My washing machine had a clog in the drain pump and wouldn't drain. Niko came out and took care of…read moreit and got everything working again quickly. He was able to remove the hair tie and bobby pin that got tangled up in the drain line. There were no parts that needed to be replaced and everything was working correctly, he was honest about the problem and didn't try to sell me extra things that I did not need. Communicated well, providing accurate timeline and information. Showed up right on time and let me know when he was on his way. Provided accurate price estimates and stuck to his promises.

This brother duo is the real deal. Very efficient and communicative. My oven hadn't been working…read morefor a bit over a month before I started looking into having it repaired. Alex came over and diagnosed it within an hour. It was the control board, which needed to be ordered. Less than a week later, I had a working oven! The replacement price was reasonable and transparent. Thank you both, Alex and Niko!

We have used Bishops several times. Preston is always on time and professional. I trust him to do…read morehis job without adding on a bunch of BS work. When we finally have to replace our HVAV I will go to him first.

Always responds quickly and has serviced our mini split a few times. Even came out a second time to…read morecheck on something we thought was an issue and did not charge extra for that. Definitely recommend.

I called due to having problems with our HVAC system. Belinda answered my phone call and was very…read morecourteous and professional. She was knowledgeable and asked intelligent questions to understand the issues we were having. When Chris the technician arrived at our house, he quickly diagnosed the problem and proceeded to make the necessary repairs in short order. He also was very courteous and professional. Would highly recommend this company for HVAC system repairs.

Elk Grove Plumbing, Drain, Heating & Air came in to provide a quote. The person that came was…read morefriendly and took a quick look and provided info on what kind of system would be good for our house. Their initial estimate was for a smaller system so I requested that they provide an estimate for a larger system. The staff was great and provided an estimate for the larger system which I appreciated. On the day of setup, they two employees provided information on the system and were timely and quick in set-up. I appreciated how friendly they were and they provided information on the system. During set-up they notified their might be a power issue related to the system but after discussion with the owner, they determined that the system would be adequately powered. Overall it was a great experience and I believe the system the set-up was a great value. Looking to get lower bills in the summer when the heat cranks up! Only issue that I did not notice till later is that they actually had changed out to from a stealth to a trident but they had upped the version. Initially I was surprised by this but since it was a larger system and it was still able to be powered I did not have any issues.

Hubby scheduled an appointment for a quote for a new furnace and AC. They were supposed to be here…read morebetween 12-2. We got a text at 1:58 that they are going to be on their way. It's going to be pretty awkward explaining to them that they are going to have to end the visit if the other company that we booked for a quote shows up as they too are on their way and actually on-time. No calls, no apologies on the text. First impressions are lasting. I encourage the company to be more proactive and timely to create good impressions. Update: Jeff showed up at 2:24 reeking of cigarettes and has made everywhere he has walked smell. Blamed the lateness on the heat.

I had a new HeatPump system installed by Jaguar. Jeff arrived promptly and provided a quote that…read morewas lower than those from the other two companies I had consulted previously. He did not attempt to upsell me. The installation was carried out by Jose, Devin, and Fernando. It was completed in under two days, and I am extremely satisfied with the results. The inspection took a bit longer due to the unusual work schedules of my husband and me, but I am very happy with the outcome. If you are concerned about the cost, Jaguar offers a 0% financing option through Wells Fargo. I felt somewhat stressed due to the unexpected expense, but my payments are quite manageable!

I've called Rey's a couple of times already and they never disappoint. One time I had an issue…read morewhich they couldn't pin point, but they told me to keep calling every time I noticed the sound and they would help me until they could find it. Well...it turns out it wasn't the unit. It was a plumbing issue and they still helped me pin point the issue - no charge. They texted me a you tube video so I could fix it. It's so hard to find companies you can trust, but Rey's has proven themselves. They are always giving back to the community as well. West Sac or surrounding area - just call Rey's first.

