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Blue Spruce Tree Care

5.0 (2 reviews)
Open • Open 24 hours

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Services - Blue Spruce Tree Care

Tree pruning or trimming

Tree stump removal

Tree removal

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2 months ago

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Homer Tree Care

Homer Tree Care

(44 reviews)

Amazing response after August's derecho in New Lenox. Our prize 45+ year old massive linden tree…read morewas twisted by the wind and the trunk was split in half. At risk of falling on the house in the next storm, and unable to be climbed due to the precarious nature of the damage, Homer Tree showed up with 4 trucks and a master crew who used a crane and bucket truck to safely saw through the trunk and lift the entire canopy out in two enormous sections, which went right into the chipper. They cut out the rest of the trunk, ground down the stump and the last guy on site used a rake to pick up every last stick and leaf. 45 minutes of extraordinary professionalism. These guys know their stuff. We were extremely sad to lose our amazing, beloved tree but glad we didn't have to worry about or home or property being damaged by inexpert removal. And we were very pleased with the pricing and response time, especially after a disastrous weather event. We heard some outrageous price-gouging quotes. Good to know the local guys are there for the community.

Signed a contract with Homer Tree Care on June 10th for both tree injection and pruning. The…read moreinjection was completed in July, but the pruning was never completed. I completely understand that weather and storms can cause delays, especially with the number of storms we've had recently. However, the bigger issue has been the lack of communication. I never received any updates and had to repeatedly reach out myself for information. The office staff has been difficult to deal with and often comes across as dismissive. When I called today for an update, I was told the pruning was being looked at to be scheduled in October. I questioned the timing and decided to cancel. The tree has already started to shed since fall is around the corner. I want to be fair because I understand that weather related emergencies can and should take priority. My frustration is that there has been zero proactive communication throughout this process. These services aren't inexpensive, and as a customer, I shouldn't have to repeatedly call just to find out what is happening with a service I contracted and paid for months ago. Kayli was amazing and was very apologetic and helpful when I was able to communicate with her via email. Unfortunately, the office staff who answers the main line really tarnishes the overall experience with the company.

Blue Spruce Tree Care - treeservices - Updated October 2026

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