I am giving 5 Star Performance, Service, Communication, Value Review based on my experience working…read morewith Carlos, Lorenzo, Manny, Jameson and Jermaine, who is the owner of this " At your Door Pool Service" company. We are new in owning a pool and hired a local pool service company in October 2025 here in Oakley. We are also new in the area so I rely heavily on Yelp and that is how I conduct business reviewing every details of people who used any company in the area. Yelp is super helpful but often times you will never know unless you work with them. I have a local Oakley pool company that started in October and not happy with their performance and service so after 3 months of test driving their performance, I let go of them and started with At Your Door Pool Service on the second week of January. I have been calling Carlos At your Door Pool Service company since October 2025. But because I would like to support a local Oakley pool company, I went ahead with that local Oakley company; however after 3 months, I was displeased with their performance and service. I called Carlos and asked more questions. Carlos always pick up my call and answer my questions. He is really patient, experience in responding to my detail questions. I should have hired this pool company first before supporting/hiring the Oakley pool local company. The first agenda prior to transitioning to this pool company is assessment of Lorenzo on the condition of our pool and I was able to meet Lorenzo and asked questions. You can asses his knowledge on pool as he answered all my questions. Lorenzo is very good at what he is doing. He also set the fountain timer for 15 minutes daily ensuring that water cycle is good. Then the following week on a Friday last week was a regular cleaning by Jameson. Although, I did not meet Jameson after the cleaning he sent a text message update. Then I bought a Polaris Robotic cleaning machine and put a deposit by mistake in text message link. Manny came over to explain details on how the cleaner works and explain the different functions of the machine. Manny also went over on the pairing the App to my phone. Although, in the beginning I was not sure if the Polaris is really for me to buy and not sure if the amount is worth since it is expensive. I decided to buy it and Manny delivered it at home. Manny open the box and showed me all features without using it inside the pool. Then after seeing it, I was not sure to buy it. So if you are not sure to buy don't open the box as per Jermain you can't return the Polaris Robotic machine once the box is open as they can't accept an open box and they will pay a penalty if it will be returned. So I told Jermain, the Polaris machine is not used, the box is open though. My recommendation for Polaris company is to have a demo machine free to their distributor like At Your Door Pool Service. Polaris return Policy sucks as I mentioned to Jermain. I will not deduct that 5 Star for this pool company as it has nothing to do with their Service. Looking forward to partnering with this team! Thank you At Your Door Pool Service! Kind regards, Cora

We were referred to Jermane and his team for two warranty repairs, a heater issue and when our spa…read morelight fixture burned out. They quickly ordered the parts and scheduled the service. The repair team came today and were such nice guys, quickly handling the light repair without having to lose a large amount of water for the drain/refill. I trust their team fully and would gladly hire them again.

I had a great experience with Blue Bahama Pool Service. Buddy was personable, professional, and…read moreclearly knows his business. He took the time to help me properly program my Pentair pool pump and explained everything in a way that was easy to understand. He also gave me several helpful recommendations on maintaining my pool, which I really appreciated. Rather than trying to sell me unnecessary services, he focused on educating me and making sure my equipment was operating correctly. It's refreshing to work with someone who is knowledgeable, honest, and willing to take the time to help. I highly recommend Blue Bahama Pool Service and wouldn't hesitate to call them again.

It's funny, I called Buddy by accident (while trying to contact a different pool Co. to complain…read moreabout their services)...As it turns out, it was the best "wrong" number I've ever called! I was having a some serious issues with the chlorine balance and the PH in my pool. Buddy came to the rescue and solved (fixed) all of the problems as if he was tending to his own pool. I was real surprised when he actually "jumped into the water" to remove some stuck debris and check a couple of cleaning pop ups!! Talk about over and above!....Buddy, you did a FABULOUS JOB!!! My pool AND spa now sparkles like diamonds....I think you should call yourself "The Pool Whisperer" LOL!! Thank You so much Buddy! Debi D.

Don is the owner and Jesus is one of their techs. Both are great at what they do.!…read more The front office person isn't good at their job.

Don is.very knowledgeable and committed to take the time and share his insight to have clarity of…read moremy project. He evaluated my property/pool of adding pool heat. I was well educated after going with different options, their challenges and pros and cons and his price was very reasonable based on the scope of work.

