We just moved into Gallatin and needed a good veterinarian. After finding Dr. McMillan practice we fell in love with the whole group. Very sincere with professionalism. We have used a few veterinary clinic and glad we found Dr. McMillan. read more

We absolutely love this vet, Dr Mitchell is our favorite. Our 12 yr old Pitt went here for a few years - Dr Mitchell always took really good care with him - when he passed we were actually at the vet and they were wonderful with us. We have also taken our little Pom there and have gotten great care. We have 4 dogs, newest an English Bulldog baby. Everyone from reception to doctors are very nice, considerate and helpful. We love our Vet!!!! read more

McMillan Veterinary Clinic - Archie loves Reception techs and Dr Mitchell - Veterinarians Near Me - Gallatin, Tennessee

McMillian Veterinary Clinic came highly recommended to me ( by people I trust their opinion ) when I move here 8 years ago. Best decision ever and still very happy with them. The Doctors and the staff are all so knowledgeable and so kind. They have a true love of animals and to providing the best care possible. I love them and so do my dogs! read more

McMillan has had rude and insensitive customer service and has shown no effort to work with us financially on chronic health issues with our dog. They also have been unprepared and uninformed at our visits and not provided solutions that have helped our dog. Very disappointed on all fronts. read more

I have used McMillan for over 11 years. I have had several pet and fosters in with them and they are truly the best. I have since moved out of Gallatin to south of Nashville and I still make the hour drive to take my babies to a place I trust. I love the staff and Vets. read more

My dog saw Dr. Kaufman for the first time today and it was the worst experience I've ever had at a veterinary hospital. Her and her technician were careless with my baby girl. The doctor herself was abrasive, rude, and seemed unconcerned for my dogs overall health. All general questions I had relating to her bloodwork her response was "I don't know". She spent the whole appointment talking over me as well. I had to follow up with a second veterinarian because Dr. Kaufman seems clueless. I wouldn't trust this woman to give my dog a vaccine. Find your dog a vet with any level of competence if you care about them in the slightest. I will never bring any of my animals here again. read more

I called on a Thursday because my yorkie was throwing up brown liquid (which smelled like feces). They were unable to give me an appointment to see vet, but I could drop him off Friday morning and he would be worked in (at an additional $14 charge that I was not made aware of). I provided them stool sample and a sample of him getting sick just before dropping him off. After bloodwork, IV treatment, they sent me home with medicine to give him and special food. I couldn't even get him to drink water that evening and all through the night he kept throwing up every time he moved. Saturday morning, I gave him some water with a syringe which he couldn't keep down. I gave him the prescribed medicine at 10am and by 11am he had passed away laying on rug at back door. Not once did a staff person or vet call to check on him!!! I would not recommend this clinic to anyone and will be looking for another caretaker for my labrador. read more

The staff is always so kind. They always answer the phone promptly. They always try their best to squeeze us in when we need an appointment. Dr. Mitchell did great on my little dog's surgery when he was only 6 months. read more

I brought my dog in for surgery at the end of September 2019. He had a tumor removed and I was instructed to bring him back for staple removal in 10 to 14 days. I explained that I was moving to another state and was leaving in 7 days. The vet office felt that would be too early, so I delayed my move. I told them that I would bring him in on day 10. On day 10, I dropped my dog off for his follow up and staple removal. I went home and packed my car for the trip and put my last items in storage. 3 hours later, I received a call that he was ready to be picked up. I picked him up and we hit the road. Fast forward to Feb. 2020 (5 months later). My dog started having issues using the leg that the tumor was once on. Then, he started gnawing on his leg. As he lay in bed with me, I brushed my hand over his leg and it felt sticky and wet. I smelled my hand and it smelled like blood. I jumped up to turn on the light so I could dig through his fur to see what the issue was. Under the fur, there were 3 staples and infected skin. I contacted McMillan Vet office and informed them of what was going on, and I requested that they help me find a vet and pay for the staple removal. I also requested that they pay for the treatment of the infection. My requests were met with, "There is nothing we can offer you. We have no record of staple removal when you brought him in to kennel him." WHAT???? If I had kenneled him, there would have been a charge for that and I wasn't charged. Do they do free kenneling? No, they do however do free staple removal and follow-ups to $900 surgeries...WHICH IS WHAT I DROPPED HIM OFF TO HAVE DONE! There was no apology or offer to make amends for their mistake. This screams of a basic lack of integrity or ethics. Luckily, I found a great vet where I live now that examined and treated my dog without charge. My new vet (positive review coming soon) stepped up to the plate, when McMillan Vet failed to take responsibility. I did contact McMillan to update them and to inform them that I would be writing a review to inform others of my experience. They responsed asking if there was anything they could do to rectify this. Hmmm....Too late to the plate. read more

