Helene Brenner is an amazing and highly skilled therapist. She combines tremendous warmth and…read moreempathy with a fund of knowledge and wisdom gained from decades of experience helping people heal their emotional and relationship issues. I feel confident knowing anyone I recommend to her is in perfect hands. I give her my highest endorsement.

Helene Brenner's the best therapist I ever had. I came to her about three months ago feeling…read moredepressed about my life. She's helped me with EVERYTHING -- my work, my husband, my kids. Helene's extremely warm and friendly and down-to-earth (not like some other psychologists I've met), but she knows her stuff. She just seems to know exactly what to ask to help me figure out what I need and want to do. I honestly don't know she does that. I feel like I understand myself, and listen to myself instead of everybody else and stand up for myself much better than I used to, though I'm still working on it. I'd recommend her to anybody. (In fact I've already recommended her to two of my friends.)

I have worked for BHP for close to 10 years and this is an excellent place to work. The passion…read morethat my colleagues have for treating their clients with respect, dignity, and compassion makes this a place I can call home. In a highly regulated world where clinicians have to follow so many protocols for State and Federal requirements BHP strives to meet these standards while not losing the reason we all come to work every day...to provide excellent care because we value what we do and who we care for! Outside of the excellent clinical staff we have dedicated leadership and administrative support teams who work passionately every day to serve this same common goal!

Where should I begin…read more I had heard about Kema Health Services because they had a small ad on the back our our church bulletin. (Mistake number one. This is the third business that I have used because of a religious affiliation. Shame on me....but heed my warning, these businesses seem even LESS ethical.) I wanted an appointment with them to discuss genetic testing to determine what meds would work best with my metabolism. I think they must be PART TIME, because no one ever gets back to you and they outsource their answering service to INDIA. India? For a small provider in Frederick, MD. You can't even pay an American to answer your phones? I was looking for an appt. with their main provider, Josyane Kengni. Instead, I was given a person named Sandrine, who is not even listed as a provider on their website. After playing phone tag, I finally got an appt. I show up, there was no receptionist, but there was a elderly couple in the teeny waiting room. They were early for their appt, but had been sitting there for half an hour. I asked if anyone had come out from the back rooms to greet them, and they said no. I waited 10 minutes and walked to the back, and knocked on some doors. Nothing. Finally, someone walked out carrying their lunch and chomping loudly and asked if she could help us. We said we had appointments and no one has come out. I finally get in to see Sandrine, and the first thing she does is ask me the EXACT QUESTIONS that I had spent the previous day filling out online for them (and received a confirmation that I had done so). I literally had to tell her ALL my medical history so she could type it in again. This took up half my appt. The other half was her talking about her kids. It was truly unbelievable. Towards the end of the appt with her, I knew I was not going to have any further dealings with Kema, OTHER than getting the genetic test results. Then I'd take my findings elsewhere. My insurance requires prior authorization of genetic testing, so I provided the information, and Sandrine assured me she would be back to me the following week with an appt for the test. Crickets. I called the number, and reached India, but was not comfortable giving my details over the phone to this man I could barely understand. So I emailed. And I emailed again. No response and it's been 5 weeks since my appt. Now I have to start all over with another provider. Giant waste of time on this unprofessional group. But you can be assured that they wasted no time submitting for payment to my insurance company. Steer clear.

This is a very impressive health services, the providers are very professional, their medication…read moremanagement is top notch and they follow up with their patients. They accept new patients and book patients on time without a waiting list. Good Job Dr. Josyane Kengni God bless your services Amen.

Working with Phil has been incredibly beneficial and worthwhile. Phil has a benevolent approach to…read morehis therapy, making the person feel heard and hopeful. Phil is very open-minded and nonjudgmental, providing healthy and positive perspective on many situations. I have spoken to several people on the benefits of my sessions with Phil and recommend him to anyone searching for guidance on the complexities of life.

Every experience I've had with The Center For Mind Body Work has been great with Dawn one of the…read morecertified massage therapists working at the center. However, there has never been any reception staff available every time I visited their office building. How I was able to locate a massage therapist was through the mountains of paperwork they leave inside their office building. This visit to their office happened several years ago After I moved to Frederick. Excellent place!

I attend the IOP and have learned a lot about drug use that I never knew. The information that I…read morehave received has given me a totally different out look about my alcoholism and staying sober. John and Jessica are outstanding and make the time very educational. They are interested in each individual and their recovery. I would highly recommend the Crossroads to all that look for assistance to recover from any addiction.

From the owner: The Crossroads Center of Frederick specializes in substance abuse treatment. At Crossroads we treat…read morethe underlying issues causing the addiction, and strive to help each individual holistically. Crossroads provides assessments, DUI/DWI 12 hour and 26 week programs, Intensive Outpatient Therapy, Adolescent Intensive Outpatient Therapy, Individual Counseling, and Family Counseling.

Ms Christina is very engaging, patient, and funny She helped me reconcile with my fiancé when we…read morewere having communication problems. Christina helped me implement strategies to better communicate my feelings and better recognize stressors for my spouse. I would recommend her for Individual and couples counseling.

