This was my first experience getting a rental on my own, and I honestly couldn't have asked for a…read morebetter experience. The company made the entire process so easy and straightforward, which made a big difference as a first-time renter on my own. Since I wasn't able to be there in person, Aaron was absolutely amazing to work with remotely. He went above and beyond to help me find multiple listings that fit my budget, wants, and needs, and he even toured properties with me live over Zoom. He was always friendly, responsive, and genuinely looking out for me throughout the entire process. Even with my tight turnaround time, Aaron helped me find a great place in a timely manner and made sure I felt supported every step of the way. I'm incredibly grateful for all his help and would highly recommend working with him and his crew!

Seattle Rental Group was great in connecting me with fantastic agents who helped me find a great…read moreapartment in Seattle. I was relocating from New Mexico, and they made the entire search so easy. Bree sent over a curated list of apartments that matched my price range and my amenity and feature requirements. She also provided information about each neighborhood, which was incredibly helpful since I was moving from out of state. The day I arrived in my new city, our other agent, Kristi, picked us up and gave us a six-hour tour of the places we had selected. Additionally, she was an advocate for us throughout the process. She asked the tough questions of the leasing agents on our behalf to help ensure we got the apartment we wanted. She asked questions we hadn't even thought of, so it truly felt like she was on our side rather than pressuring us to choose a place. She was amazing. Even before I signed my lease, I had additional questions, and Kristi was there to answer those as well. Both Bree and Kristi were fantastic. They even handled turning down the apartments we decided not to select, which was one less thing for us to worry about during a major move. Great service all around! They made relocating to Seattle and finding an apartment so much easier.

We've had the pleasure of working with David for over four years, and he has consistently exceeded…read moreour expectations as a property manager. He replies to messages within minutes, making communication effortless. When it came time to list our property, we simply sent an email, and within a few days the lease was signed with a qualified tenant. It was truly a hands-free experience. David is very knowledgeable about the local rental market, pricing properties competitively. He conducts thorough background checks to ensure reliable, responsible tenants are placed. When maintenance issues arise, he addresses them promptly and professionally, never leaving anything unresolved. He's also built a trusted team of maintenance specialists and contractors who are experts in their respective fields. We recommend him highly.

David has been our property manager for over 4 years, and he's been professional, efficient, and…read moreresponsive. To be transparent, we are property owners, so this review is from the owner's point of view. Having said that, he's been proactive in making sure the rental house is in a good shape, including regular annual maintenance. This is to ensure tenants get what they pay for. One thing David really stands out is his responsiveness and timely communications. Tips: believe it or not, best way to contact him is via email. He'll call me as soon as he's available whenever I ask him to call me via email. His email responses are mostly cryptic and straight to the point, and some folks may take that differently. But for us, we like his cut-to-the-chase, no-nonsense style. Believe us, we have had a different property manager before, and he may seem courteous, but his responsiveness and professionalism are not even close to David's.

I have had an extremely disappointing experience with this HOA management company…read more Our insurance claim, which stems from a leak in our condo, has already been approved by the HOA's insurance carrier, and the insurance adjuster has been ready to move the claim forward. The only thing holding up the process has been the management company's failure to provide the information the adjuster has repeatedly requested. Despite numerous emails and phone calls from both me and the insurance adjuster over several weeks, communication has been inconsistent and follow-through has been virtually nonexistent. We were told new staff members would be taking over the claim, but the delays and lack of responsiveness continued. Meanwhile, my tenants-including two newborn babies-have been forced to live with a temporary post-mitigation setup while we wait for the management company to act. This unnecessary delay has caused significant stress and hardship for everyone involved. I understand that staff changes happen, but homeowners and tenants should not have to suffer because of poor communication and lack of accountability. I hope the company improves its responsiveness and claim handling so others don't have to go through the same experience.

