We booked the taxi online. for 6:15, we walked out to the cab at 6:16 and we were berated by the…read moredriver - who at first refused to drive us! His behaviour was ridiculous. Never using them again.

They got the pickup and destination mixed up, cabi called from the destination to find out were I…read morewas he told me he would try and dispatch another cab. Called the dispatcher after another 30 minute wait was told she forgot to call me that they wouldn't pick up in Aldergrove and I would need to call a different number (that's not what the website says). Nice to know these companies are doing so well customers mean nothing to them. Don't bother, I'm not, going to use Uber from now on.

I'm writing this based on what someone close to me experienced while working for this company…read more From what I was told, it seems like a very unprofessional work environment. Management was described as treating employees poorly, with behavior that felt like bullying and harassment. Because it's a small company, there didn't seem to be an HR department to go to with concerns. I was also told that employees could have their hours reduced if they were unable to work due to illness, and that management would speak negatively about staff to other coworkers, which created a toxic and uncomfortable workplace. Overall, based on what I've been told, I would not recommend this company, as it does not appear to provide a healthy or supportive work environment.

this is a good company to have working your traffic and the staff are great people to work withread more

I had a great service with Abbotsford-Mission taxi! I booked with the driver for a return trip to…read morethe airport immediately because he was personable, helpful, and considerate. Both pick ups were at night and I felt safe and comfortable.Thanks so much car no. 65!

Driver took off with my 50 dollar bill…read more told him to wait on a disability told him to wait phoned taxi company several times still pissed off

I don't trust a company that never advertises its prices/rates. What's the big secret? Surely they…read morecan advertise a GENERAL cost? people don't have time in a transportation situation to be playing e-mail tag back and forth when time is of the essence...

DO NOT make a reservation with this company. I made a reservation for my sister, who was flying out…read moreof YVR at 7am (we are in Abbotsford). The number on the website was not in service, but I received a text follow-up where I made the reservation. I also sent a reservation request via e-mail. Via text, I was informed of the pick-up time/date, the flat rate, and confirmed we wanted to book the shuttle. They asked for my pick up address and name to confirm my reservation, which I did. I then also verified my pick-up time and date. The next morning, no shuttle arrived. I reached out to the company multiple times and they did not respond, while my sister became more and more nervous about missing her flight. Eventually, at 4:30am, I had to spend several hours driving my sister to YVR and then had to go to work in the morning on a couple hours' sleep. I still have not heard a peep from the company. Do not rely on this company if you're in a tight spot - better to pay $150 for a cab that actually arrives than $120 for a shuttle that will ghost you when you need them. The positive reviews are short and suspicious whereas the detailed reviews are stories like mine. Scam!

We have been using Excel for transport within Vancouver and to/from Whistler for about a decade…read more We've used it for our individual family and a group as large as 24 in a private minibus. The booking process is easy, the manager Howie is responsive and easy to work with. The drivers are always on time and courteous. On our most recent trip, there was a terrible accident on highway 99 which delayed us 7 hrs! We had multiple families traveling on together in a large van, half children under the age of 8. The kids were going stir crazy and so were the parents. The person that was not frazzled at all was our driver Johan. He was with us the whole way, taking us to dinner in Squamish, driving us around town looking for a place to entertain the kids and wait for the roads to reopen. We ended up having to hang out at a Walmart for several hours. By the time we got to Whistler was about midnight, on a 5p planned arrival. Johan never stopped being courteous, kind, and friendly. I can't imagine how tired and frustrating the ordeal must have been for him, yet he never let it showed and it made the journey so much more pleasant despite the circumstances. We've never had a bad experience with Excel.

Excel provided exceptional service--they were punctual. The vehicle was clean and comfortable, they…read moreprovided everyone with bottled water. Andy our driver was very professional, friendly, and incredibly helpful. I highly recommend Excel and will definitely use them again in the future.