I have 2 doctors at this practice - Dr. Shah and Dr. Jinhui Yuan. I always have a long wait time…read morefor Dr. Yuan, never under 2 hours. I sat in the waiting room for over an hour yesterday, requested the receptionist to give Dr. Yuan a note she had given me for when I came in, and she wouldn't do it. My appointment was at 12:30, there were 2 people in the waiting room, and I sat there for over an hour. I have no problems with my doctors or the medical care, but the wasted time and lack of concern on the part of the reception area is notable.

Lynn St Pierre is an absolutely HORRIBLE physician!! She is curt, rude, condescending, and…read morejudgmental. If you are an overweight person seeking help from an endocrinologist, DO NOT SEE HER! She is a fat shamer, completely deaf to anyone's ears but her own, and has absolutely NO empathy for those struggling with obesity. Her solution, instead of helping me was to repeatedly tell me "It is not the doctors job to prescribe a miracle drug. It is the patients responsibility to be accountable for their eating and exercise." If it were that easy, wouldnt all overweight people be cured by now?? She continued to "suggest" multiple times for me to join Weight Watchers (which I have done 12 times over my lifetime). Needless to say, I will never go back to her and her flippant, judgy, rude, uncaring manner.

Dr. Brinkley was absolutely the BEST doctor I have ever had. She took extraordinary time with me…read moreto ensure that all my questions were answered and was very proactive about my health care. Regretfully, she has retired and I no longer go to Potomac Physicians due to their horrible administrative staff and the way the medical practice is run (or NOT run). I've been searching for a new Dr., but cannot find anyone that comes close to Dr. Brinkley. She was definitely a unicorn!

Can't reach her and she does not return calls even when left message that I was allergic to a…read moremedication I left her in a flash !

They are very organized and they care about their patients and Dr. Hakim explains everything that…read moreis going on with you while she's doing your exam to help. Make sure that the task that needs to be done gets done and I appreciate all the help they've done for me.

Dr. Hakim is fabulous. She explains everything so you can understand. Such a wonderful bed side…read moremanner while doing biopsy of thyroid with needle. Since I am petrified of needles, she certainly made it less stressful and I did fine. The nurse Abby was very sweet and comforting also. There is only one thing I would say is very negative is the girls at front desk when you arrive for your appointment. They don't smile and are pretty rude. To be in a position greeting patients they should at least smile, they act like they hate being there and are bothered to help you get signed in. If you can get past them, you should do fine with the good experience with Dr. Hakim.

Highly recommend Dr Shah. He is thorough n caring. They don't get better. He is top o'line dr n…read moreman.

He takes plenty of time when I see him. He answers my questions. He is very of my issues and does…read moretake the time to know that I understand What I need to do. Very easy to talk to. I have had many health issues and he always refers to other excellent doctors for help. The office calls may have a long wait time. I think he trying to better with the wait.

Incompetent arrogant quack who also never wore a mask during Covid! She made multiple misdiagnoses…read moreand prescribed lots of outdated and unnecessary drugs. Staff are also clueless and rude if patient questions anything.

It has taken a really long time to find a good primary care physician in Frederick and I have to…read moresay doctor Usha is wonderful. She actually takes the time to learn about you, your health goals and your concerns. She doesn't rush through her appointments and she combines natural remedies with effective prescriptions and follows up with you. I visited her for my regular check up and to see if I could better manage my asthma and I have to say I am already so please with the outcomes. If you're looking for a great primary care physician I highly recommend her practice. Her nurses are excellent, and her bedside manner can't be beat :)

Outstanding care. Always great service, always on time and gentle. I I have been his patient for…read moreover3 years.

Dr Rohrer is very good. He gives you his honest opinion on what it is that you need. He does not…read morecharge you if he does not believe is going to work. He also tells you not to do the treatment if it is not needed. He takes the time to meet. He spends the necessary time to find the right solution to the problem, and make you feel very comfortable with what treatment is needed. I highly recommend Dr Rohrer. I am happy with my results. Thank you Dr. Grettell Delcid

This practice used to be wonderful but lately something has changed and we will no longer be using…read morethem as our PCP. Dr. Teri O'Neil gave my husband a prescription that the pharmacy we use was unable to fulfill due to lack of inventory. Which is fine, not the doctors fault. However, it took the doctor multiple days, calls and messages to correct the prescription and prescribe something that our pharmacy could fulfill. My husband attempted to call and leave messages with the front desk to be relayed to the dr with no response. When he was finally able to speak to the dr. She had no idea he had been attempting to reach out. The lack of communication within the office is alarming. I finally had to step in and call the office in an aggressive manner to get them to correct the prescription. Furthermore, Morgan at the front desk has an attitude problem. She's both rude and disrespectful to patients and fellow colleagues in the medical profession. Once the prescription had been corrected there was one more discrepancy that the pharmacist had to clarify with the office and when the pharmacist called Dr. O'Neils office Morgan was very short, rude and seemed annoyed to have to actually do her duties as a front desk employee and help. Needless to say we will not be back.

