Bob Evans Rockside never misses, and this visit was no exception. The food was absolutely amazing -- hot, fresh, and exactly what you want from a good breakfast. I had the hotcakes, 2 meats, eggs, and home fries, and they were kind enough to swap my bacon and sausage for the pot roast. Yes, pot roast for breakfast -- and it did not disappoint! I also loved that the new lemonade was refillable. Little things like that make a big difference. My significant other had the fish sandwich and fries, and he thoroughly enjoyed every bite. But the real star of this visit? Our server, Cory. This man was BUSY -- like, genuinely moving -- and not once did it break his flow. He was attentive, knowledgeable, polite, and still found time to check in on us throughout the meal. That kind of energy and dedication is rare, and it made the entire experience feel special. Cory, you are exactly the kind of person a restaurant needs. Great service is what keeps people coming back, and you've got it in abundance. Keep shining! I'm giving this visit a 10 out of 10 -- because of the food AND because of Cory. We'll definitely be back. read more

Bob Evans - Buttermilk Hotcakes,Cheesy Potato Bake,eggs,pot roast - American Near Me - Independence, Ohio

I used to love coming here when I was a kid service was good, food was always fresh and delicious, but now I want to say these past three years food is lousy! They give you very small portions of everything it does not taste the same. Also, the service is pretty slow as well. read more

The experience today was trash. I tried to call ahead to let them know that I was running behind on pickup (as a courtesy). I was on hold for 7 minutes, and I hung up. Upon arrival, there was no hostess present, so I walked past to the carryout area. One customer was ahead of me, and a cashier walked away. She never returned, but yelled to the customer that she had 2 more times being prepared. I watched who seemed to be a manager walk up ans proceed to check out customers from the dining area, who I had been waiting for about 10 minutes ahead of. He never greeted me, nor looked my way. After another 5 mins he walked back over and asked was I cashing out, or picking up. I gave my name and he handed me the bag. He never apologized for the wait, or even thanked me for stopping in. I arrived 2:42p, I did not leave until 3:06p. The food was obviously cold when I got it, and my son's French fries in his chicken tender kids meal were, sparse and tough. I've never had an issue like this with Bob Evans before. I will never be back to this location, if at all. There are too many mom and pop places, to choose from. read more

Bob Evans - Entrance - American Near Me - Independence, Ohio

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Everything was nice. I enjoyed the new item, breaded chicken breast on French toast. I took a Pick Two to go: salad and turkey sandwich for $8.99. Service was good. Tables were clean. read more

It takes a lot for me to give one star... I hate to blame poor service on the wait staff because sometimes it's poor management and poor systems, but it was terrible. And there's nothing worse than toast and hash browns with a rancid grease taste - if you enjoy that with your breakfast this is the place for you. read more

A 30 minute wait with only 2 others ahead of me. Someone can't manage a restaurant. How is place even still open?

We have frequented this location a few times. Food is decent, but not amazing. However, our food came today, and the waitress came back about two minutes later to see how everything was. She never returned after that. Not even to refill our beverages. We sat, my husband with an empty plate and me waiting for a box, for over ten minutes. She never even looked our way. Customer service is so important, and it was definitely lacking today. read more

This is one my regular favorite spots for breakfast. I usually get the sausage gravy and biscuits and it is always tasty. We were seated right away (there were two of us). The atmosphere is casual and family friendly. The Carmel Apple cider was really good as well. read more

There was a mix up with my mom's order and the manager, Mary, went above and beyond to fix the issue!! She was so sweet and kind also! Superb service and would highly recommend!! read more

Stayed in Independence OH with my son to visit the Rock and Roll Hall of Fame Museum. The morning of we had to stop at Bob Evans for some biscuits and gravy and a few cups of coffee to put Sinon the right gear. Bob Evans never fails with the freshest biscuits that are so tall, moist and buttery and are always best paired with the delicious sausage gravy. Thus with a bottom less cup of coffee always make me feel like I'm "down on the farm" at the Rio Grande. read more

The server Kevin is amazing. He's service keeps getting better and better every time. It's rare to visit a restaurant and receive exceptional service every time unless you are attending a 5- star restaurant like Marble Room. I will always ask for Kevin when I come here. read more

I've always loved Bob Evans as they always have a great breakfast menu. However, my friend and I visited this restaurant on our way out of town and were very disappointed. We placed our order with the server and waited way too long before the server returned to admit that she not only forgot to place the order but discarded the order. We reordered with her only to have her bring an omelet with unmelted cheese, hash browns that were not browned and toast that was not toasted by actually warmed bread. We were in time crunch to leave town so did not bring it to the attention of the server or manager. This was just sadly disappointing as the reputation of Bob Evans has always been excellent. read more

it took over an hour for us to get food. waited 10+ minutes for a server to come get us drinks even. horrible experience and service.