Service = impeccable Quality = excellent…read more Value = for the service and quality Will provides, he could charge more Will has been maintaining my pool and hot tub for more than 15 years, from routine weekly service to replacing lights, filter cleaning, summer or winter chemical balancing, Will can really do it all. There are 5 homes on our block with pools, Will maintains 4 of them. When my neighbors would ask who I use for my service, never hesitated to give them Will's name and number. If you're truly looking for a company that does A to Z service, look no further, Will is A & Z Service

I've had many pool services for my inground pool in past 17 years but for quality care, reliability…read moreand affordability, no one comes close to William @ A&Z pool service. my water is crystal clear, my filters are regularly thoroughly cleaned, and servicing of robotic vacuum, installing water pump and filter care as well as repairing foundation cracks are all impeccably cared for and serviced to full restoration & with complete satisfaction , .....you couldn't b more satisfied about the Appearance & care of your pool with anyone other than William @ A&Z Pool Service

Pool Guyz did well to make my pool go from green to blue. Great service and professionalism. They…read morethroughly explained what and how they are going to clean and how long does it take. Overall great work and very much satisfied.

The Pool Guyz have been helping us keep our pool clean and beautiful for over 12 years. They've…read moredone repairs for us, cleanings, vacuuming, and chemical maintenance. They are dependable, reliable, and extremely knowledgeable. Highly recommend them! The owners are fantastic people.

I was really impressed by Serious Leisure Pools by Griese Excavation's social media ads -- their…read morework looked amazing. Unfortunately, my actual experience was the complete opposite. After my first appointment was canceled due to rain, we rescheduled for Oct 20 at 12 PM and I even received a reminder text confirming the time. I waited patiently, but no one called, showed up, or followed up. Hours later, Brien finally called claiming it was supposed to be a "phone appointment," which completely contradicted their own confirmations. If this is how they treat potential clients before a job even starts, imagine what happens once money is involved. Poor communication, zero accountability, and very unprofessional. Proceed with caution.

Finding a pool contractor can be the most challenging task to do as a homeowner. I had several pool…read morecontractors come out to my home for quotes, and Brian was the only contractor from Serious Leisure Pools who listened to my needs and provided me with ideas I never thought of, Sonia drew up the actual ideas onto a three dimensional YouTube video of my potential Backyard. I say all this to say that none of the other contractors were willing to listen to my needs or draw anything up, based on my ideas. In fact, all of the other contractors came back with only price quotes which were more than Serious Leisure Pools, and told me that I would need to"draw up "the actual shape of my pool when they start digging. We chose Brian and Sonia from Serious Leisure Pools based on the fact that they have been in business for over 70 years, their ability to relate to my needs, the fact that they are local in the East Contra Costa County area and they were personable. Also, they were always willing and able to make changes at my request, at every step of the way during construction. I was always informed of every step of the construction from demolition of my existing backyard all the way to the very last day of construction. Also, it was important to me that I did not have to pay for services rendered at each phase of construction until the job was complete to my satisfaction. More importantly, the entire project was completed on time as promised. To say that we are, extremely happy with the service and product provided by Serious Leisure Pools is an understatement. If you are thinking about hiring a pool contractor, I would highly recommend Brian and Sonia from Serious Leisure Pools.

What can I say about this Frank's pool service that has not already been said? After firing two…read morepool companies for their minute job brushing and constantly getting algae in our pool. I asked my neighbor who serviced her pool and she referred me to Frank. Frank cared for our pool for the first few months because he wanted to take of it personally. Our pool's PH levels were way off and he wanted to ensure he did the job himself. He recommended we drain a portion of the water and refill with fresh one, which we did. He also does a thorough brushing of our pool/hot tub, not a minute job like we previously had. Frank got the PH levels back to sparkling beautiful and no more algae! He also fixed the light in our pool, after 5 years of not working. We used it at night and it shines so bright! Frank is very responsive and knowledgeable in his field. He is always available to answer any questions or concerns. All of his employees are always very professional and courteous. I highly recommend "Your Family Pool Service"--they go above and beyond!!! Thank you Frank for making our pool beautiful again :)

We have been working with Frank for over 8 years. We are extremely happy with the work he does and…read morehow knowledgeable he is in solving any issue that arises in the care and workings of a pool. He responds quickly to every request for help! I highly recommend Frank for the maintenance and care of your pool.

Landon Pool and Spa is now my 'go to' for any pool or spa issue…read more Bryan is a total professional. He listened to my issues, answered all of my questions and gave me solid advice. I had some follow-up questions after our appointment and he was prompt with his responses. His prices are very resonable. And, he's a really nice guy.

Bryan was amazing to deal with. He fixed our retrofit light housing that came loose, replaced our…read morepool panel, and installed a new handrail at our pool as well. Work was done efficiently with high attention to detail and with fair pricing. Forget the rest, Bryan will earn your repeat business as we've discovered for ourselves. Highly recommended!