Internet goes out everyday. Can never get a technician out to resolve the issue. When you pay…read more$120.00 month you expect to be able to use it. Would never recommend them for Internet service.

Difficult to get the service, promised better price and faster internet. Worse than our previous…read moreprovider and slower at an equivalent price. Glitchy. Interesting conversation with customer service when my service was down, I was told I could pay $19 a month more for guaranteed services. I Interpret that as we could give you better more reliable service but don't unless you ask for good service and pay more! Bad decision on my part. Also referred a friend (before I knew how bad the service was) and was promised a referral fee as an incentive- NEVER GOT IT as even though I followed their instructions, they then said I didn't do it correctly- bait and switch got me once! No more referrals!

Absolutely horrible. Bill went up triple and there's a hardware issue that the repair guy the send…read moresays "always breaks" and when it ALWAYS breaks, they try to charge it a service fee. Stay away. Stay far far away.

Worst ever!!! The internet and TV is always down. today it has been down for 6 hours so far and…read moreis expected to be down several more hours. Their customer service is useless.... if you can get a live person. We went with them to save money , they talked a good talk when they are trying to sell you the service but it is totally not worth it. We are going back to Comcast. it may cost a little more but we never had all this service interruption. Stay away from this company.

Laura Was very helpful my retail center agent was absolutely awesome so so helpful not just…read moreknowledgeable but very, very friendly. This is why I'm giving a five star review.!!!

Do not be fooled by Astound's "$45 a month!" advertisements. I've been a customer for almost 4…read moreyears and I'm rewarded for my business and never-late payments by a steadily increasing monthly rates. I now pay $169 a month. I'm in a studio apartment and I'm the only user. And calling Astound to get a better rate was met with a "sorry, not sorry" attitude. Terrible, terrible robbers.

It is compelling that I take this initiative to insure that Service Electric Cable TV Customer…read moreService Rep known only to me as "Marilyn" gets well-deserved praise. I was randomly connected to her by phone call to her workplace at Service Electric Campbell Drive location in Wilkes-Barre, yesterday. She has a pleasant talking voice. My informed decision to switch from Frontier to Service Electric (SECTV) is thanks to Marilyn's knowledgeable communication skills. She offered me full explanations of download speeds ranging from 50 Mbps to 2,000 Mbps. This employee deserves to be recognized not only by me, but by her Supervisor at Service Electric, for the friendly-service she provides customers. SHE CARES!

I finally got rid of service Electric! I'm with Xfinity Internet now and I'm getting way faster…read moreInternet for cheap. I didn't realize that service Electric was given me 245mb per second that's shit Internet and I'm with Xfinity I'm getting 1000mb per second and it's way faster!!!! Service Electric sucks really bad I'm glad I got rid of them thank God my PS5 and Xbox series X is running much faster and downloading games faster too. Thank God for Xfinity Internet. It's much better and faster too. I'll never go back to service Electric they suck ass. I'm glad I made the switch to Xfinity thank God!!!!

I'm not sure why I pay as much as I do for service that works 50 to 60 percent of the time. No…read moreprogram or movie is complete without a frequent 'revolving 3-dot symbol' on the screen while everything freezes. Was software testing even done on this system? Quality: not yet. Value: negligible until proven worthy of cost. I'm wishing I could return to Adams Cable...Time to look elsewhere, I suppose.

I've been a BRC customer since the late 70's. For years they kept telling me their service in the…read moreDanielsville will be improved. I just took me 12 minutes to load Google news. just got off the phone with T-Mobile and my gateway will be here tomorrow, Goodbye BRC.

I wasn't sure if my TV was able to be fixed or not and with the current sales I wanted to make a…read moredecision quickly. I called around to several places, but The Good Guys were the only one to provide me with FREE feedback. If the time comes that I need to have anything repaired, I will contact them first!

Really knew their stuff. No nonsense and very friendly. We had a tv that sat here unused for a…read moreyear. We finally called Carl and we had that puppy back up and BETTER than new within 10 days- and included ordering the part.

After updating payment information into their website, the autopay feature somehow disconnected and…read morethe updated card info was not showing on the customer service information screen even though the website showed the correct card info. I asked to speak to a supervisor and was told I would get a call back within 24 hours with no response. This happened multiple times and then was billed late fees and reconnect charges. After finally speaking to a supervisor for over an hour, the additional fees were credited to the account and I was transferred to customer loyalty which would not issue an further credits. As such, I cancelled the service. Now switching to streaming for a much better value.

Find another service. Directv Sucks. they cannot get me. a CBS station, going on 2 years. Customer…read moreService is a joke. they act superior, condescending and arrogant.

I wanted to cancel my internet service. The bill I received was in my name but they told me the…read moreaccount was in another name and therefore nothing could be done until I produced a death certificate which I had already done months before. Now, due to someone's error I had to go back and do it a second time.

I really don't understand how this company is still in service . but I am about to get an attorney…read moreand sue there asses !! they have caused me so much stress that I had a mini stroke .. I work from home and my service goes out everyday sometimes for more than an hour than trying to get anyone to help you if fucking ridiculous.. if anyone else is interested in a class action law suit let me know !! Because enough is enough having to call them 3 times in one day for is insane !!! zero stars

Very unprofessional over priced. Giving my Mom's son a hard…read moretime canceling her service. I'm an agent on POA. Now they want copy. Yeah right, a damn cable company. Mom could barely speak on phone trying to cancel. Put on hold forever. She isn't in hospital since 511/26. Very inconsiderate customer serv.Is in hospital.

I would give them less than 1 star if I could. I am so happy I moved away from the overpriced…read moremonopoly they have on internet in Monroe county. The prices are high, quality is okay I guess if you consider good quality internet to mean you pay a lot for speeds they never meet. To top off this long history of them ripping me off I canceled my service and had to pay for two months extra because they lost all info on me calling to cancel my service. They left my internet running in a house I sold with no modem and no data flow that I canceled and charged me any way. This business is a disgrace and I hope someone comes in and undercuts you and puts you out of business.

We changed home security system from Montronic to Bay Alarm…read more Bay Alarm has better pricing and offers more value for your dollar. What sold us was the availability of a live person to answer your calls or help 24/7 and the ability to set and monitor your system from your smart phone. David Corder our salesperson was very knowledgeable and professional. We are certainly going to recruit our family, friends and neighbors to Bay Alarm. Great price, value and customer service.