The people that run this company are not friendly and usually are unhelpful when dealt with a…read moresituation to help resolve for a community. They are typically unprofessional and don't mitigate issues and instead instigate or heighten problems for communities they run. I recommend people to avoid using this management company and look for someone else who is more willing to represent the community well.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

I return response, no follow up, poor quality I wanted to…read moreknow specifics on house to rent

We booked a cabin in Index, WA a month in advance. They called and confirmed what time we would be…read morearriving at the cabin the morning of. They told us the road to the cabin would be plowed. We drove 2 hours to get there and then they told us the road wasn't plowed. Not a big deal, we chained up and made it just fine. Then they told us the person who changes the sheets wasn't able to make it and asked if we would mind putting the clean sheets on the bed, not a big deal. But, when we arrived, the house had not been cleaned at all. the dirty sheets were on the bed, last guests towels on the ground, no vacuuming, no work done whatsoever. They offered to refund us our $150 cleaning fee if we volunteered to clean it ourselves. Our relaxing weekend did not involve cleaning up stranger's mess in a cabin that we were paying $1,000 to stay in for 3 days. Sure, there was snow, but it hadn't snowed in the 4 days before we arrived. They seemed crippled by the snow, which is surprising because I am quite sure that it snows pretty regularly there. They blamed the housekeeping staff on not communicating with them, but it was the management's responsibility to make sure the cabin was ready for us BEFORE we drove 2 hours to get there. They offered us a different cabin that they said was comparable, but they said that one was "half cleaned" whatever that means. They were apologetic and pressured us to accept a discount to stay if we cleaned it ourselves and said that they could magically get someone out the next day to clean it. They even offered to BRING US CLEANING SUPPLIES. not come clean it for us, but they could bring us supplies. Ultimately, it seemed like a problem with their cleaning crews, but management was not willing or able to step up and fix the situation. We cancelled our reservation and booked one of the last remaining motels in Leavenworth for our ski weekend. It was small and low quality, but it was clean. My wife and I travel often and we will NOT be booking with Sea to Sky Rentals nor will be recommending them to anyone.

Just moved into the Equinox Building in Fremont. This is a great three-story apartment building at…read morethe crossroads of N. 35th and Fremont Ave. N. in the heart of Fremont! It doesn't get any better than this! Whether it be coffee, restaurants, bars, specialty shops, groceries at PCC, the Burke-Gilman trail along the ship canal, gyms, etc. Etc... Fremont has it, and these apartments are in the middle of it! Professionally managed, with a personal, special touch... Lori brings a smile and prompt, courteous service, with attention to detail you don't find just anywhere.... I love my apartment in the "Center of the Universe."

We just moved out of the Equinox building because we purchased a home. If we had to continue…read morerenting, I would not have moved out. The building is kept clean and in great shape. When we moved in, we didn't have to clean a thing (unlike other places I've lived before). Lori is very professional and extremely responsive. She was wonderful to work with! The maintenance crew, led by Chris, was fantastic and very prompt if we ever needed anything (which was very rare that we did). I definitely recommend living in Equinox if you can. To top it off, you cannot beat the location! It is super close to the Burke-Gilman, the lovely troll :) and the fabulous restaurants, coffee shops, night-life and library!

I have been connected to North Pacific for the past 9 and a half years as I was renting a house…read morethat we lived in. They were always quick to help, respond, and support (especially with maintenance or repair through Management). I am grateful for this experience that I had with North Pacific.

We are so grateful we have been able to work with Debbie Smith. Debbie is kind, professional, and…read morewent above and beyond to help us in finding our new home on a short timeline. Anytime we had questions, concerns, or requests, Debbie followed up promptly and with action. The maintenance teams that Debbie employs are incredible and do high quality work, we're especially impressed with Gil's work with JCR. I highly recommend choosing to work with Debbie and North Pacific Property Management, you'll be in excellent hands.

I lived in a Ballard Emerald Heights Property Management apartment for 3 years and have absolutely…read morenothing bad to say. Jacob, Kayleigh and Ryan make a great team; they are responsive, professional yet personable, and every interaction I had with them was always a pleasure. We got to know Jacob the most, as he was sporadically in and out of the apartment; simply put, he was the best landlord I've ever had!! Any time we had a maintenance request, it would get taken care of in a timely manner. I stand by Emerald Heights Property Management and will always refer my friends to them!!

