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    Rohrer & Zarick MD

    4.5 (2 reviews)

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    6 years ago

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    Frederick Primary Care Associates

    Frederick Primary Care Associates

    (38 reviews)

    I've been a patient with FPCA since 2002, but recent changes they've made in their billing have…read morepushed me to leave. After my routine annual physical (which is 100% covered by my insurance BC&BS) I was sent a bill for $210. I pulled the bill from their portal and there was no detail as to what the charge was for. I contacted FPCA via their portal and asked for a detailed bill which took a couple of tries. After reviewing the billing, I still couldn't understand why I had a bill for my annual physical which is 100% covered. So, I spoke with someone in FPCA billing, and I was told that since a regular prescription I take every day was refilled during my visit, this constituted as an additional visit. In all the years I have been going to them, I have never been billed for an extra visit for the doctor entering a prescription refill for me, and I wasn't told during the visit that I would be charged for two visits. I find this HIGHLY DECEPTIVE. I cannot recommend FPCA and I will be looking for another provider outside of FPCA.

    I had an appointment with Dr. Nicole Baruch Myer, D.O. at Frederick Primary Care Associates on…read moreSeptember 12, 2025. I'm a 50-year-old male with a significant cancer history (skin, prostate, pheochromocytoma) and high risk factors. I clearly requested basic blood-based screening labs (e.g., CBC, CMP, PSA, etc.). In my experience, Dr. Myer repeatedly said she did not understand my request and suggested I see other specialists instead. I left without any labs ordered. When I reviewed the visit note the next day, it stated that they "do not screen for cancer via blood test." Given my history, that statement and the refusal to order even baseline labs were alarming. In my opinion, this reflected poor listening and substandard care. I left feeling unheard and will be seeking care elsewhere.

    Menocal Family Practice

    Menocal Family Practice

    (28 reviews)

    I go to the Hagerstown office. I have no issues with the Provider herself (Amy Evans-Kegley) but I…read morecan never ever ever get through to ANYONE when it's time for my refills. They don't respond when my pharmacy faxes them, they don't answer the phone when I call for a week straight at various times. They don't call back when you leave a number to call back. The entire reason I found this office in the first place was so I could get refills on my maintenance medication and that never happens without me having to call repeatedly for 2ish weeks and usually I am without my medications for over 2 weeks every single month. 0 stars, get some better staff. Answer your fucking phone. Refill prescriptions like a damn Dr.'s office is meant to.

    Dr Menocal is a good Doctor but his phone staff is terrible. I would give him 5 stars but his phone…read morestaff get a 2 star rating. No matter if you call early or late, it goes to an answering machine. The voice prompt says you can go to website to make an appt but they do not tell you the web address. Or you can be on hold forever and nobody answers the phone. Another option is to leave a message, but I do not get a call back by the end of the day, or the next morning. I wind up having to drive to the office on Key Parkway to make an appt. Since he expanded it has gotten worse. I went to him when I moved to Frederick because he was the closest doctor near me. Now , I am thinking it is time to change doctors, to one that has people who answer the phones. I like Dr Menocal but not the way employees do not answer the phone!

    Rohrer & Zarick MD - internalmed - Updated May 2026

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