Dr. Michael Lerner is retired, but is a top notch Dr. who truly cared about his patients. I went to…read morehim for many years. The practice has gone waaay downhill since he left. They fail to realize that the patients are the customers who pay their salary. No compassion. Very frustrating!

Great physician. I truly miss him since I moved to Las Vegas. Can not find a better doctor.read more

Their billing is very aggressive. FREE annual wellness appointment usually results in an…read moreadditional charged visit. "Long Visit" charge is also being used so check your time. Recent changes in practice seems to put business/financial considerations first. We have been with Ballanger location a long time but as they change, we may have to change also.

I've been a patient with FPCA since 2002, but recent changes they've made in their billing have…read morepushed me to leave. After my routine annual physical (which is 100% covered by my insurance BC&BS) I was sent a bill for $210. I pulled the bill from their portal and there was no detail as to what the charge was for. I contacted FPCA via their portal and asked for a detailed bill which took a couple of tries. After reviewing the billing, I still couldn't understand why I had a bill for my annual physical which is 100% covered. So, I spoke with someone in FPCA billing, and I was told that since a regular prescription I take every day was refilled during my visit, this constituted as an additional visit. In all the years I have been going to them, I have never been billed for an extra visit for the doctor entering a prescription refill for me, and I wasn't told during the visit that I would be charged for two visits. I find this HIGHLY DECEPTIVE. I cannot recommend FPCA and I will be looking for another provider outside of FPCA.

I am finally attempting to integrate a CPAP into my life. It is a life change that requires…read morediscipline to reach a point that the body is responding well to the machine. Thus, being able to reach out and be taken care of by someone knowledgeable when you are anxious and don't have the answers is a HUGE life blessing!!! Kelsey was the person for me. She answered and listened patiently while I explained what my first 4 days adapting to the machine were like. Then she asked some enlightening questions and responded intelligently when asked. It was VERY obvious to me that she is HIGHLY knowledgeable about this subject matter. FCPA/Privia, if you decide to adopt direct CPAP services into your portfolio, you absolutely MUST make Kelsey your centerpiece. Knowledge shared is not as useful if there person sharing lacks social skills. Kelsey, has people skills in ABUNDANCE. She is warm, engaging, and takes time to explain her answers as opposed to the often short/curt responses one gets from a medical professional. I am blessed that Kelsey entered my life today and she will be my goto contact for questions concerning my life changes involving my CPAP. Again, FCPA/Privia, don't ever lose this person, she is a HUGE asset to your practice!!!

I send a form to be completed from the MVA by 01/31 on 01/08. I was assured by the staff that the…read moreform would be completed and sent by the office to the MVA. I just received a letter yesterday that my license will be suspended in less than two weeks, because they never received the form at MVA. The last two days I have called the office at 63 TJ drive and all they will say is the form is in review with the doctor. I am going to loose my license due the inefficiency at this office.

I'm very disappointed with how my visit was handled today, June 13th 2026. Earlier this month, I…read morecalled the office and was told that Saturday visits were walk‑in only from 8 AM to 12 PM. Based on that information, I canceled my June 11th appointment so I could come in on June 13th for two important referrals. When I arrived a little after 10 AM, I was told walk‑ins were no longer accepted after 10, something that was never mentioned on the phone and is not listed on the website. What made this even more frustrating is that other walk‑ins who arrived at the same time or after me were checked in without an issue. The mixed messages and inconsistent treatment were extremely disappointing, especially when this visit was important for my ongoing care. Clear communication matters, and patients rely on accurate information to make decisions about their health.

Waste of time waited two hours to get seen for them to tell me to go to the ER. after the ER, after…read moreI go to the hospital for a check up in their office, I have to wait 70 minutes for nobody to see me and they're probably gonna say that I can't have no pain medicine so there's no point of wasting time. Just keep on going to the ER.

Incompetent arrogant quack who also never wore a mask during Covid! She made multiple misdiagnoses…read moreand prescribed lots of outdated and unnecessary drugs. Staff are also clueless and rude if patient questions anything.

It has taken a really long time to find a good primary care physician in Frederick and I have to…read moresay doctor Usha is wonderful. She actually takes the time to learn about you, your health goals and your concerns. She doesn't rush through her appointments and she combines natural remedies with effective prescriptions and follows up with you. I visited her for my regular check up and to see if I could better manage my asthma and I have to say I am already so please with the outcomes. If you're looking for a great primary care physician I highly recommend her practice. Her nurses are excellent, and her bedside manner can't be beat :)

Outstanding care. Always great service, always on time and gentle. I I have been his patient for…read moreover3 years.

Dr Rohrer is very good. He gives you his honest opinion on what it is that you need. He does not…read morecharge you if he does not believe is going to work. He also tells you not to do the treatment if it is not needed. He takes the time to meet. He spends the necessary time to find the right solution to the problem, and make you feel very comfortable with what treatment is needed. I highly recommend Dr Rohrer. I am happy with my results. Thank you Dr. Grettell Delcid

Great GP. She listens and supports wonderfully. Thank you Dr. C.read more

Nothing Urgent about this place. I've been sitting in the lobby for over an hour and haven't been…read morecalled. Don't come here unless you have a day to kill.

went to the office for my annual physical. They did not do any bloodwork, nor did they submit the…read morepaperwork from my referrals that they were supposed to. Additionally, the doctor asked if there was anything else I would like to talk about. I mentioned that was having some trouble sleeping. And we talked briefly.(No more than 2-3 Minutes about that subject) The office charged me for a second visit for that brief conversation. And would not remove the charges, even when I objected. I cannot stress enough that you should avoid this doctors office. They are very clearly not interested in inpatient care, and simply interested in a profit. There are too many other doctors in this area for you to waste your time and money with a location like this

Kimberly Zarren is really nice, I'd recommend her as a doctor. Shu on the other hand is quite rude…read moreand very hard to understand what he's saying, definitely wouldn't recommend him.

Amerena himself is a great doctor, from the one time I got a chance to visit with him. His office…read moreis run like a shitshow, however. I picked a male doctor (by name) because I felt more comfortable talking about my problems with another guy. I made 3 other appointments after the first, and in every case, they baited and switched me with a woman. Whatever, in those other cases, it wasn't a hugely personal (READ: had to do with my genitals) issue. In my most recent visit, they didn't even give me a doctor. They gave me a nurse who interrupted me 3 times in the first 2 minutes while attempting to explain my (this time very personal, and very urgent) issue. The third interruption she actually interrupted me to ask me something I was answering in the sentence she interrupted. The whole time making either confused or disgusted faces while I tried to fight through her barrage of interruptions. If you do decide to use this doctor (and again, the doctor himself is good in my single experience out of 4 tries) make sure they know you're interested in seeing him and not one of his lackies. They lack, indeed.

I was a patient of Doctor Amerena for at least 8 years, and one of my visits I forgot to pay a $30…read moreco-pay. The Doctor/Practice discharge me from their care even after paying the $30.00 co-pay. They stated that I have not seen the doctor in a while and Doctor Amerena no longer wants to see you... What a horrible doctor, when I need him the most he turns me away.