Dr. Gentry is wonderful. She is very experienced, knowledgeable, kind and professional. Highly…read morerecommended.

We have trusted Indian Lake Animal Clinic with our cats for years, and my mother has used this…read moreclinic for years as well. After what happened with our cat Cleo, we will not be returning. Cleo suddenly developed drooling and difficulty eating on Monday. By Wednesday night, her tongue was visibly split and hanging abnormally from her mouth. After she was seen at Indian Lake, we were specifically told to bring her back at 8:00 the following morning for surgery. I took the entire day off work, fasted Cleo for anesthesia, and drove approximately 35 miles from Nashville to Hendersonville to have her there at 8:00 AM. When we arrived, a surgical technician had me complete and sign the paperwork for her procedure. Only AFTER I completed the surgical paperwork did Dr. Maresha Cardona come into the room and tell me they were not going to repair Cleo's tongue. She told me the injury appeared very old, that they didn't know exactly what was wrong with it or whether something might be lodged underneath it, and that they could sedate Cleo to examine her tongue and then refer us elsewhere because they could not perform what they considered a complicated surgery. I declined to pay to have Cleo sedated there simply to be examined and then referred somewhere else. I put my injured, fasted cat back in the car and drove from Hendersonville back to Nashville in morning rush-hour traffic to BluePearl--after driving 35 miles in the opposite direction because we had been told Cleo was having surgery at Indian Lake. At BluePearl, their veterinarian examined Cleo, reviewed my video and listened to the timeline. Cleo had been eating and drinking normally before her symptoms suddenly began Monday. The BluePearl veterinarian told me the injury appeared to be less than a week old, not an old injury, and said Cleo would not have been eating and drinking normally if her tongue had been like this for a long time. BluePearl also characterized the repair as a relatively simple surgical procedure and expressed confusion as to why Indian Lake could not perform it. While Cleo was being treated, BluePearl called me about the antibiotic she had received at Indian Lake. I was told it did not provide the oral-bacteria coverage they wanted for this injury, so Cleo's antibiotic treatment was changed. If Indian Lake was not comfortable performing this surgery, I would have had absolutely no problem with an immediate referral. I could have taken Cleo directly to BluePearl. Instead, I took an entire day off work and put an injured cat through an unnecessary approximately 70-mile round trip, including Nashville rush-hour traffic, because we were explicitly told to arrive at Indian Lake at 8:00 AM for surgery. My issue isn't that a veterinarian decided a procedure was outside her comfort level. Referring a patient when necessary is responsible. My issue is that we should have been told that BEFORE being instructed to come for surgery and BEFORE I was handed surgical paperwork to sign. Thankfully, BluePearl was able to provide Cleo with the surgical care she needed. After years of trusting Indian Lake Animal Clinic with numerous cats, this experience completely destroyed my confidence in this clinic. I will never take another one of my animals there, and I will never refer another person to Indian Lake Animal Clinic.

Dr. Hendrix is truly one of the most caring and skilled vets we've ever had. She genuinely cares…read moreabout both the animals and the people who love them. We drive an hour to see her, and it's worth every minute. Her expertise and personal touch have literally saved our dogs' lives more than once. We couldn't ask for a better vet!

Dr. Hand formed a special bond with our very reactive pit bull in seconds. Our pittie is 13. Dr…read more Hand will be her vet til the rainbow bridge. We love her.

I really can't express enough how wonderful everyone at CAH are. We got our son a dog a few months…read moreago and Sammy needed all his shots and neutered. The staff has always been friendly and helpful. You can really tell that they care about your pet. Dr Claire is amazing. She answered every question I had and treated sammy like he was her own. They discussed all the shots needed and made sure I understood which ones he didn't have to have but they recommended. I knew how much I was going to be paying before I left and there were no surprises. Sammy is a loved and cherished part of our family and I can say that CAH is as well.

Cumberland Animal Hospital is by far the best Vet I've ever been to. This place is beautiful so my…read moreShih Tzu is less nervous when we go, the techs are so sweet and clearly love dogs, and the Drs. are kind and go out of their way to call and check up on their furry patients. We see Dr. Cindy Hand, who is not a native of Tennessee but she clearly loves the area and takes her job very seriously. My dog is aging so it's important to keep him healthy and in my life as long as possible and these people feel the same way. This kind of care isn't cheap. However, I feel you get what you pay for and so far they have exceeded my expectations! Thank you!

Everything!!! Nice, friendly staff and doctors, and reasonable prices. Very spacious and clean…read moresurroundings. A+ rating!!

Love New Shackle The entire team is welcoming, helpful,…read moreknowledgeable, and won't tell you your furry friend needs an unnecessary procedure if they don't need it. Reasonably priced.

Dear Dr. Sparks and Team,…read more I wanted to send a sincere thank you for taking such good care of Nash. Walking in after he ate plastic tubing was terrifying, but your quick action and kind greeting made a stressful situation so much easier. Dr. Sparks showed wonderful compassion and empathy, and the advice on preventing him from eating foreign objects was deeply appreciated. Thank you for turning a potentially scary situation into a great experience!" Highly recommended Priority Pet Urgent Care.

