I don't know why others have had such bad experiences at this particular office, but I've had…read moreproblems and had to go there twice. Both times the people were helpful (one went above and beyond) and friendly. I absolutely have had very bad experiences with public service offices like this (which honestly should never happen), but not THIS office and not these people on Mt. Vernon Ave. If you guys see this, you rock!!!

I absolutely hate this place or at least the call center for sure!! You wait on hold for 2+ hours…read moreonly to get hung up on! I did this 3 times one day attempting to get my replacement stamps (a case worker NEVER called when I was told they would in 24 hrs) but ended up having to file a complaint with another agency to a call back! However when they called I was told they would be released within 24 hours and I'm STILL waiting for them to hit my account 3 days later so guess what, TIME TO PLAY TAG AGAIN BECAUSE TRACK RECORDS SUGGEST THE CASEWORKER DIDNT DO HER JOB AGAIN!!

Very friendly staff here and helpful…read more This is the place for obtaining certified birth and death records and help with things related to them. Spacious counter, ample free parking, and (at least when I was there) no line to wait in. Some documents & services can be obtained "while you wait, while others may involve a processing time of several days.

I ordered a death certificate for my sister which I promptly received (less than 3 weeks) to find…read moreout the social security number was redacted. We are trying to retrieve some unclaimed money from my dad who passed away. Ohio is requesting her social security number to be on the death certificate. Why would they not have the fact that a persons social security number doesn't get put on a certificate for 5 years? and why wouldn't it be on there in the first place? They aren't coming back to life. Then when I tried to get this done the agent hung up on me because I told her the county I am in wants me to pay for another certificate to get this done and I wanted a refund that I shouldn't have to pay for it twice. What is wrong with this picture?

Their very professional great bunch staff whose very helpful resolving things take a ticket and…read morewait patiently they call it's great for community's

I never thought I'd see myself giving a review to a government agency, but now that I think about…read moreit, it was a good experience. This location is not hard to find, off of S. Hamilton Road (and next to Rooster's, which is a good thing when you're finished), although parking isn't the greatest on a busy day. But that's not their fault, due to the property square footage. I entered, went to the front and entered some basic information on the electronic kiosk, then took a seat. For that place to be as heavy populated as it was, my wait was surprisingly short. To be honest, I though it was quite beautiful in there, seeing representation from so many countries, waiting to be serviced. The young lady at the window was very sweet (I have to admit, I expected someone with a very apathetic attitude) and shared a few laughs with me while she got me through the process (I had to get my social security card replaced). Plus points to the administration for implementing such an efficient system, although they almost lost a star because the security guard told me to turn my phone down (Hey, I'm watching a movie! lol), but kudos to him for doing his job. I thought it was down low enough. ;)

they are some awesome people will help you get on foodstamps help set up rides their awesome great…read morefor communitys staff is very friendly helpful got meals on wheels I did great they do their jobs

Over hour long wait times EVERYDAY!…read more Th staff are very rude, condescending and none helpful and just refer you to send documents in and then call back. So you go through this multiple times a week. Very excruciating process to have to put your life on hold and be attached to a device just so someone can be rude towards you.

Surprisingly the wait time wasn't too bad (we arrived 1:30 on a Monday). Got seen within 15 minutes…read moreof arriving, and the name change process only took about 5 minutes with the marriage license.

No one can ever answer the questions we ask. The hold times are EXTREMELY long no matter when you…read morecall. They take way too long to make decisions that effect your future.

Yep. Everyone hates the gas company, along with cable and electric. So, I called today to start new…read moreservice and expected a long drawn out call with hoops to jump through, especially since I just moved in from out of state. But much to my surprise I got my service started and sorted out in about 5 minutes! The agent was polite and helpful and even cracked a few jokes! Go figure

It's a rip off. Wish I knew how or if I could attach photos. Our bill last month was $58.76 and…read more$52.66 of that was Delivery charges and fees. How does it make any sense that 89% of my bill is for the sheer privilege of using their services. And of course even in the months we use none because the only thing that we have that's gas is our heater, we still pay $52.66 a month because we COULD turn it on if we wanted to.

I'm assuming that this page is for the actual office downtown and not the force in general. With…read morethis in mind, I am reviewing the office not the CPD. I came down here to get fingerprinted for a job. It was easy and painless. However, the parking is terrible -- no fault of their own, it's downtown. But there has been so much construction around and coupled with one way streets everywhere, it's hard to park and get to the building. The building has a very open concept but still fairly difficult to navigate. The people are fine -- not friendly but not rude -- they just do their jobs. If I have to get fingerprinted, I'd try to find a place more accessible.

Shout out to Officers Gross and Morgan tonight .. I hit a curb in Hilliard and flattered my tire …read more. I didn't have a jack so no way to change it .. They came to my rescue and changed my tire for me while I sat in the car. True Gentleman!! Please love your law enforcement they are good people just looking out for all of us !!! THANK YOU OFFICER GROSS AND MORGAN !!

Outstanding service by the staff of the 410 S. High St office during my CCW permit application…read more The staff was friendly and extremely efficient--less than a 24-hour turn around from application submission to permit in hand. Thank you for making it an enjoyable experience.

After living in Columbus for about 8 years, I was finally summoned for jury duty, here at the…read moreFranklin County Municipal Court. I got a letter in the mail about a month in advance that included very detailed instructions, everything from how to get there and where to park, to what to wear and how much I'd get paid ($25 a day). When the day officially arrived, it was pretty easy to report. Everyone was really friendly and helpful. They've done really good work in regards to making the process as painless as possible. Everyone from security to the parking attendants made me feel like I was a VIP. Everyone knew I was there to fulfill my civic duty thanks to the badges we were asked to wear. A few other tidbits... The cafe was solid with a lot of food options and the view of the city up there was beautiful. I had no problem at all with the wifi and was able to get some work done while I was there. They kept the room we were in stocked with free water and coffee and played movies all day long. They even had guest speakers come in and talk to us about the court process. While I didn't end up getting selected to serve on a jury, it was really cool to see the inner workings of things. Whenever I get summoned again, I won't be as disgruntled about it now that I know what to expect.

Front desk clerks clearly hate their jobs. Be nice if the phone calls they answered were monitored…read moremore closely. Called one time and was hung up on after asked what i needed help with but responding with no and blunt disconnection..this was 15minutes before closing still very amateur.

Lots of customers and their excellent organization of customer service made the trip there not so…read moredreadful. All the staff I encountered were really nice happy people.

Nice clean facility. Polite workers, too. I needed to get a new social security card for work, and…read morethis location is conveniently located. This is a newer location; they transferred to this stand-along office building a few years ago, and the gentleman helping me said it's easier access compared with their address by River Valley Mall. You walk in, fill out your info and reason for visit on the touchscreen kiosk, and it spits out a receipt with your number to be called. I was in and out of there in less than 10 minutes! Plenty of free parking, so my stop in was efficient.