I had my non-starting car towed here and the service team here was very helpful. My car isn't new…read morebut I was planning to drive it a few more years. The team was very thorough with the diagnosis of the main issue, which turned out to require a new engine. The team listened to me even though the repair was to cost about what the car was worth - due to some other things going on in my life, I just wanted my car back in working order. The service team diligently pursued finding a used replacement engine for me to attempt this repair, but were very honest that both replacements had the same issue at least as bad as my existing engine. I appreciate that the team went the extra mile trying to get my car back into a shape that would meet my goal of being able to drive it for a few more years, and conferred with me each step of the way. In the end, I paid only for the work they had done to diagnose the issue and get my car starting reliably again. I would trust these folks with any repairs I need in the future for certain. They listened to me, were honest about the issues they encountered, and gave me good advice through every step.

I dropped my car off for a front end alignment, which they charge $159.95 for. Fair enough…read more I was told that during their pre-alignment inspection they discovered that the passenger side outer tie rod end was worn and needed to be replaced in order for the alignment to be done. This makes sense, so I said ok go ahead and do it. I was then told that with the alignment and tie rod end replacement, the total cost would now be $565.04! I decided to do it because my car was already there in the shop and it needed to be done, however this price is insane for the work that was done. They charged me $98.92 for the tie rod end, which is a very large markup. They charge $239.81 PER HOUR for labor, which is completely crazy. I was charged for an hour of labor, when I know for a fact that changing out one single tie rod end should only take a decent mechanic 15-20 minutes. It is ridiculously easy. Finally, they charged me $57.83 for "RO Fees" which include recycling, environmental, shop supplies and hazardous waste disposal. This makes no sense to me because I had no fluids changed that needed disposal, and the only shop supplies they would have needed for a tie rod end and an alignment would be paper towels, maybe a dab of anti-seize, maybe a pair of nitrile gloves. Nearly $60 is straight up robbery for the job they did for me. Yes, they are friendly. Yes, I think the work they do is fine. What they charge, however, is not reasonable and I think they are taking advantage of the many people who need their car fixed and don't know a whole lot about mechanical work. This is why I try to do most of my own repairs, but some things (like alignments) a guy just can't do in his driveway.

Absolute gem in the Twin Cities! Javier, the owner, couldn't be nicer and more attentive, and he…read moreoffers truly the best and most honest prices of any mechanic I've visited. Can't imagine going anywhere else at this point.

Javier has been my go to mechanic for years now, him and his mechanics are amazing and have saved…read moreme from not having a vehicle on multiple occasions. I bring both my personal vehicle and four rental vehicles I manage to him. Many of my friends and family get their vehicle maintenance done at Rose car care, I have always recommended anyone to go to Javier. I highly recommend Rose car care, Javier is extremely reasonable with prices compared to many shops and always honest about what needs to be done. Not to mention he looks out for your best interests in saving money instead of upselling you on more expensive parts you do not need.

Had a great experience at Northside Auto. My car had an AC issue, and instead of trying to sell me…read morea whole new system, they were able to identify and repair the leak in a very quick turnaround time. They had the whole job done in under 2 hours and provided a 1-year/12k mile warranty. A very professional and hyper-local experience delivering excellent value.

I have been a customer for about 8 years now and have had the best experience with Northside Auto…read morethan any other shop.

Steve and the team do a great job. I had an issue that was difficult to solve but they were able to…read morefind the issue and explain to me what it was. I would recommend to anyone if you need service on your car take it to Victory. They provide great service and at reasonable rates.

We had a comfortable experience waiting in the lobby, enjoying complimentary beverages and snacks…read morewhile the oil change was done efficiently. Chase was very friendly, knowledgeable and helpful. He quickly gave me a quote on a repair needed for another vehicle. We get our oil changed here; the price was on the higher end of average, but we choose to return here and it is convenient. They offer coupons as well as cash point rewards toward future services. They will also explain if any maintenance or noticeable repairs are recommended in the near future without pressure.

My son goes to UofM Twin Cities and needed a reliable auto service shop near campus. We asked…read morelocals for referrals to someone good, and Brooks (my son) ended up going to Tuan. He has been bringing his car to Tuan ever since, and we couldn't be happier with the service and cost and quality of the work. The reviewers that complain about lead time to get an appointment should just go ahead and take their cars to all the other service shops in the area! That way we can keep waiting a week or so for Tuan's amazing service and the impatient reviewers can get less amazing service without the wait. Win-win!

Recommended by my neighbours who've been getting repairs there for years. So lucky Raks could fit…read moreme in so quickly with such an amazing quote. I grew up in the automotive industry and pride myself on being able to understand "car talk" and repair the small stuff at home. Never once did I feel like I was being patronised, duped, cheated, or mansplained to. Straightforward, clear, concise, and easy to reach via SMS- each interaction was useful and easy to understand. Labour and work all done in a day!!!! Replaced clutch, struts, control arms, etc- had to drop the entire transmission to do so. Amazing. Other places (before we knew of Tuan's ) told us to total it/throw in the towel on the repairs. That they'd cost well over 6K (!!!!!!). If you haven't had your car serviced there, get on it! No frills, no gimmicks, no pretend problems to fix it. They're proper badarses in the business.

This is regarding GVT. As a mechanic the guys are great but management is terrible. Another waste…read moreof time corporate tire center. They go well out of there way to try get you to buy new tires. Go somewhere else.

I bought my car to vroom because I had the engine light on and the head light was not working. They…read morefixed the light but I needed to remind them to run a diagnosis. They told me the pcm was not working. Their estimate was more than the value of the car. The same day I went to a different mechanic for a a second opinion. I stayed there because I wanted to see. They found out the gas cap was not closing. Then they open the trunk and found the gas valve unplugged. We were all shocked. They put it back in and the car is working fine now. The Vrooom guy told me they left the valve unplugged so it wouldn't cause any further issues. Scam!

A great bunch of guys. Aaron and Bob are knowledgeable, competent and honest. There's a saying,…read moreif it ain't broke, don't fix it. Well, that holds true here. They're not going to tell you something needs repaired if it's not broke. Some shops, either because of dishonesty or incompetence, will make unnecessary repairs costing you hundreds or thousands of dollars. I bring all four of the family vehicles here because I know I can trust them.

Awesome experience!!!!! A+++++. My wife called on a Monday, they got the car in on Tuesday. Ran…read morethe check engine code, diagnosed the problem, fixed it, took a total of 15 minutes and charged me $0!!!!! Amazing! For that 15 minutes, that place has earned a customer for life. Don't take your car anywhere else.

I brought my 2008 Jeep Wrangler to Starr Auto because it wouldn't start unless I shifted between…read morePark and Neutral several times. I explained that I believed the issue was caused by the neutral safety switch, which is a known and common issue for this model. Instead of inspecting that part, the shop replaced my starter and battery terminal posts, charging me $966. The problem was never fixed -- the Jeep still has the exact same starting issue. When I returned, Starr Auto admitted it might actually be the neutral safety switch and said they could repair it for another $200. That clearly shows the first repair was misdiagnosed and unnecessary. I'm a disabled veteran with VA disabled license plates, and I rely on my vehicle for daily mobility. I trusted this shop to treat me fairly, but instead I feel taken advantage of and disappointed by their lack of professionalism and integrity. I've since filed a credit card dispute for the $966 charge and would strongly caution other customers -- especially veterans -- to avoid this business.

We've had our Jeep Wrangler serviced twice here. He always beats the quotes I get from other…read moredealership. Great experience!