also very professional and courteous. After just couple of hours, we were able to make a deal on a beautiful 2011 Honda Pilot with low mileage and one year warranty. Brandon never pressured us and he was very accommodating. We are happy with our purchase and sure to recommend the business to our friends, family and neighbors.