Dr. Gentry is wonderful. She is very experienced, knowledgeable, kind and professional. Highly…read morerecommended.

We have trusted Indian Lake Animal Clinic with our cats for years, and my mother has used this…read moreclinic for years as well. After what happened with our cat Cleo, we will not be returning. Cleo suddenly developed drooling and difficulty eating on Monday. By Wednesday night, her tongue was visibly split and hanging abnormally from her mouth. After she was seen at Indian Lake, we were specifically told to bring her back at 8:00 the following morning for surgery. I took the entire day off work, fasted Cleo for anesthesia, and drove approximately 35 miles from Nashville to Hendersonville to have her there at 8:00 AM. When we arrived, a surgical technician had me complete and sign the paperwork for her procedure. Only AFTER I completed the surgical paperwork did Dr. Maresha Cardona come into the room and tell me they were not going to repair Cleo's tongue. She told me the injury appeared very old, that they didn't know exactly what was wrong with it or whether something might be lodged underneath it, and that they could sedate Cleo to examine her tongue and then refer us elsewhere because they could not perform what they considered a complicated surgery. I declined to pay to have Cleo sedated there simply to be examined and then referred somewhere else. I put my injured, fasted cat back in the car and drove from Hendersonville back to Nashville in morning rush-hour traffic to BluePearl--after driving 35 miles in the opposite direction because we had been told Cleo was having surgery at Indian Lake. At BluePearl, their veterinarian examined Cleo, reviewed my video and listened to the timeline. Cleo had been eating and drinking normally before her symptoms suddenly began Monday. The BluePearl veterinarian told me the injury appeared to be less than a week old, not an old injury, and said Cleo would not have been eating and drinking normally if her tongue had been like this for a long time. BluePearl also characterized the repair as a relatively simple surgical procedure and expressed confusion as to why Indian Lake could not perform it. While Cleo was being treated, BluePearl called me about the antibiotic she had received at Indian Lake. I was told it did not provide the oral-bacteria coverage they wanted for this injury, so Cleo's antibiotic treatment was changed. If Indian Lake was not comfortable performing this surgery, I would have had absolutely no problem with an immediate referral. I could have taken Cleo directly to BluePearl. Instead, I took an entire day off work and put an injured cat through an unnecessary approximately 70-mile round trip, including Nashville rush-hour traffic, because we were explicitly told to arrive at Indian Lake at 8:00 AM for surgery. My issue isn't that a veterinarian decided a procedure was outside her comfort level. Referring a patient when necessary is responsible. My issue is that we should have been told that BEFORE being instructed to come for surgery and BEFORE I was handed surgical paperwork to sign. Thankfully, BluePearl was able to provide Cleo with the surgical care she needed. After years of trusting Indian Lake Animal Clinic with numerous cats, this experience completely destroyed my confidence in this clinic. I will never take another one of my animals there, and I will never refer another person to Indian Lake Animal Clinic.

dr mason did hip surgery on one of my cats ; he and that office are the best ! it's as if he had…read morenever had surgery ; it's been 6 months and he's great ! one of the male techs was so nice and explained everything post op and carried him to my car. i also think their prices are the most reasonable!

Rude Animal Clinic…read more Root failed to properly handle my cat's blood sample. Their own medical record says it was "left out." Because of their failure, my cat had to come back for another stressful trip, restraint, and blood draw that should never have been necessary. There was no apology, explanation, acknowledgment of what they put my cat through, or effort to make it right. Dr. Emily later called about the replacement bloodwork and again offered no acknowledgment or apology. I took the issue to the owner. It took nearly two weeks and repeated follow ups on my part to get a final response from Dr. Ayers. He ultimately acknowledged both the botched blood sample and the lack of apology and empathy. I asked for one thing: refund what I paid Root. I did not ask them to pay for the second vet, reimburse my additional expenses, or compensate me for all the time their failure cost me. They acknowledged the failure. They acknowledged how poorly they handled it. They refused to make any amends. I initially thought this was an unfortunate failure handled poorly by individual employees. After taking it all the way to Ayers, the owner, I came away believing the accountability problem at Root is modeled from the top down. I trusted Root with my cat's health. They failed. For anyone who wants the medical details: The replacement bloodwork led Root to suspect a blood parasite and prescribe medication. I had lost confidence in their care, so my cat never received Root's proposed treatment and I sought a second opinion. The second veterinarian told me stress from the repeat blood draw could have contributed to the abnormal results. Repeat testing showed the concerning abnormalities had resolved without Root's treatment, and the blood smear showed no RBC parasites seen. The second veterinarian instead focused treatment on my cat's gastrointestinal problems. Those findings gave me serious reason to question the medical conclusions that followed a blood draw my cat only had to undergo because Root failed to properly handle the first sample.

We had an amazing first visit with Dr Dryden. She spent a lot of time is and the exam was very…read morethorough. She explained everything going on, and she was great at addressing our concerns. The office is clean and up to date. The staff is friendly, and the office is ran very well. Prices were more than fair compared to other vets I've been to in the area. They took great care our our pups Marley and Bentley.

From Start to Finish the Critter Clinic in Gallatin gave my kitty Bella the Very Best Care!…read more The front desk staff are attentive and caring. Dr's Barron and Tharpe were knowledgeable and quick to diagnose my very sick Baby with Love and Compassion. The follow up calls they made to check on her were a big comfort to me. The Clinic is immaculate too and that means a lot! Bella is doing much better now Thanks to the Critter Clinic.

