I had to transfer some auto titles to my name and sent them an email to inquire what I needed - it…read moretook a couple of days but I got a good reply. All visits are appt. only right now. I chose this location because I knew where it was and is just a freeway drive away. I tried to call the appt. line but it went in a loop without getting anywhere (this is why I took a star off). I went to the chat line and I was given the appt link which worked very well. I made an appt. for 10:45 on a Friday. From my confirmation email, I punched in my cell # for the check-in and was told I would be sent a text when they were ready for me. I sat in the parking lot for about 20 minutes past my appt time and was worried I would be missed/forgotten (another reason for the star). I then got the text to proceed to which window. The clerk was so wonderful and knew what he was doing. He completed forms for me and explained everything he was doing and what I was signing. It took about 20 minutes and I was done. The process was so much improved from the old days of standing in line for a long length of time. Great experience!

Every since the Pandemic, this Title office is closed on Saturday. Some people have a busy schedule…read moreduring the weekdays and the weekend is the only opportunity we have to go here. I had to travel all the way to Pickerington to get a Title. They were open and I was in and out in about 15 minutes. Alum Creek is always crowded. I stay away from this location.

You take number ticket wait til b they call staff are very nice helpful at helping you any way…read morethey can their great bunch people very kind caring their great for community

Despite the incredibly long wait, even with online advance check-in, I am giving them grace for how…read morewell they weathered the rush as we are slowly emerging from all that Covid impacted. The online check - in method not only saves you time but also provides you with continuous updates on your place in line. Once I made it through the line I was warmly greeted by a staff person who reviewed all of my needed documentation and assisted me in efficient & friendly fashion.

Monday 8am and BMV lady already in bad mood. They also have 2020 Covid era plexiglass barrier and…read morethey "low talk" so in a noisy lobby you hear all the people in line behind you but can't hear the BMV employees...need voice hole cut in plexiglass at each station and better attitude on staff.

Not bad for the BMV, all in all…read more Wanted an ID for Kid K. You need to bring a fair amount of paperwork, plus the kid. Checked in online, easy and efficient. Tell them when you get there, they text you to wait in the car and then when to come in. When I started it said the wait was 45 minutes; total was probably a little less than that, so don't check in super early. Waited inside for 15 or so after they texted to come in. Clerk was friendly and patient. Pretty much like getting a license: some questions, you sign and the kid signs, then gets a picture. A week or two later it will come in the mail. Not bad, and not a horrible wait or experience as far as these things go.

My favorite location in Columbus! It was time to renew my driver's license. I checked in online…read moreand drove up from downtown (15-17 mins). I chose to go here as I always have a good experience at this location. Tags and registration I am not so picky about but for drivers licenses, this is the place to go based on my N/S/E and downtown BMV experiences. As I pulled in the plaza, I confirmed on the phone and walked in. As I was walking in the door my number was called. The longest part was the eye exam and complementing the documents. Friendly agent. No issues with the task and picture was taken with a backdrop and not some web cam on the counter. I was in and out in 15 mins or less. Your times may very but it's a sold choice for the Ohio BMV in Franklin County. BMV location - Franklin County DR #2586 is located at 112 Dillmont Dr., Columbus, Ohio off US-23 North in a nice strip mall plaza above I-270 (outer-belt) and near Lazelle Rd. This location has also been known as the Worthington License Agency though it's above Worthington and probably closer to Lewis Center. All kinds of food options in the area and close to Polaris if you want to grab some food and do some shopping too.

This is probably the one place in the courthouse you actually wouldn't mind being in. It's actually…read morenicely decorated. :)

Went back to get marriage abstracts (certified proof, for insurance, etc.) Once again, no wait…read more Once again, friendly and helpful service. This time I remembered to take metal stuff out of my pockets, so breezed through security. It's so nice to have pleasant, efficient experiences at government offices. I set aside far more time for this than I needed to, so when things went smoothly I had time for other errands.

Nasty customer service. Went there to renew my 11 year old daughter passport. African American and…read more Indian woman were on the counter. The male took my application and right away noticed that I have written my driver license number in the section under the line which is for the signatures. I didn't sign anything just my driver license number which I am suppose to have there anyway. He could've verified and move on but he preferred to be entertained on my expense and kept "what do they say here, can you read..." bs like this. I am a person with impaired vision, blind without my glasses. Took me long time to fill this application the day before and one thing I do not understand, whose idea was to have the drivers license info in the same section where the signatures are. It makes zero sense to me. You enter all this other personal info including SSN in "normal sections", but somehow the driver license it in the section designated for the signatures. I told I don't see what he problem is you can compare and see the numbers are the same, then I will sign right in front of you. This was not satisfying to him. My wife tried to interfere and suggested filling another application but she was told to stay away "We got it". He preferred to continue the humiliation of the disabled person. No willingness to resolve the situation. Ernest, I hope some day you and your family are treated the same way you treated me and my family today.

I realize that Post Offices are neither the most glamorous or tasty things to review, but if they…read moreearn their stars, they should get them. This Post Office is tucked off to the side on Orange Road near 23, and I actually missed it the first time I went, expecting a much larger and imposing building. There is ample parking space and a turn-around, which makes it easy to deposit mail into 3 different mailboxes and for folks to exit while others enter. Despite being small, this Post Office is always busy and traffic entering and exiting the narrow driveway can get a bit dicey at times. Despite the compact size and entryway, the customer service at this location earns it top marks. I was actually taken aback by level of friendliness and courtesy by all workers at this location. I've never had a bad experience and although always quite busy, the line moves quickly. Surly government workers at other locations should visit and get a little inspiration and some best practices.

Very friendly staff here and helpful…read more This is the place for obtaining certified birth and death records and help with things related to them. Spacious counter, ample free parking, and (at least when I was there) no line to wait in. Some documents & services can be obtained "while you wait, while others may involve a processing time of several days.

I ordered a death certificate for my sister which I promptly received (less than 3 weeks) to find…read moreout the social security number was redacted. We are trying to retrieve some unclaimed money from my dad who passed away. Ohio is requesting her social security number to be on the death certificate. Why would they not have the fact that a persons social security number doesn't get put on a certificate for 5 years? and why wouldn't it be on there in the first place? They aren't coming back to life. Then when I tried to get this done the agent hung up on me because I told her the county I am in wants me to pay for another certificate to get this done and I wanted a refund that I shouldn't have to pay for it twice. What is wrong with this picture?