My girlfriend and I had lived in their Ballard apartment for three years. We have no complaints and…read morewere very impressed by the stunning treatment we got from Emerald Heights. Our building manager, Jacob, was one of a kind. Any time we had a maintenance issue, he was always punctual and professional. We felt very safe in the hands of this company. Thank you guys!

We love our new Ballard apartment. The application process was painless and quick, and working with…read moreScott through the move in process has been a pleasure. He has gone out of his way for us from the start. Looking forward to spending years here!

cons - inept…read more -inefficient -dishonest Although my experience at this apartment was quiet and for the most part, non eventful, I really did not think the unit was worth the price. When I signed, I was shown pictures that included a patio and the listing specified in unit W/D but neither of these were true. With fees, my unit ran about $1580 which is not bad for location and the size. However, it was in the basement floor which meant it was extremely dark and very humid. The baseboard heaters do not run efficiently and it was freezing in winter. The door is not sealed very well so the ants and spiders have been a pain to control. When you sign the lease, you agree to let your unit be shown while you reside in it. I did not catch this when I signed but they begin the process as soon as you submit the notice to vacate. There is no concern for safety. I also submitted an advanced notice (4 months) of an early move out date and they informed me 4 days before that I was expected to pay the prorated amount. (leaving 8/1 instead of 8/25) with the date being notated as early as in March. Not once did they communicate this would be an issue. They have unrealistic expectations regarding clean out processes because they want to do everything they can to not return the deposit because WPM is greedy and poorly run. For example, they expect you to pay for the carpets to be professionally cleaned via a company. I completely agree that tenets should deep clean prior to leaving but the company needs to clean between tenets regardless of how well of a job was done prior. They specifically say store rentals are not satisfactory for this task and provide referrals for you. Most people are struggling right now and asking someone to spend $100+ on something like a professional carpet cleaning, which they should be doing anyways, while tenets are also paying moving fees for another unit, is tone deaf. On top of this, the return of the deposit would not be guaranteed since it is based off whether or not they *think* it looks like it has been cleaned to the standard, it is only intended to set people up to not get their money back. I will give credit to Julian, who manages for Seattle residences. He was willing to accommodate when tours began to be scheduled. He did assist in ensuring I needed to be present for showings and ensured that it met my schedule. Prospective tenets schedule online and what was annoying is I had to forward any scheduled time to Julian that did not match when I was available. I did appreciate he worked with me on this because I find that process to be uncomfortable and unsafe. Overall, save your money and peace. I did not require a lot of maintenance while I was here--my main gripe is the move out process and their greed. My neighbors were all lovely and the neighborhood is quiet and conveniently located.

These guys probably are really good property managers, because they will do anything to remove a…read morenegative review. They actually lied to Airbnb and told them I never stayed there - and because I never responded to their automated messages about the house, Airbnb told me that I had to prove I was there with photos or similar. What masterful con artists.

If you ever need a property management company for your Short Term Rental properties in the Seattle…read morearea, I would highly recommend Eva and Sid. I have been working with them for over a year and I couldn't be more happy with their services. Here are just few callouts from my experiences: They are your one stop solution for any needs including finding the perfect rental properties (Eva is a licensed real estate agent), furnishing the house, and handling daily airbnb operations. They are great with interior design and will make your properties aesthetically stand out among all other listings on airbnb. They are super on top of everything, extremely responsive, considerate, knowledgeable and responsible. They're always just one text msg or phone call away. When things need to be addressed or fixed in my property, they will provide different solutions and prompt fix; and their quote is always reasonable and transparent. With my STR property, they handle all the communications and daily operations, and provide me with a monthly statement. They closely monitor and constantly adjust all of their listings to make sure both occupancy rate and price are at optimization. With their hard work and dedication, my STR property is generating positive cash flow and it is one of my best investments. Eva and Sid are a smart and diligent couple, who will happily share their knowledge and expertise to help their clients to succeed.