Great service done to my truck today, it's a pleasure doing…read morebusiness with you. wv connect logistics

First time here today at the Throttle Co., and I was BLOWN away. This is by far the BEST Royal…read moreEnfield dealer I've ever been to. I dropped my Himalayan 411 off for service, and they let me borrow a new Himalayan 452. The new bike is fabulous ... I might not wanna give it back ... lol Merch galore ... bikes everywhere ... vintage and new, multiple brands including the BRAND NEW BSA!!!!! Staff was outstanding !!! Big Cheers!!!

Best shop around! The owner ensured us that the engine work on our semi would be done within 2…read moredays, when nearby shops told us 10 days! Not only did Andy get us back on the road as promised his rates were best around. We will be back, and telling our group of friends! Thank you!!!!

Bree McDaniel and Mike Thompson are the most honest service advisor and technician at this foreign…read moremotorcycle repair shop. My husband dropped his 2010 BMW motorcycle there to have the cruise control looked at because he could not get it to work. They kept the bike and checked it and found out that there were no faults or problems with the operation instead, it was absolutely user error. They did not charge him for this service. My husband will continue to go to this establishment and I recommend that you do also.

Great staff and service department. The only place I will shop and purchase from…read more Dave has always done me good

I bought a 2000 Harley road king off of integrity 4 yrs ago and have had NO problems with my bike…read more I'm going to buy another bike from them soon. Great people to deal with. I give them a 5 star.

As others have mentioned, make sure you look over any bike closely before you purchase. I bought a…read morebike last fall, with a listed 55-point inspection, that didn't identify that the air filter was completely clogged with rust and junk. In the months since, on a bike that reported only 4100 miles on it, I've discovered pitted forks, and an oil pump problem. In the end, this bike appears to have been neglected and not maintained for a few years before I got it...like it sat in a barn for a long time. If you don't buy the warranty, you're out of luck. The people are friendly and easy to deal with, but I wouldn't trust the listing descriptions, nor the conditions of the bikes they sell. Misleading company name.

Decent selection, Sales staff is nice but there prices are a bit higher than competing dealers…read more Ended up saving 400 bucks on the same unit on 2 different bikes by going somewhere else. Its ashame cause id like to support a smaller dealer but the prices cant justify it. The parts counter is staff is quick and helpful. I haven't used them for service.

Depends on who's working. Usually walk into this place, get stuff done and leave. Recently its been…read morea different guy at the service desk and he's simply the reason I will be finding a different place to work on my bike. I must say tho, when they DO work on your bike, they do an amazing job for a fair price. Good luck getting in there tho. Appointment only.

I contacted the service department about a recall for a Honda motorcycle. I talked to Adam, who was…read moreextremely helpful and efficient. He ordered the part and contacted me when it arrived. The communication and service were excellent. Adam remembered who I was and the service by my name only. Incredible memory. Great service manager. I have been to other dealers and another ASK location, but this location will be my choice from now on. I had a brief interaction with a salesperson and talked about motorcycles. He was extremely knowledgeable and personable. When I'm in the market for a new bike, this will be the guy I buy it from. Congratulations on great service and a friendly, efficient staff. Bob W

For the record, this review is specifically about the Ask Powersports-Columbus location. This…read morefeedback comes after a direct, difficult discussion with the owner/manager of this family business to ensure there is no confusion regarding which location provided this experience. I recently had an incredibly disappointing experience that started with the service department and ended with a complete lack of leadership. When I expressed my frustration, the manager's response was effectively, "service is bad everywhere." There was no apology or "how can I help?" Instead, I was given excuses about how difficult it is to find personable technicians and why I should essentially accept a subpar experience. It's clear management is more focused on preserving "margins" than providing professional service. If good service is hard to find, I'd still rather take my business to someone who actually tries. Being content with providing a horrible customer experience is a choice, and it's one this business has made. Recommendation: Save yourself the headache and go to Pony Powersports instead. They seem to understand that protecting the bottom line shouldn't come at the expense of the person standing in front of them.