A very friendly place. The staff is conscientious and knowledgeable. All of my physical concerns…read morewere addressed and worked on. The facility, though, is pretty small and space for some exercises can be a problem. But everyone cooperates and works it out. I definitely benefited from my time there.

I am beyond thrilled to have found this hidden gem of a Physical Therapy office so close to home!…read more Over the past several decades I have gone to a handful of chain/corporate owned Physical Therapy offices which I never quite felt confident going to because I would initially be seen by a Physical Therapist & then be passed on to a PT Aide that didn't really have any formal training other than hands on in the clinic. I would be shown the exercise and then left to do it on my own while they were off helping other clients in between. I had no idea if I was doing the exercises properly. So when a friend suggested that I give North Valley PT a try - I decided to do just that. I am so happy that I took a chance because everyone at the clinic are very experienced, knowledgeable, kind, patient and helpful! They only have Physical Therapists and Physical Therapy Assistants working with the clients. They are hands on and it's very personalized care. I love that the office is small - yet they have all the equipment needed to provide quality care and teach the exercises needed for everyone. Jenny who works at the front desk was so helpful and friendly when I first came in. She took the time to answer my questions and made sure that my insurance was accepted there. Aiden also works the front desk and he is equally as nice! Carla & Julia are amazing! Carla is the owner and makes you feel welcome right from the start. I've been working with Julia and she is very patient with me and wants to make sure I do well with my exercise program. I highly recommend anyone in need of PT services to give them a try.

Highly recommend. From a practical point..the office is easily accessible from various parts of the…read morecity, and has free parking. More importantly, the therapists are highly knowledgeable, personable, and empathetic. I cannot imagine a better place to go for Occupational Therapy (OT).

This clinic was impossible to work with! We tried for weeks to try to get them to confirm that they…read morewould use our insurance. And it took another month to get an appointment for the initial assessment for my son. Then once the assessment was done it took another month to get an appointment to start to receive speech! when you arrive there there's no front office or or reception or anyone to speak to. When you arrive at their offices, there's no one there to receive you. You just have to walk into room and a speech therapist who happens to be walking by will let another speech Therapist know you're available. and schedulers work from home or remotely so it's impossible to get in touch with them through a regular phone line and texting them is a big joke as well. I honestly don't know what's going on there. I assume that maybe they were going out of business and everything was falling apart. I couldn't tolerate working like this with my son speech therapy at stake so after six months of playing phone tag and texting we finally gave up and found another therapist.

I injured my hip and was in severe pain. I enjoy being active and became very limited in my range…read moreof motion. I had had physical therapy for other issues at another office in Reseda at a different company. I have to say that Physical Therapy Specialists are head and shoulders above them in every way. Fei was attentive, knowledgeable, and personable. She listened, and asked pertinent questions in order to tailor my therapy regimen. I highly recommend PTS and their professional staff.

I've been with PTS for 2 months now for my knee Physical Therapy and they are so great! Kind,…read morehelpful, knowledgeable and are all there to bring you back to your best self. I feel like I am in such good hands and cared for and it starts with Lupe at the front desk. She's always helpful, answers and returns all phone calls quickly, and makes appt setting and checking in and out an easy and enjoyable process. The therapists and assistants in the back really shine, and make the discomfort of physical therapy something weirdly to look forward to. They push you in the best way, encouraging you to do good so you WANT to work hard for them and make them proud. Giving you exercises you can do at home and in office, plus they offer bikes and light machinery to help your process. If you want to feel brand new with the sweetest PT ever, Andivi is the one!!! That girl good! Every week I'm better and better and it's because of her and her encouragement. LOGISTICS: Parking is in abundance. It is paid, which you can pay on your way out (cards only) or in the lobby. $3 for an hour. You enter the parking area off of San Jose across from the school Again, thank you to everyone at PTS for helping me get back to being 100%!!

My primary care had sent me a referal for home health care services and I just did a geo alert of…read morelocal agencies and blue sky came up. My nurse was such a nice lady and help with my wound, until I no longer had to do dressing changes on it any longer. My primary was also extremely impressed. Thanks again Chris.

They have really helped my mother. Great care from a very friendly and professional staff.read more

The quality of the Care amazing and the quality of the cleaning center is amazingly constantly…read moreclean everything sterilized all day long the food is good. I ever get hurt again. I will come back here.

My brother was in this facility I do not recommend going here. They do not speak English. And when…read morethey do speak to you, they have to use their translator on their phone and you can't communicate back to them because you don't know what language they're speaking. They are very neglectful. There was no emergency button for my brother to contact any staff member or no communication between nursing staff and patient. If there was it was very little. He also had a broken bed. The temperature in the room was very cold and very uncomfortable. and the meals were very inadequate. he came in with medication and they never even offered to give him his medication or administered. He also had burn wounds never attempted to treat them as he was supposed to have them treated every day.. and definitely no physical therapy like he was assigned to be having.

