Great store and amazing deals. Customer service was so great, all employees were kind and wonderfulread more

Great sale options as well as newly released items. Staff was nice and friendly. They also had…read moredonuts and beverages while we shopped!

We had a great time kayaking on the Salt River with Erin and Paul from Riverbound Sports . They…read morewere awesome!! Both were very professional, helpful and made the trip down the river entertaining and memorable. Thank you Erin and Paul ! Seeing the many horses and also a mountain goat really added to the experience. We highly recommend Riverbound Sports especially for a very fun and enjoyable kayak trip on the river and look forward to doing it again.

Teri, Erin & Caitlyn were the greatest! On the shuttle ride over, Teri made sure our entire group…read morewas comfortable on the way over (it can get hot fast in those vans), and Erin did a great job navigating us through the horse jam on the river! Plus the photos and videos they captured - my phone is already out of storage! Can't wait to book another tour.

The service was very helpful and fast, customer service was very polite and offered me a discount…read morewhen I was upset I didn't have enough money for the item I was buying.

The manager accused me of stealing things because I had such a big bag and I was using it as a…read moreshopping bag. Because of this he told me to leave even though I did nothing wrong. In fact, everything was very expensive and the cheapest article of clothing was $20.

The people that work here are so friendly and kind. They got the paddle board ready for us while…read morewe were paying . They made the process easy and convenient. I would highly recommend this place.

I absolutely love renting from this place. The people are awesome and will have your board tied up…read moreon ur car before u are done with payment and paperwork. Top tier service for sure. They have a great selection of water activity gear and for being basically 24/7 I feel it's definitely worth the costs.

Hey Yelp Friends! I was in town for the Easter weekend. I…read moreforgot to bring my shoes for pickle ball. I love Big 5! They did not disappoint. I always have such great luck with service and selection. And... prices!!! This trip was no different except my salesman. He was awesome! He was a bit camera shy, but oh so helpful and sweet. Anyways, I walked in asked for the best selection for the court in my size and he showed me the shoes. I was browsing the sale table. I always find something and yes! I found the same shoe in my size on the clearance table with an additional 20% off because they were returned. They were clean and the bottoms were mildly used. I also found a reduced price sandal for $10 brand new in my size. Score! I ended up wearing them all day. Played pickle ball, had a blast, and my feet were comfortable. I will always go to Big 5!!! They are friendly, knowledgeable, helpful and not pushy, and they have the best prices!! Always checkout the sale table. Check it out for kids and adults.

I have been to this location twice. Both times were good experience. On one of the visits an item I…read morewanted to purchase was missed marked. The store honored the lower price without a problem. Big 5 is smaller than Dick's Sporting Goods. They still manage to carry a decent selection of sporting goods, camping gear, and other gifts. Sporting goods includes fishing. Prices are all over the place. There are usually sales going on. Both times I ended up purchasing shoes. The "super saver" price coupled with the coupon I printed from their website was a fantastic deal. Many items that are found in store are not listed on their website. I was looking for a skateboard for my son. The website only indicated one option. In store there were more than a dozen different boards. Same went for skate shoes. Only one was shown on the website, but there were several pairs to chose from in store.

I went in Friday morning to buy a new backpack for my son to go hiking with his Boy Scout troop. At…read morecheckout the cashier asked if I had a coupon, which I did not. I got home, checked my e-mail, and there was a coupon for $10 off... The e-mail was stamped 9:38 AM, my receipt was stamped 10:06 AM. So Saturday morning I went back to Big 5 with my receipt, coupon and an attitude that I was going to have to argue to get my discount. There was no argument. They refunded the difference without any question or problem. Big 5 has a great selection, and their sale prices are usually very good. Now add great customer service.

This is the 2nd time I come and they are always closed before closing time I arrive 12min before…read moreclosing time and they are closed if they are gonna closed early might as well fix the times... it's really annoying

The manager was overly helpful as to get me out of the store despite there being an hour left…read morebefore they clothes. Trying to push out someone who is dropping a couple hundred dollars for a camping trip is not very smart. But she seemed to be annoyed and gave me bad angry vibes. Not friendly. Never coming back.

night shift staff are lazy and not helpful...on google or other apps it shows they close at 9pm me…read moreand others arrived at the store around 7:48pm and the cashier welcomed me but the manager yelled at her employee saying please close the door more people are coming we are closed....10min later lazy manager she anounce on the mic store is closed @8:10pm i will be talking with her hire ups tomorrow! this happened today Wed, Mar 4 2026

I stopped by here to rent a bike. I've driven by so many times thinking about buying a bike but not…read moreknowing what direction to take. The shop owner was very helpful and let me try out several bikes. He listened to all my needs and my questions about e-bikes. He was very happy and had a plethora of good information. He picked all the customizations for my bike with my thoughts about how it would be used. I would definitely refer anyone in the market for an e-bike to stop by this store. He delivered the bike and attached all the accessories, and adjusted it for me all the same day I bought it. I absolutely love this new bike.

We had great service from beginning to end. We stopped by a couple of times while we were…read moreresearching e-bikes, asking lots of questions and trying different models. We ended up buying from Pedego in Goodyear and could t be happier all the way around.

I found out this store buys camping gear and I had a ton of them to sell some of them not even…read moreused. So drove to this store but was offered a ridiculous and insulting amount of $20! I'd rather donate all of it to a good cause than accept that. I loaded everything back into my truck and had Blessingdale's Thrift stores come to my house to take them. I felt great about this decision as I know it's going to people in need. I can't recommend selling anything here.

I brought in a large amount of camping gear to sell including two sleeping bags, inflatable beds,…read morepillows, two large Ozark Trail coolers, Ford Expedition camping chairs, a tent that was used only once, a $170 Blackstone table griddle that had never been used and originally cost $170, a camping toilet that had never been used and other items. Because it was extremely hot outside, I went inside to cool off while hubby handled things with the employee. After he unloaded everything at the back of the store, the employee came over and said "thanks for your trouble" and handed me a $20 bill. I have consigned clothing, designer handbags, and sold books, sporting goods and household items to different businesses so I completely understand that businesses need to make a profit. I also know used items are worth much less than retail, but $20 for that entire load felt incredibly insulting and completely unreasonable given the amount and condition of the gear. It just did not sit right with me. I went back inside and asked for our things back. We loaded everything back into the truck and brought it back home. I decided I would much rather donate it all to a nonprofit where I know the items will actually help someone which will make me feel so good rather than accept $20 for everything. I would have actually preferred getting no offer at all. I'm sure this works for some people but based on my personal experience, cannot recommend selling here expecting a remotely fair offer.

I went to get a road bike helmet and some weren't fitting. Then Mary came and helped me and got the…read moresize I needed and adjusted it for me all with a smile on her face. She was super nice and helped me all the way to till the end of the transaction. Can't speak for the entire store but she was awesome! Bike Barn has a great supply of all things bikes ranging from beginner to advanced as well as the price ranges. Will be coming back whenever I need something.

Mary and the mechanical guys were beyond helpful with amazing service, honoring price matching as…read morewell as fixing our older bikes while shopping for new bikes. 10/10 recommend!