HORRIBLE experience!! We were seated quickly which was a surprise because they were busy, but everything went downhill from there! Waited 20 minutes to put in order, waited another 40 minutes for food. By this time, the restaurant was now only half-filled. Food was burnt, potatoes were so overdone they were black. Burnt sausage, dry eggs, burnt pancakes, and NEVER asked once for any beverage refills. Spent over 1 1/2 hours there and will not be coming back. read more

One of my best friends and I use this as a central meeting place. We meet every other month for breakfast. The biggest positive of this location is one of their servers, Kevin. This server is their best asset. He is the most courteous, and welcoming person. He shows such genuine kindness to his customers. I actually look for him when we come for breakfast. This man needs to be training all staff. He is the BEST!!! Whatever he makes, is not enough!!!! The breakfast food was fine. I had the Mini Sampler. Two eggs over easy, hash browns and bacon. It was done well and was very tasty. But Server Kevin is the main reason I recommend this Bob Evans location. read more

I had a to go order of sausage gravy and rolls,the rolls were flat and dry ,not fluffy and yeasty like I've had all my life when going to Bob Evans,. Someone should pay attention!! read more

I ordered the roast beef sandwich and my husband ordered the wild fire salad and we loved them. They're always delicious. This is a good Bob Evans restaurant. The manager was very nice. We got to have a nice conversation and the waitress was excellent. The food only took 15 minutes so I highly recommend this Bob Evans. I think it's one of the better ones. read more

Walked in and the wait wasnt long for a table. It did look decently busy for the lunch rush. Sat down and a waitress came right over and I thought oh this is going to be quick and good. Little did I know, I was wrong. My friend and I ordered our drinks first. I asked for hot tea and a water and my friend asked for decaf coffee. Waitress brought over my drinks but no coffee. She came over to take our order, and i got the ham benedict and my friend got an egg omlett with hash browns and rye toast with salsa on the side. We sat around waiting for our food probably for a good 30 minutes. My friend had to ask for his coffee again because she didnt bring it out with my drink first. First off, our waitress brought my food over and my friends omelett with cheese which he had asked for no cheese. She brought it back fixed up later within 10 minutes! (Now why would the wait be so long when the fix was so quick) then our waitress forgot the toast and the salsa and I had to physically get up to ask for each individual item which she eventually brought over. It was frustrating having to constantly wait and ask for each item. By the time we finished eating, she had probably only come by once to check on us and not even refill any of our drinks. We paid up at the counter and the general manager asked us how everything was. We let him know food was decent but the service was not good at all. He applogized and gave us 20% off our order due to the service. Granted that was nice of him, I dont think there will be another time for me to come back unless service improved. read more

Bob Evans - Eggs benedict with hash browns - American Near Me - Independence, Ohio

Well, I ate here the last too days and it was a very good experience. Today, the Sunday before Memorial Day at 9:00 AM, it is a 0-star experience. The host cannot speak intelligible English. We were informed of a 15 minute wait because they only have two servers. Luckily we were seated after only 5 minutes. We have now been waiting 35 minutes since we came in the door. The server's don't seem to be the issue. The issue appears to be the kitchen... Well, we won't be coming here tomorrow. This operation does not appear to have their act together. On our previous two visits, the manager seemed to be running a loud, stand-up comedy routine for the benefit of the employees. After 41 minutes, our food arrived, delivered by no less than the Assistant Manager. I guess it's back to McDonalds tomorrow. read more

My son and I arrived and were seated immediately. After 15 minutes, being promised by another server that our order would be taken in a "minute", it was not. We walked up front and told the manager, who replied "whatever"... and walked off. We will be here teaching medical classes to our students. I jokingly asked the host upon arrival if they had seating for 23. He said sure! I will take my students and go elsewhere all week. Poof! read more

Ordered fish dinner. Fries were not able to eat as they were hard as a rock, someone needs to learn about deep frying. How could they not put tartar sauce in the order. Side of Mac and cheese was ice cold. Even fish was left in fryer to long. Cook needs to watch food or adjust timers on cookers. read more

