Went here again this week and was helped by another very nice, young guy who assisted w/ carrying a…read morevery large DIY package containing a mirror. I just wanted a quote because the post office bowled me over with what they were going to do me in with when it came to their oversize Parcel Post package surcharge (just under $70 total w/ delivery confirmation and $100 insurance vs. $15 for the standard P.Post package/weight charge). UPS charges would have run about $60. I put sending the mirror out on hold, but did not realize I didn't have to waste my time packing that irregular sucker myself (and what a PIA it was). Per the nice UPS Store guy, If you buy the packing box/materials from, and ship with, them, they will pack it for you. I'd always thought the actual packing was an extra charge and avoided going that far before. Good to know! Oh, and per my BF, the UPS shipping place in Pontiac has a real cranky older woman who hassles him everytime he ships out an Ebay package. I advised him, as I would advise you, to make the trip to this store in Waterford to minimize any and all aggravations.

I can't enough good things about this location. All the guys are nice and acknowledge you right…read morewhen you walk in door. Ben help my husband and I get paperwork notorized today, he was great. Extremely nice and pleasant. I love this store!

I came here for Fingerprinting. Who knew? I needed for a new employer…read more I got there a few minutes early and it was no problem. Fast, clean and efficient (no messy ink) I'm now in the system

I highly recommend this place for shipping needs. The people who work here are friendly and…read moreefficient. They work with me to get my packages shipped in a timely and cost efficient manner. I've had them box things up for me, and the feedback I got from the recipients indicated that everything was well packed and arrived without damage. I will continue to use this company for my shipping needs.

I went here bc it's close to my house. I have to say the guy who helped me actually was very…read morehelpful, because my box have to sent to international, so the delivery fee was very high! But this guy has tried couple different ways to see if my price could went down some , he even cut my paper box to smaller.( we thought my price might went down a little bit if the charge is by size) Eventually my price still not changed, I had paid 154$ for my delivery fee. I showed them a 3$ coupon to see if I could use it, they told me the coupon is not for their store , it's for UPS store. But the good thing is they still GAVE me 3$ cash back! It was SO sweet of then to do that!!

Jackasses were trying to charge me $3 for prepaid UPS package. No wonder the place is deserted…read more Rest assured, I won't be coming back there anytime soon

I had a package to ship. The service was very prompt and efficient. I was in and out in just a…read morefew minutes. The store appeared well organized.

I spoke with an employee on Wednesday 4/7 about a package that was being held and explained that I…read morewouldn't be back into town until Monday and asked if it could be held until close of business Tuesday 4/13, I was told yes... Call today to schedule pick up as it is 4/13 only to find out that they sent it back on Saturday and I am out of luck!!!

Hi there! I just wanted to say, that I am 48, I grew up in West Bloomfield and just recently moved…read moreto Goodrich. The only thing I miss about that city is YOUR STORE! I don't even mail things regularly. But when I did, not only are you the one stop shop for all your shipping needs and more, but your customer service is always a 100%. I knew I loved your store, but didn't really know how much I would miss it. My usps is actually very pleasant and small here, but I couldn't just buy my simple brown large envelopes there. I did what I would do at goin postal! I just brought my documents and shipping label, normally with you, I'd hand you guys my documents, buy an envelope with you, and you guys would take care of the rest including tape my label on. Lol, So long story short. I miss goin postal. Thank you for all of your years of service in West Bloomfield. You deserve MVP of business in West Bloomfield.

Love coming to going postal !! Great service friendly people !…read more Always wonderful and fast .

I placed an online order for business cards yesterday evening but I was not confident that I had…read moreplaced my design elements in the right place, because it was hard to tell on the computer screen exactly where the edges were... Shortly after placing my order, Michelle called me and said that she had adjusted my images for better fit. How thoughtful was THAT?!?! I picked up my business cards this morning (even though they were ready last night) and they turned out GREAT! I really appreciate the extra attention and customer service. I felt like they treated my order as important as it was to me.

I would HIGHLY recommend that you NOT use this place to mail out your packages. I would even…read morerecommend you not use FedEx at all. I took a package with an unpasted label to this location to mail out. I wanted to paste my label on the box but they insisted on doing it themselves so I trusted them. Instead of making it to its destination, a DIFFERENT item was mailed out with MY label and my original package was "lost" (I don't even think they looked for it). I tried to file a claim but on a technicality my claim was denied w/ no appeal so now I'm out my package and hundreds of dollars. This was a VERY expensive and frustrating experience. If I could rate this place in the negative I would.

Since they are not partners with FedEx or UPS, they can offer both and the Post Office. They showed…read moreme my best option. Both Jason and Ryan are professionals and personable.

The hours posted start at 10am. I have waited for over 30 minutes for the store to open. Multiple…read morepeople came and left during the time that we were waiting. This isn't the first time this has happened. This is extremely unprofessional. @packandshipplus either change your hours or hire someone reliable!

The store was open on Sundays, which is valuable. The manager who is working there understood…read morecompletely what we needed and took care of things in a very pleasant business like Manor you would go back to this particular story, even though it's a little bit out of the way of our regular UPS uses.

We have used this store for shipping and Amazon returns consistently. They are friendly and very…read morehelpful. Last week I needed to ship a large package to family - and needed it packed. I took it in Tuesday morning and my in-laws were opening it and setting it up on Saturday, as promised! We will continue to use this location.

Meghan was SO HELPFUL, patience, and knowledgeable! She was also very persistent in spite of a…read morecoworker balling be out in a lound shouting repetitive yell so the surrounding people could easily Hear!! However Meghan continued to help persistently continued to solve my problem. And, she did it, saving me a lot of money!!! Thank you Dear Meghan!!! You are an angel!!!

Do not come here, horrible customer service and no employee wants to be there. Steve worked with us…read moreto do TSA pre check and was very impatient and let us know he was supposed to be on his lunch -"and made it feel like and inconvenience. Then when checking out Bob was so rude and had no desire to help any of the customers. I waited in line for 10 mins to the point other customers were asking if there were more workers to help as we all were waiting for help. I ended up walking out and not even buying what I needed, due to the service of this place. Disappointed