Horrible experience with home nurse and office. I left the hospital with my appendix removed due…read moreto stage 2 manuscus cancer, a catheter and a colostomy bag. I ran out of Colostomy Bags shortly after coming home from hospital and the home nurse said she couldn't supply them it was not part of her job. I called and spoke to the office and they were no help either. The Nurse Option One supplied to come to my house told me she smoked weed and used Methadone after I questioned the heavy smell of weed. It was a very scary experience. I would not recommend anyone from that company for any type of quality healthcare service.

I highly recommend Option One Home Care. Every person whom I came in contact with from the initial…read moreset up to billing to the actual nurses and PT were top notch. Eliza and Jiju in the office were extremely helpful and were terrific with following up with me letting me know services had been approved and that the insurance had paid. Dan the physical therapist was very knowledgeable and made a big difference in my recovery. Uma was terrific too. The entire staff including office, billing, PT, and nurses were all excellent!

Most of the Staffs are friendly which helps coming to a therapy. I felt the therapists are caring,…read moreknowledgeable, approachable. Friendly as well. One of the Pat asst/aide always have the biggest smile.... maede. It does make a HUGE difference when you feel welcome. One thing to add, ai know front desk reps gets busy but can smile more & when greeting patients to actually look up not just say welcome but looking down. That's how employees greet at retail stores. Again, patients want to feel genuinely welcomed. Other than that, keep it up! Congrats you guys are moving to a bigger location, good area.

My 11-year-old son underwent double hip surgery in February and was referred to this facility by…read morehis surgeon for physical therapy. Throughout his treatment, we followed the clinic's policies exactly as they were explained to us. At our first appointment, we were informed that my son would attend therapy sessions independently while a parent or guardian remained in the waiting room. We were also told that an adult over the age of 18 would need to be present during evaluation appointments. My husband typically brought our son to his therapy sessions and waited in the lobby while our son completed treatment, and we never had any issues. Recently, the clinic moved to a new location. During our first visit at the new facility, my son had a scheduled evaluation appointment. My husband was unavailable that day, so I brought my son along with my two younger children, including my infant in a stroller. Because it was an evaluation appointment, I understood that I needed to accompany my son to the treatment area. When my son's name was called, I followed him to the back with my younger children. A staff member at the front desk immediately told me that I could not bring my children back there. I explained that my children were very young and that I could not leave them unattended in the waiting room. As I continued toward the treatment area, she repeated that I should not bring them and stated, "Next time, don't bring them." I approached her to clarify what she meant because I thought I may have misunderstood. She again stated that I should not bring my children to future appointments. I explained that I rarely attend these appointments because I am home caring for my younger children, that my husband normally brings our son, and that I was only present because this was an evaluation appointment requiring an adult to accompany him. I also explained that I had no one available to watch my children and could not leave an infant and young child alone in the waiting room. After the appointment, I spoke with another front desk employee regarding the interaction. Instead of addressing my concern, I was told that the reason the staff member said not to bring my children was because they could not directly tell me to hire a babysitter. I found this response extremely unprofessional and insensitive. Not every family has access to childcare, and suggesting that parents simply find a babysitter is not a reasonable solution. If this facility has a policy prohibiting children from accompanying a parent during evaluation appointments, that policy should be clearly communicated before appointments are scheduled. Families should be informed in advance so they can make other arrangements or seek care elsewhere if necessary. My concern is not about having rules or policies. It is about how the situation was handled. The interaction lacked professionalism, understanding, and basic courtesy toward a parent who was simply trying to comply with the clinic's requirements while caring for young children. Parents considering this facility should ask about its policies regarding children before scheduling appointments.

Love coming here staff is so friendly and place is so tucked away and quiet, the way therapy and…read morelife should be. Kory, Rob, Stacey all staff make you feel comfortable and then some. Not crowded ever which is another huge plus, especially during covid (which looks like what, another 10-20 years to go?) A+ therapy and service, my go-to place for my decaying spine and skeleton.

Terrible, terrible, terrible. Nearly two years after…read morefinishing therapy at ATI in Porter Ranch, I am receiving monthly bills for more than $3,600. I personally paid each time I went for treatment. My balance should be zero. The owner of this local Porter Ranch business sold out to a national corporation. Apparently that means nobody in the local office will return my calls. Choose Vargo on Tampa & Rinaldi for your therapy. It's not worth the headache to deal with ATI when they keep incorrect records of billing & payments. The local office wants no part of local customer problems.