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    9 months ago

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    7 months ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

    These folks are really good at their jobs! Friendly and efficient, great customer service!!

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    2 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

    Unprofessional playing bingo while you are waiting for questions to be answered. Debbie was rude and told me to hurry up.

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Terri was amazing! Gave step by step instructions for a solution! The nicest person I've interacted with at a BMV!

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    3 years ago

    Very clean and helpful. There are vending machines. Pay attention as they post your number on the TV Screens.

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    3 years ago

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    5 years ago

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    3 years ago

    Very friendly. They do an amazing job and are very knowledgeable. It is best to check in online, if you can.

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    4 years ago

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    4 years ago

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    5 years ago

    Very efficient service and friendly staff. Check in was smooth. Best BMV experience I have had.

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    Ask the Community - Westerville BMV

    Review Highlights - Westerville BMV

    Wanda led me thru the process kindly and efficiently.

    Mentioned in 2 reviews

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    Bureau of Motor Vehicles - Franklin County DR #2586

    Bureau of Motor Vehicles

    4.2(43 reviews)
    3.9 mi

    Not bad for the BMV, all in all…read more Wanted an ID for Kid K. You need to bring a fair amount of paperwork, plus the kid. Checked in online, easy and efficient. Tell them when you get there, they text you to wait in the car and then when to come in. When I started it said the wait was 45 minutes; total was probably a little less than that, so don't check in super early. Waited inside for 15 or so after they texted to come in. Clerk was friendly and patient. Pretty much like getting a license: some questions, you sign and the kid signs, then gets a picture. A week or two later it will come in the mail. Not bad, and not a horrible wait or experience as far as these things go.

    My favorite location in Columbus! It was time to renew my driver's license. I checked in online…read moreand drove up from downtown (15-17 mins). I chose to go here as I always have a good experience at this location. Tags and registration I am not so picky about but for drivers licenses, this is the place to go based on my N/S/E and downtown BMV experiences. As I pulled in the plaza, I confirmed on the phone and walked in. As I was walking in the door my number was called. The longest part was the eye exam and complementing the documents. Friendly agent. No issues with the task and picture was taken with a backdrop and not some web cam on the counter. I was in and out in 15 mins or less. Your times may very but it's a sold choice for the Ohio BMV in Franklin County. BMV location - Franklin County DR #2586 is located at 112 Dillmont Dr., Columbus, Ohio off US-23 North in a nice strip mall plaza above I-270 (outer-belt) and near Lazelle Rd. This location has also been known as the Worthington License Agency though it's above Worthington and probably closer to Lewis Center. All kinds of food options in the area and close to Polaris if you want to grab some food and do some shopping too.

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    Bureau of Motor Vehicles
    Bureau of Motor Vehicles - Check-in here

    Check-in here

    Bureau of Motor Vehicles - Standard card requirements

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    Standard card requirements

    Ohio Bmv - The long wait time. Approximately 3 hours for the simplest thing..

    Ohio Bmv

    2.8(24 reviews)
    14.0 mi

    I had to renew my Driver's License that's due to expire on my birthday next month, and I put it off…read moreas a chore that I did not want to do. I've had bad experiences with rude BMV workers in the past, and so I begrudgingly went in to wait my turn to be abused. Man, was I pleasantly surprised! I was the fifth person in line, but it moved quickly because they had a staff member at each counter station. The clerk that waited on me (Allie) was so nice, and she and I were laughing about the process and the questions she had to ask: I wanted to change my hair color from brown to silver (it's actually both colors), but the only choices offered were either 'gray' or 'white.' Allie then said, 'but an option for eye color is 'pink!' My photo was predictably horrible...but that's on me and not their fault. It took just a couple of minutes to get my brand new 'mug shot,' and I was out the door. I imagine that their jobs are soul-crushingly boring, processing the same paperwork hour after hour day after day, but Allie made my visit pleasant rather than agonizing. It was my first time doing business at this location, but it is now the only BMV that I'll go to in the future.

    Worst DMV I have ever been to. I was there at noon, and I've been waiting for 3 hours for a written…read moretest. There has to be a better way of running things Gunther. What a shame ...

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    Ohio Bmv
    Ohio Bmv - Had to hide my information for safety sake. Picture doesn't look like a mug shot at all. Maybe have more tax dollars for better camera?!?

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    Had to hide my information for safety sake. Picture doesn't look like a mug shot at all. Maybe have more tax dollars for better camera?!?

    Westerville BMV - departmentsofmotorvehicles - Updated May 2026

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