I cannot gush my appreciation in a review. What I can do is sing the Praises of the entire McMillan team. They showed my (furry) baby boy and me respect, compassion and professionalism from the word go. I single out dr. Brad Mitchell for his caring, knowledge and support for my baby and me from time of my dogs diagnosis to his untimely death within a month. You would never know that my baby boy was not his and I was not doctor Mitchell's mother he treated us so kindly. If you are not taking your pet to McMillan Vet Clinic then you are missing out of probably the finest people you will ever meet. read more

This is the most expensive clinic I've been to. You never know which vet you'll see. Then when you finish and they charge $360 dollars for just a check up kinda outrageous. They charge what they can get by with because when I question them they get all nervous and start running around only to come back and apologize for overcharging. Really, if you go to McMillan Veterinary Clinic expect to get ripped off. read more

I suspected my cat had a UTI so I made him an appointment at the vet. the one I normally go to was booked solid so I decided to try someplace new in hopes that it would become our permanent vet up here since I just moved here recently. on Google, they were rated 4.8 stars but I could not have picked a worse place to take my babies. the vet took one look at my cats and kept going on and on about how "chunky" they were and how I need to only feed them a tiny amount once a day from now on. my cats are nowhere close to chunky. then she was going on and on about changing their diet and how the treats I was giving them (rarely giving them, I might add) was what was causing the UTI's. what??? when she received our records from our vet in west TN, she looked over them and critiqued them. "oh they ONLY did this?" we loved our vet back home! they did a great job! but this lady didn't seem to think so. she gave my cat 2 shots. the first one went fine. the second one, she poked him wrong and it really HURT him! he withered around and cried and shook the needle out (because she had let go of it and it was just sticking out of him) and all she said was "oh now I need another needle." by the time I left I was ready to bolt out the door. but of course, not before I paid $190 FOR THE HORRIBLE SERVICE I RECEIVED. needless to say, I'm never going anywhere near that place again. read more

Truly a superior vet and staff! We recently moved and my furry babies are my top priority, but I did not think I could find a practice as excellent as the one we left. Well, I received the most outstanding surprise of my life! First I booked an appointment with the very friendly and efficient Rachel. I ended up having some scheduling problems, and she worked with me and stayed flexible in a way that is so incredibly rare. Once at the clinic I was greeted by the most helpful Brandi, and then almost immediately called in for the pups' exams. Ginny did the prelims and was meticulous, funny and extremely sweet. Regarding Dr. McMillan, I do not even have enough words of praise. He is the last of a dying breed -- making you and your 'babies' feel important by taking his time and being genuinely interested in getting ALL the facts for a complete history, plus answering any and all questions thoroughly. Dr. M also keeps up with the latest research, and I have never seen my dogs so relaxed during a visit to the vet. My doggies became not only forever patients of the good doctor today, but lifelong fans -- I cannot thank Dr. McMillan and his wonderful staff enough. read more

Worst vet ever!! I take my dog in and they charge me $750 keep him for 2 days, tell me he's ok and improving... Needless to say my dog passed away the next day!! I go back there and they tell me what they did had nothing to do with his death!! Seriously!!?? He had a infection in his lip (He's a English Mastiff R.I.P Chopper) that was very massive so all they do is lance it open and put a drain tube in then sent him home with me... Never did they do blood work on him too see if the Infection had made it to his blood ( Thats exactly what Michel told me when I paid them a visit the next day!!)!! All they wanted was too make quick money without the proper treatment!! NEVER EVER EVER will I take another animal there!! read more

I am a overseas government employee for the Navy and this office treated me like I was not worth their time. I needed their assistance in getting a simple Health Certificate for my dog to fly on plane to get to Japan. At first the Vet said she couldn't do it in time because it would take over 40 days. After I did MY own research I found that all I needed from them was a 7001 form and a AQS form filled out that they would send in. I called the USDA office after that and they said it was a simply day turn around. I believe her name was, Maureen, but she said that she wasn't fluent enough in health certificates and that she didn't have the time for it. I explained more on how simple it was and she commented on her she has never even seen my dog yet and basically she didn't have the time or desire to help me out. I highly recommend on not going to any vet that would treat people like this and for the record......the next vet I called said they could do it no problem and were sweethearts. McMillan should be ashamed of themselves. read more