Tried to get breakfast this morning at Bob EVANS on Rockside Road. We were seated immediately and our order was taken almost as quickly. One hour later we had not received our order. We had received one cup of coffee and one ice tea, but never saw our server after getting the drinks. After the hour we went to the counter to pay for our drinks and leave. No explanation was given No apology was offered. Down home on the farm has a truly different meaning at this location. This spot is definitely off of our radar. read more

Great servers. Decent food for the category. Extremely poor customer relations. Went for early dinner on a Sunday afternoon, around 5. Perhaps six tables occupied. Ordered. Waited 45 minutes for the food. Manager: "well, we're just swamped with carry-out orders." Oh. I left a nice tip for the server; not her fault. But basically telling a customer who's on-property that someone not on-property and won't be tipping any employees is more important is ridiculous. read more

Stopped last night for a quick bite, it was 7:15 pm when I and another person walked in. As I was getting seated the manager came up and told me it was to late and I couldn't get served. I mentioned to her that their sign states they are open until 8 and assured her if they made the food in a timely manor I would be out way before 8. Needless to say neither one of us got served. Pretty crappy customer service and you should change your sign to read closed at 7pm read more

I ordered a half of a salad and chicken noodle soup, I was on my lunch I pulled called the number for curbside they said oh it's not ready yet it will be another 10 minutes or so, ok I waited 15 minutes, the salad had a 1/2 cup of lettuce with lots of cranberries and blues cheese so many toppings that it wasn't a salad then the chicken was cold I called the restaurant spoke with Robin the manager, she apologized and said she will remake it for me tomorrow because I was on lunch well here I go back after I spoke with Robin she was supposed to make it herself. I got 3/4 cup of lettuce raw chicken in my salad,chicken noodle without the soup a cup full of mushy noodles with not brother and it got worse opened the dinner roll's thinking well I at least have rolls, a Nat flew out of the box I can't make this stuff up I hope and pray that I don't get sick from the raw chicken I called back Robin was on a conference call smh read more

Bob Evans - Chicken Chicken-N-Noodles Soup - American Near Me - Independence, Ohio

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Bob Evans... why does oatmeal take 45 minutes to make? And also, I'm ok with drinking out of a mason jar but why are the mason jars the size of a softball? Do you want me to become dehydrated while I wait for the most intense oatmeal that I've ever tasted??? read more

Bob Evans - American Near Me - Independence, Ohio

Good ole Bob Evans! I recently moved back to Cleveland and oh ho I missed Bob Evans. They have the best pancakes and French toast. Oh and I can forget the sausage! Today hubby ordered me the whole hog. This meal can be shared you get one French toast, pancakes, bacon, sausage links and patties. You also get two eggs home fries. The food was steaming hot and delicious. Great job Bob! read more

Came here for a Sunday breakfast just because it came first before dennys on our way out. It was a holiday weekend so we waited about 15min before seated. The waitress looked tired but she did her job on prompt ordering and delivery. She was very detailed oriented. The menu had misleading small prints and she straightened it out for me and brought me the banana nut cake I wanted. Our waitress and another lady kept checking on our drinks/food to make sure we were ok with everything. We had a pleasant visit. read more

Bob Evans - Honey Butter Chicken and Biscuit Breakfast - American Near Me - Independence, Ohio

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Couldn't get seated, very unfriendly, maybe understaffed? Trying to grab a quick lunch.

For the 2nd year in a row they screwed me for Thanksgiving dinner terrible service,never again burned me twice on Thanksgiving cmon who does that and charged me read more

I'm never ordering from this bob Evans again. This is the third time they have messed up my order through door dash. First two times I was told they would fix it but I had to come pick it up, which I don't have a car that's why we ordered through door dash. This third time I spoke to a manager and he argued with me that I was not charged for my two missing items. He said they were not on the receipt yet they did not give me a copy of that receipt, and the receipt from door dash said that I was charged. When I explained this to them, he refused I was charged. Did not try to fix it just argued and hung up. Never again. Banana nut bread and sweet carrots. So not only lost money but our food we were charged for. read more

Bob Evans - Receipt showing I was charged - American Near Me - Independence, Ohio