What can I say? My Dr Syed Gaffar is great. It has taken 2 years to get me sorted out with my blood…read morepressure and this Dr has been with me every step of the way. I just started a new prescription this past Friday 8/12/2011 and I can actually say that this is the first weekend that I finally feel somewhat normal. I would recommend Dr Syed himself personally but I would not recommend his front office staff. The young lady who generally answers the phone, takes your copay and ultimately checks my blood pressure is great. nice and will chit chat with you. The problem that I have experienced repeatedly is this. 1. When I call I have been denied to see the Dr if I have a balance due. while i understand that the Dr needs to get paid. it is for small amounts like $20.00. the office manager has said to me I cannot see you until you pay your amount. I say well can I pay it when I come in? her res ponce is always curt and nasty. " if you want the DR to see you then you have to pay it or go to the emergency room" really? for $20.00 2. I never have my prescriptions at my pharmacy. while i understand completely that this very well is possibly not the fault of the DR office at all. but just about every time I have to call and recall and leave message after message to ask them to send the prescription to my pharmacist so that I have my needed medication. now tell me? if the pharmacy says they don't have the prescription then who shall i call to get it? I can only call the Dr office. I call and call and call leave message after message and no reply. I will finally call only to be told in a very rude manner by the office manager that i have called it in. well if that were the case and they had it?why would I be calling you?My children's Dr office I need only call once and they say " oh let me call them and sort this out for you so that you can have the Medicine that you need. the end result and the reason that I decided to submit my experiences here were this past weekend. my prescription was running out. I called the office and was advised that they called it in on the 8th of Aug, 2011 now mind you this is Blood Pressure medicine and if I don't take it or even miss a dose I feel very dizzy and sick. well, everyday from the 8th - 12th of Aug I checked with the pharmacy to see if they had gotten my prescription??? finally I was on my last and final pill on Friday Aug 12,2011. Now I know the office hours are only from 9am -12pm noon on Friday at Dr Syeds office. So I called early to remind them that I still after the whole week did not have my medication at the pharmacy? no one answered the phone so I left a message at 9:36am. I requested a call back confirming that this was taken care of as I had waited all week for a call back and never got it. once again no call came. by 11:46am in the middle of my busy morning work day I call again and the young lady says " Ms Hyder I told you that this was called in for you on the 8th!!! I say well if that is the case why am I calling you. on the phone to the pharmacist and she says no we do not have it yet???still???? I say can you please call them? they call...now keeping in mind the office will close at 12pm. i still do not have my medication after checking everyday the 8th,9th,10th,11th & her e it was the end of the week and still no medication?? the actual pharmacist calls after having me in tears on the phone from lack of response by my DR office. she gets the Office manager who tells her that it has sent and she will not send it again??? the Pharmacist Aeshia says OK? well what is she to do if she does not have it for the weekend and your office is closed. She finally gives approval via the phone to go ahead and fill it. I call the office to talk to my Dr as I felt this was so unprofessional to leave a patient waiting for days and to the last second. not him personally but his office manager. i was told that I could not talk to him he did not need to take or handle this problem. the same women refused to allow me to talk to the Dr. I will stay with Dr Gaffar as he has worked with me and is patient and after years of trying different medications for my blood pressure I think we have finally found it. I will suffer the rudeness of his office manager only to see him as he is a nice man. Sincerely, Kathleen Hyder

I have NEVER had an issue here. I have always been able to see the doctor within 2-5 min of my…read moreappointment time. The doctor that I see is VERY thorough and never rushes through my concerns. The front desk staff could use some work, but they are not why I come to this location. I also have noticed that the nicer you are to them, the nicer they are to you (IJS).

I have been waiting for 2 months to get a call back on a test that I don't believe they correctly…read moreordered.

Dr Lerner is a sweetheart! Kind, compassionate, sincere, thorough and genuine! Love him. He has…read morebeen my doctor for over 20 years!!! Always calls me back and the staff is awesome!!!! You

Dr. Michael Lerner is retired, but is a top notch Dr. who truly cared about his patients. I went to…read morehim for many years. The practice has gone waaay downhill since he left. They fail to realize that the patients are the customers who pay their salary. No compassion. Very frustrating!