His name is Rob. And I couldn't agree more.
I've never used yelp, never reviewed a business before, but since I just called Rob to ask for contact info, he said there wasn't any.
So to the owner, Joe.... This is a customer service position, even more so that being a waitress, etc. He is the rudest human being I've ever met. An older lady once worked there pt, and agreed with me, have me the owner's number but that was before you bought it.
Never ever saying thank you or hello is one thing, but scoffing at me and annoyingly correcting me on what I called my cigarettes (when Marlboro changed there names from light to silver, for example), is probably the last thing you want to do to a customer.
For years it's been the closest place to my home to get gas, and I started going elsewhere, even though gas costs more most places around here ( I applaud that). Now I know his car and schedule so I just don't go there weekday afternoons and evenings anymore.
He watched me wait for has authorization while he (extremely dragging ass) checked the garbages outside ( that were over flowing) and slowly walked in, as my pump has now been beeping for over 90 seconds, and he still took his time in there.
I've wanted to say something for years but I'm not an angry person. I worked in hospitality for 15 years. He couldn't even cut it as a dishwasher, let alone make it through an interview. And is he wearing a wedding ring? Poor girl.
I really hope someone sees this, as I'm sure nobody checks gas station reviews. read more