I am so grateful to the staff at Village Vet, especially Dr. Lynch for making my cat's health the…read moretop priority! I brought my cat in for a suspicious lump that turned out to be cancer. Today Dr. Lynch did everything in her ability to care for my baby! She did a fantastic job with communicating the details of the surgery and the tumor removal. She had even mentioned the other day how she was doing more research to be sure the surgery went the best it could. My cat came home same day and is wanting to be more active than I anticipated, as well as eating and drinking. Both the vet and the woman at the front desk were telling me they love my cat. I am forever grateful for their care and dedication to excellence.

I could not have been more happy with village Veterinary! My dog had a cut on his leg that…read morerequired stitches and we learned that the vet who we had been using for 5 years doesn't sedate dogs over 50 pounds. This was very surprising news to us because our 53 pound golden doodle had being going there since the day we brought him home. Village vet was able to get us in and take great care of our dog. They collected his records from the previous vet and we will be their patients going forward!

I've been taking my pups here for years. I never have to wait very long in the waiting room and…read morehave never once felt like I'm being oversold on services my dogs don't need. I have sent several other people here who have also had great experiences.

Love Dr. Haley. Love his staff. Super friendly. Very reliable. Very efficient. Beat veterinary in…read moreLebanon ! I appreciate their kindness when they had to put my cat to rest and how they treat my dog.

Fix for life is a spay/neuter program offered through New Leash on Life. You can contact them by…read moreemail at fixforlife@newleashonline.com or by phone 615-453-2349. Its a clinic that does lots of things like nail trimming, ear cleaning, microchipping and so on, but they also fix pets. Their regular clinic hours are Mondays through Thursdays 8:00 AM - 5 PM but surgeries are by appointment only. I haven't found that many inexpensive places to fix a pet in the Lebanon area so this is really awesome!! Female cat $40 Male cat $30 Female dog less than 50 lbs. $53-55 Female dog over 50 lbs. $72 male dog less than 50 lbs. $43-45 Male dog over 50 lbs. $57 They give discounts to non-profit rescue groups who have a large number of animals who need to be spayed or neutered but they also have another option where you can use their mobile station for the day and a vet does 30 surgeries for $1300! Super good deal! That saves so many animals' lives. Fix for life really does so much for the community! They've helped a few rescues that I volunteer with and really have made spaying and neutering possible when it was nearly impossible any other way. I really do appreciate these guys a lot :)

We picked up a stray that ended up having a litter of kittens. We took her to Fix for Life after…read moreshe was done nursing and everything went smoothly and well. The staff is friendly and thoughtful, and they called a few days later to check on her. We'll be taking the three kittens we still have to Fix for Life as well. I can't justify paying 6 times as much at our vet when Fix for Life does just as good of a job as any other general vet. My only complaint is that it's hard to get them to pick up the phone, and when I've left a message, it wasn't returned. They do work with a limited staff, and it seems like there are times of the day (during designated drop offs in the morning and pickups in the afternoon, I've noticed) where they don't answer, so maybe that's all it is?

I have lots of cats. I am a crazy cat lady. One of my cats has horrible allergy problems and is my…read moreproblem child who will not under any circumstance get in a carrier without a ton of stress and anger, so I had to find someone who would come to me. Dr. Alice and Linda have helped her out so much. They are kind, caring, honest and don't like to do anything unnecessary for your pet. I know many people seek a mobile vet for end-of-life care for their pets, but for anyone with an animal that stresses easily they are truly amazing and I highly, highly recommend them.

We are visiting from out of state with our almost 15 yr old golden retriever who has lost 95% use…read moreof her back legs. I reached out to Emberton House Call Vet Clinic due to her not moving well and seemed overall sad. Dr. Emberton made room in her busy Monday to stop by and meet/check out Mae--I had mentioned that the visit could turn into an end of life visit. Mae is not one to warm up to strangers quickly, but right away she felt safe with Dr. Emberton. Dr. E was calm and gentle examining Mae on the front porch. After learning more about Mae from me and the exam, Dr Emberton was confident saying that today was not "her(Mae) day". Dr. Emberton took the time to explain her findings and thoughts from seeing this situation over the past 30 years--new town, new temporary house, many family and other pets coming for visits. Dr. Emberton never rushed the visit and made sure all our questions were answered. She let us know, she would come back anytime. Dr. Emberton and her team are wonderful. A rare find--a jewel. I worked in a vet clinic for many years --interacting and watching veterinarians daily--Dr. Emberton's main goal is the well being of the pet. Don't hesitate to call.

This place is amazing! The staff is very friendly and knows my dog by name. My dog has been…read moresuffering from skin problems and although it did take some time to figure out what worked, I appreciated that the vet tried different things that would require less medication before trying multiple or higher dosages. My dog had to get surgery for a small skin lump a while back and they took such good care of her and made recommendations that make sense for me. My dog loves going to the vet and I couldn't be happier with the service I receive. Even though I live close to 40 minutes away, I will only go here.

ZERO stars. Called to ask questions. Trying to find a decent vet in this town. The girl that…read moreanswered was beyond rude. She kept huffing at me like what ridiculous questions. Tell me is " does this place have on site pharmacy?" A stupid question ? How about does any vet there perform surgery or do they refer them ?" I am not sure if she was having a bad day or she was just a rude person either way she needs a new job or better training. Needless to say I'm still looking for a vet.