Exactly what we needed! This Bob Evans was just as good as any I'd been too before. The staff is extremely friendly, maybe too friendly since I'm not used to seeing so my energy and enthusiasm so early in the morning. I ordered my usual an omelet, hash browns, and a side of sausage links. Nothing to fancy here, standard premade food with slightly overcooked eggs. The others I was with ordered similar items all equally good. The coffee is far better than you'd expect and the lemonade is pretty darn awesome. The only thing that was subpar in my opinion were the crepes, they were advertised as having strawberries and only came with two halves of a single strawberry. Whilst they certainly weren't in season at the moment it was mildly disappointing. Overall a fantastic experience, we knew what we were getting into and this Bob Evans made for a great start to our day. read more

Food is good service is terrible I waited over an hour to get a refill on my water and never got it I feel sorry for the people that I've worked there for a long time you can walk into the restaurant and they're gonna be 10 to 15 empty tables but you still have to wait a half hour that's just poor service too many lazy people out there in the world don't wanna work thank God I worked 42 years and I am retired and my pension pays my retirement thank God for a 401(k) and all my years of dedication no matter what you do you do it the best you can don't use this virus as an excuse read more

Close to several hotels and shops. This place operates like a well oiled machine. I was impressed the wait wasn't long and the food was cook perfectly. I typically grab a breakfast sandwich and get on the road. This place made me rethink my morning routine. The biscuits and grits were my personal favorite. I'll definitely be back to enjoy breakfast. read more

Was just informed it would be a 15 minute wait to be seated because their working on to go orders.

Went to Eat dinner here while we were in Ohio with my our Family July 17,2023. We personally would never return to this restaurant again. No one wore Uniform,dressed in outfits that are not professional at all!!!! The food was so salty and disgusting and the waiter needs to be trained in service. The guy had his thumb in everyone's plates when he handed them their food. The cook didn't wear a haircut! Just a very unprofessional place to eat. Does anyone have a service safe certificate? If not you should really train your staff. I'm just Thankful none of us got sick . I seriously don't recommend this place to anyone. read more

I love Bob Evans! I was in town for work and picked up a to go order. My hotel is less than 5 min away. Order was made on time, however the food was awful. The chicken was so over cooked, dry, and almost burnt, the mashed potatoes and gravy was cold, congealed, and tasted like they had been made hours ago, the carrots were not cooked. The potato soup was so thick and set up. I did hear a waitress say the manager was in the back running everything because no one showed up for work. Must have just been an off night, but disappointed the food was so bad. read more

I am really surprised I have to give Bob Evans two stars, but that is only because the server Tiffany was really nice. The hostess had AirPods in her ear while seating people and that was completely unprofessional. We orders pretty soon after being seated. The coffee is terrible, it's very weak and thin. We got here around 945 and we waited until about 1040 to receive food. The restaurant was fairly busy but not as busy as it could have been for Father's Day. Once we got our food, it was very unimpressive. I ordered the Banana Berry Combo. The pancakes were undercooked, my home fries were scattered around my plate and my bacon was thrown on top. I ate the eggs, home fries (which was a small handful worth) and bacon. The pancakes were not worth eating. It totally soured my impression of Bob Evans. read more

Do not go to this location. After a half hour wait we were sat and ignored for over 45 mins. We were not given any silverware. My mother in law asked the server politely twice and was ignored. When I had finally brought this to the assistant managers attention the manager Danielle had come over. She was very rude and just as unpleasant as our server Dena. Dena then took it upon herself to storm into the back and started loudly swearing about our table. I asked for the district managers name and was laughed at by the staff. The only highlight of this restaurant was another Server named Courtney who went above and beyond to try to turn out experience around. Everyone besides Courtney acted like it was a chore to do the job they applied for. This is supposed to be a family restaurant, it was not a family friendly environment. They ruined a meal I tried to make special for my mother in law read more

If I could rate it with ZERO stars I would. We have had issues with the service at EVERY Bob Evans we have ever been to. I don't know if it is a management problem or they just hire the slowest, most incompetent servers available. I understand if you are short staffed, it happens. But waiting 30 minutes for breakfast and watching people around you, WHO WERE SEATED AFTER YOU, getting AND EATING their food is UNACCEPTABLE. Our food order wasn't even up in the window when we walked to the counter. Manager was in the kitchen and not readily available to speak with, more than enough staff walking around doing... whatever. We have tried going back to various locations and giving them another chance. NEVER AGAIN! To many other restaurants will happily take our money and provide adequate if not excellent service. Goodbye Bob, we are done with you and yours. read more