Speaking to Christina opened my eyes to issues I was having that I was not even aware of (or at…read moreleast ready to admit to). Speaking to her was the first step in my path to recovery and I am grateful for her direct, yet sensitive approach.

They're trying but they are not doing well I needed to get an evaluation and the person who I met…read morewith lied on it and caused me to have to get a separate evaluation.

Such an amazing non-profit resource for the local community and for those that are dealing with any…read moresort of difficult issue. If you, a friend, or loved one are dealing with a difficult issue and just need someone to talk to - I can't recommend this non-profit enough. They have a wealth of programs for the community and they even offer a 24/7 hotline service that allows you to seek support for a variety of different issues. Mental Health Association of Fredrick County is an organization that is created by the community and is for the community. They offer countless ways that you can become more involved in the organization - whether it be through volunteering, donations, or becoming a professional member. All encompassing. Non judgmental. Mental Health Association of Fredrick County is beyond what's up. Trust.

I found Rachel from Life Change Therapy Now after switching jobs and having my health insurance…read moreprovider changed. I was sad to leave my old therapist, but happy about this wonderful life change. We left on good terms with the office. A coworker, with the same health insurance provider, suggested I give LCTN a call and so I did! Rachel is no longer a part of this office. I liked her, however, but I can't blame her for moving on with her life from this elementary, disorganized, and unempathetic office. At first, I was very clear about my needs. As a daughter of refugee parents and as a first generation immigrant, my problems were very specific to this. I made this very clear in my intake interview and while they did their best to hear me, I can tell they did not understand that growing up as a first generation immigrant is not the same as having issues with immigration. I emphasized this several times. If you browse their Meet The Team page, it is very apparent why they are not educated about the difference in the difference, no matter how hard I emphasized that immigration was my issue. There is not much diversity in this team to help the needs of POC or those who are children of immigrants. I understand it may be due to location of this office, this may be my fault but it is still good to note if you are of minority background to avoid this place. I messaged this office to notify them of my illness (flu) with over 24hr notice from my appointment date and they refused to refund me the no-show cancellation. They said this is due to the fact this was my second time having a no-show (the first was due to my therapist switching hours and my appointment got changed around). I was disappointed by the lack of communication, understanding, and empathy for my being sick. If fact, their appointment reminder came AFTER I had cancelled my appointment. Absolutely unprofessional. BOTH this incident and the incident on not understanding the difference between having immigration concerns verses growing up in a refugee household were both handled by the same person--Zoe. So maybe other staff could be more helpful and empathetic, but I have not had that experience. Their emails that are sent to your inbox are full of very amateur and unsettling clip-art-esque images that have their worded updates in it. I do strongly wish they would spend time working on their client care than to draw up an email that is just so ugly and unappealing to read. In addition, their online portal is absolutely abysmal. It is not user friendly. As the coworker who had recommended me this office also needed to leave due to being underwhelmed with her service, she was then sent a satisfaction survey to complete. I did not because I upfront told them I was unhappy with my service. Therefore, please take any testimonial on their website with several grains of salt.

I was a patient at Life Change Therapy Now for several years until I moved. Lorena and her office…read morestaff were amazing and so helpful and supportive during a difficult time in my life. I have recommended them to my Maryland friends and family- several who are now clients at LCTN.

They lied about insurance coverage (being in network when reality was they were not) and told the…read moreAttorney Generals office one thing, showed a zero balance bill so they would close the case AND then filed a small claim medical debt case - against the patient AND his spouse to intimidate, harm, harass and bully. The spouse was NEVER a patient, co signer or financially responsible. The owner, "Sheila" says she doesn't want drama....but boy she brings it.

From the owner: We help you live your best life! Make an appointment today…read more Call us at 240-405-8084

They only have virtual appointments. They do not disclose this until after you have provided…read morepayment and personal information.

My father-in-law, a 40-year coast guard veteran, rose from sailor to Commander. Along the way, he…read morepicked up some wonderfully colorful expressions, many of which the family still uses today. Most are better saved for another day. But one, "Doctors are like plumbers, if one doesn't work out for you, you go to another," applies here. I used Lifespan Behavioral Health Services for more than seven years. I stayed with this practice because one thing was always clear: The patient came first. No more. Perhaps due to new ownership, money is paramount here now and patients, well they are just supposed to accept that or move on. Recently, I "missed" my first appointment. A telehealth appt., I mistakenly clicked on the wrong practitioner's link. Only 10-15 minutes later when I saw this, I fixed my mistake. But my practitioner (who was online) told me it was too late. I'd need to reschedule. Soon after I received a bill for more than $150 for the "missed" 15-minute appointment. (My first missed appointment in seven years!) I asked my practitioner about this (a nurse, not a psychologist) and she said I was late, and she had to move on to the next patient. No empathy, no second chances, the cash register came first. Moving on to another psychological practice isn't something you do lightly. You've bared your soul to people and getting someone else up to speed takes time. (As Richard Lewis wryly said about the necessary recap, "the crib alone takes six months.") But I'm doing it. Yes Pop, I'm choosing another plumber. Because to quote you again, "Ain't none of us getting out of this one alive," and I'd rather work with people who want to see me thrive; who care more about their patients than their bank accounts.