I'm writing this review because my experience was both unsafe and extremely frustrating…read more I drove 30 minutes to this urgent care after speaking directly with staff and being told they could triage my dog and see her if I came immediately. When I explained that I was 30 minutes away, I was told, "Perfect--call us when you get here. We'll be waiting." When I arrived, I rang the doorbell and a staff member came outside to tell me they could not see us. I explained that my dog was weak, vomiting, and needed fluids as soon as possible. The employee went inside to speak with the veterinarian, but returned and said they still could not see her and that we would need to wait in the car for approximately two hours. I asked whether someone could at least briefly assess her or perform the triage that had been promised over the phone. They refused. When my dog was eventually evaluated at an emergency hospital, her blood glucose was 40, which is dangerously low. Being told that the clinic would be waiting for us, only to be turned away without even a brief assessment, caused a critical delay during a potentially life-threatening emergency. To make matters worse, the staff member recommended an emergency veterinary hospital that was approximately 1.5 hours away. She appeared extremely unknowledgeable about the emergency facilities in the area. I had to do my own research while dealing with a critically ill dog and found another emergency hospital that was only about 30 minutes away from the clinic. I am asking for accountability and a change in this clinic's procedures. Staff should not tell pet owners that their animal will be seen or triaged immediately if that cannot be honored. At a minimum, an obviously sick animal should receive a brief assessment, and staff should be able to provide accurate information about the closest appropriate emergency facility. No pet owner should experience this level of confusion, misinformation, and delay during an emergency.

Happy Chaos! Even though it's a disaster at drop off and…read morepick up, that fact that there are tons of sweet fur babies there to enjoy makes up for it! Drop off for spay and neuter is between 8 and 8:45 am. Pick up is the next day between 7:30 and 7:45 am. FYI: it takes a bit longer....You must make an appointment which you can do over the phone or online. At those times it's a madhouse!! But!....the people that work there are amazing and try to get everyone in and out asap! I had my 2 girls "fixed" this week and they were great with them! They came out happy, healthy and you can hardly even see where the surgery took place. Prices are the lowest I've seen and they even have financial assistant available if needed. (You must get preapproved before the appointment date) Be sure you plan a day you're not in a hurry. We stood there an hour waiting our turn. We didn't mind though. We loved seeing all the floppy eared cuteness surrounding us. The parking lot is crowded but there is extra parking in the back. Be sure to drive slow. There are literally animals everywhere. I'll definitely be using there services in the future if needed.

I have been using this fantastic clinic for many, many years. Staff is fantastic. Cost allows…read moreeveryone to get their pet fixed. I would pick this clinic over any clinic in Tennessee.

Dr.Head is the best Veterinarian that I have used for my fur babies…read more. And his staff is amazing...great group of people

I just want to Thank Dr. Head ( Doc) and Staff for everything they have done for my fur baby over…read morethe past few years and also for Saturday Dec 7th 2024 for fitting in a very very very sick kitty cat and being upfront and honest with me about what needed to be done. They were so good to me on December 7th but my baby girl that I took there for 2 years loved them and they were great with her and just so kind to me especially when she had to go to the Rainbow Bridge earlier this year on March 22nd.I couldn't ask for better Vet care and such a Compassionate Staff. I will never forget how much you have done. Thank you again. Sincerely, Lisa Hastings.

Fix for life is a spay/neuter program offered through New Leash on Life. You can contact them by…read moreemail at fixforlife@newleashonline.com or by phone 615-453-2349. Its a clinic that does lots of things like nail trimming, ear cleaning, microchipping and so on, but they also fix pets. Their regular clinic hours are Mondays through Thursdays 8:00 AM - 5 PM but surgeries are by appointment only. I haven't found that many inexpensive places to fix a pet in the Lebanon area so this is really awesome!! Female cat $40 Male cat $30 Female dog less than 50 lbs. $53-55 Female dog over 50 lbs. $72 male dog less than 50 lbs. $43-45 Male dog over 50 lbs. $57 They give discounts to non-profit rescue groups who have a large number of animals who need to be spayed or neutered but they also have another option where you can use their mobile station for the day and a vet does 30 surgeries for $1300! Super good deal! That saves so many animals' lives. Fix for life really does so much for the community! They've helped a few rescues that I volunteer with and really have made spaying and neutering possible when it was nearly impossible any other way. I really do appreciate these guys a lot :)

We picked up a stray that ended up having a litter of kittens. We took her to Fix for Life after…read moreshe was done nursing and everything went smoothly and well. The staff is friendly and thoughtful, and they called a few days later to check on her. We'll be taking the three kittens we still have to Fix for Life as well. I can't justify paying 6 times as much at our vet when Fix for Life does just as good of a job as any other general vet. My only complaint is that it's hard to get them to pick up the phone, and when I've left a message, it wasn't returned. They do work with a limited staff, and it seems like there are times of the day (during designated drop offs in the morning and pickups in the afternoon, I've noticed) where they don't answer, so maybe that's all it is?