Hmmmm. They use expensive AC capacitors…read more I picked out Rey's Air because it has a 4.9 Yelp rating. You can't always judge Yelp's rating by its cover. Our AC went on the blink yesterday. It's less than ten years old and is used minimally. The unit's interior house fan and exterior AC fan remained working but the compressor failed to engage. The air was not being chilled. I'm old. 76. I know that capacitors commonly fail and I have had them replaced over the years. Rey' Air quoted $79 to take a look. What could go wrong. On the positive side Rey's Air arrived promptly the next day. On the negative side, after about a half hour of perusing, the tech said that he determined that I likely have a bad capacitor. He recommended replacing it, or even upgrading to a better capacitor unit (for $200 "more") When I asked what the 'regular' capacitor replacement would be, he said $285. I hesitated. I said that's a lot for a capacitor. (Home Depot sells them for as little as $10 to $20 for the part). He said everything is expensive or something to that effect. I said okay. Let's just get it done. I did not want to go through more torment with another AC outfit. I said let's just go with the "cheaper chicken". Then the tech began adding. He said okay. "So that's 285 plus 79 (the show up fee). That's $364! (for a $10 part). I think I said 'yikes'. That is an 'expensive capacitor'. After a couple of minutes the tech relented agreeing to "only charge me" $285 for the half hour of looking (and five minute replacing). Bottom line: Fair price for fair service is all we ask. I see some gouging here. I understand that there are times when changing a capacitor's price should go up. As when there are hazardous or miserable conditions including problematic accessibility, or with lengthy or repeated driving times. None of that applied. Short drive. Open and shady and cool work space. If Rey's were to have charged $180 or even $200 for the tech's 30 minutes attendance, that would have been fair and profitable. Two star rating is best I can do. .

Kao was fantastic! It was easy to schedule an appointment with him to inspect the issues we were…read morehaving with our AC system, and he was incredibly efficient throughout the entire process. He quickly diagnosed the problem and was able to return the very next day to make the repair. Our AC is back to working perfectly, and we couldn't be happier with the service we received. Kao was professional, knowledgeable, and reliable from start to finish. Thanks again, Kao! We highly recommend him to anyone looking for honest, quality HVAC service.

My AC was running but not cooling the house, so I called Climate Solutions. Kao was able to squeeze…read moreme in the same day, which I really appreciated. When he arrived, he put on shoe booties before entering... a small but thoughtful gesture that many contractors skip entirely. Kao quickly diagnosed the issue (a faulty capacitor) and replaced it on the spot. He was efficient, professional, and got the job done without any hassle. I'll definitely be using Climate Solutions again and highly recommend them...especially if you get Kao!

The workers were efficient and thorough in installing the new heating and ac unit, and cleaned up…read morewell! They were also friendly and considerate with helping us understand the new ac devices and making sure the airflow in each room were good. This experience was very valuable and improved the comfortability of our home. Highly recommend!

They came in with solid equipment and lower bid than the competition. When there were some minor…read moreproblems with the initial set up they showed up promptly and made a things right. The house is much cooler now and the electric bill is more manageable

Our AC is on its last legs an I was dreading the summer so we finally decided to get our AC…read moreserviced. I think it was a Friday night and I sent a quote request on Yelp and Roi reached out right away, offered a quote to take a look at it. Scheduled a visit to the following Monday. They sent Thomas out to take a look, he was very up front about the condition of the unit and advised that there was alot of issues, which we totally get. He was very thorough and took a lot of reference photos and explained what he was doing. We agreed to look at getting a new system and set up a meeting with Kyle for later the afternoon. Kyle was also amazing and went over the pricing and options, you never want to pay for a new AC unit but it's a necessity here so and they made sure we had a great deal. Installation will be later this week! I look forward to a frosty summer!

Fast service. Lots of upsell pressure. Work was completed per my instruction, but the quality was…read morenot up to par. Discussed with management and they came back to finish the job. Two years later, system still works great. Three stars due to the upsell pressure and poor first-pass quality. Grateful they came back and made it right. For what it's worth, the upsell comes with the territory. And, not every company will proceed with the necessary work without it. Atticman did.