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    Recommended Reviews - BMV

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    Reviews With Photos

    Tim Tc A.

    This is a typical Bureau of motor vehicles location, although I will give away my secret knowledge that the staff are fairly efficient here, which makes the line move pretty quick compared to some other motor vehicle locations I've visited in the past. Close to Route 315 so it's easy to get here from the highway.

    On the left side of the road in the strip mall next to Staples
    Lori F.

    Checked in and waited in line. People are social distancing and wearing masks . Eye test was sanitized by my agent. Very friendly and very helpful and very knowledgeable. Process was quick amd easy and I would have to say this staff was the nicest here in the Columbus area !

    Go to bmv.ohio.gov and check in prior to arriving, that way you will not have to wait in line so long

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    8 months ago

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    8 months ago

    3 different people told me what documents I need for a real ID and THEY ARE STILL WRONG. Go to another dmv to save yourself the hassle!!!

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    1 year ago

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    7 months ago

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    1 year ago

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    5 years ago

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    11 months ago

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    5 years ago

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    5 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    2 years ago

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    8 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    10 years ago

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    8 years ago

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    5 years ago

    Best Ohio BMV on Kenny Road! The wait was short & the process flowed smoothly. This is the one I will go to moving forward.

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    8 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    12 years ago

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    11 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    5 years ago

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    11 years ago

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    5 years ago

    Got in line on line and followed directions and zipped thru the process in the most efficient manner. Most pleased

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    7 years ago

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    10 years ago

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    8 years ago

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    8 years ago

    This is the only BMV station that actually have a live person that is very knowledgeable,that will answer the phone,keep up the good work

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    8 years ago

    Amazingly efficient. The line was up to the door and still done in about 30 minutes. Very professional! Highly recommended.

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    Page 1 of 2

    Ask the Community - BMV

    Review Highlights - BMV

    I handed over the form and my current license, answered a couple of questions and took the eye test.

    Mentioned in 3 reviews

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    People searched for Departments of Motor Vehicles 483 times last month within 5 miles of this business.

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    Bureau of Motor Vehicles - Franklin County DR #2586

    Bureau of Motor Vehicles

    (43 reviews)

    Not bad for the BMV, all in all…read more Wanted an ID for Kid K. You need to bring a fair amount of paperwork, plus the kid. Checked in online, easy and efficient. Tell them when you get there, they text you to wait in the car and then when to come in. When I started it said the wait was 45 minutes; total was probably a little less than that, so don't check in super early. Waited inside for 15 or so after they texted to come in. Clerk was friendly and patient. Pretty much like getting a license: some questions, you sign and the kid signs, then gets a picture. A week or two later it will come in the mail. Not bad, and not a horrible wait or experience as far as these things go.

    My favorite location in Columbus! It was time to renew my driver's license. I checked in online…read moreand drove up from downtown (15-17 mins). I chose to go here as I always have a good experience at this location. Tags and registration I am not so picky about but for drivers licenses, this is the place to go based on my N/S/E and downtown BMV experiences. As I pulled in the plaza, I confirmed on the phone and walked in. As I was walking in the door my number was called. The longest part was the eye exam and complementing the documents. Friendly agent. No issues with the task and picture was taken with a backdrop and not some web cam on the counter. I was in and out in 15 mins or less. Your times may very but it's a sold choice for the Ohio BMV in Franklin County. BMV location - Franklin County DR #2586 is located at 112 Dillmont Dr., Columbus, Ohio off US-23 North in a nice strip mall plaza above I-270 (outer-belt) and near Lazelle Rd. This location has also been known as the Worthington License Agency though it's above Worthington and probably closer to Lewis Center. All kinds of food options in the area and close to Polaris if you want to grab some food and do some shopping too.

    Kiwanis License Agency Deputy Registrar

    Kiwanis License Agency Deputy Registrar

    (16 reviews)

    I checked in on line at home. That saved me an hour waiting at the bmv…read more Their text messsges were clear and easy to follow. When I arrived in the parking lot I texted the word here and they texted back to wait until my number was called and then enter the building. That worked just fine. The young man that waited on me was efficient funny and nice. I'm giving four stars because the lady who was checking in everyone Often let her mask drift below her nose. If we all have to wear a mask, we all have to wear a mask properly.

    3years ago, I wanted to get real id added to my driver's licence. I took in my original birth…read morecertificate and 2 proof of address. They refused my birth certificate because it was issued by the hospital, complete with my hands and feet prints, and said they could only accept a state issued certificate. $70 later, I had a new certificate. Now, 3 years later, I again arrive to the DMV with my birth certificate in hand. They accepted it, but I did not have proof of address as they did not ask for it last time! They provided a list of accepted items. One included a W-2 another was a tax return, either federal or state! As luck would have it, I had picked them up earlier at H&R Block. I left to go get them. I had to register again but luckily they still had my completed forms. Another 15 minute wait and I was called back up to the same clerk. She said she could not accept the W-2 as it was a copy. She said they scan the documents and can't scan copies. I said if you submit a scanned copy it is no longer an original. If the W-2 isn't good enough, feel free to chose with of the tax returns. Again she refused, even though they were on the list of accepted documents!!!! She said they were not the original forms. I file electronically, even if I hand wrote the forms, I would not have the originals as they would have been mailed to the irs! Again, I am turned away. I went home and picked up my W-2 and found in my mailbox a postcard from the BMV stating my licence had expired. Turns out a postcard from the BMV was also on their acceptable forms of it list. So off I go for the 3rd time in the day. I got a different agent this time. Took 5 minutes before she asked to verify why I was there today when I told her I wanted to renew my drivers license with the real id, she informed me the form, which had already been accepted twice so far today mind you, was not completed correctly and to redo it! It is now past 3 pm. I arrived the first time at 1. As soon as she saw the BMV postcard she immediately processed everything, accepted payment and took my picture then sent me on my way. I understand my part in this long drawn out day for not having the utility bill most often presented to the DMV, however, all my utilities are paid electronically and they said they needed an ORIGINAL bill not a copy. No matter what you do, you're screwed. I know they take a lot of crap from the public in general, but perhaps if they followed their own rules and accepted the proof of address on their own list the would far less unhappy customers who are getting frustrated and angry! Smiling at your customers would be an added bonus. Never again.

    BMV - departmentsofmotorvehicles - Updated May 2026

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