Good Solar company. Right now there are a lot of different solar companies out there. some looking to make the quick buck. Blue Raven has so far kept its good name in the short time it has been in business. Much better than Solar City and other solar companies. I still stand by what I said above. My only issue and warning is to DO THE MATH YOURSELF!!!! When it comes to calculating how much wattage your system will need, Do add up your yearly total yourself and make sure the system they are trying to give you goes at least 10% over what you need. My system barely covers what they guarantee. With a whopping 50% (Max) savings for my power bill. If you are looking for what they sale, like 0 balance power bill when it's all said and done.(Meaning you should end up selling back just as much energy as you use). Do the math yourself to keep them honest. I'm stuck with a way to small system. That I will have to get upgraded. Customer service is good. they take the time and explain very well that the system is working exactly how it should and the power output is within the system production. They just sold us a system way to small. Yes that means the system is cheaper, but that also means I spent 16K to save 50% (Max usually less) on my power bill. DO YOUR OWN MATH!!! Calculate your own yearly need and add 10%. read more

Right from the beginning this was to good to believe. "every" dept of this organization will tell you anything. From sales to installation to permitting, they all give you a line that they know they cannot make happen. I have a solar system, and they promised me concessions for screw ups.... nothing. Their accounting dept is unobtainable, from even their own employees. They have owed me for months now with no one to deal with it. There is no customer service dept w this organization. These guys have filed for bankrupt protection numerous times read more

The sales rep who sold me the solar panels promised me that my electric bill would be around $16.32, and that any amount over that would be reimbursed to me each month. When I spoke to a manager about that promise, she said that the sales rep who made that statement is no longer with the company and that they would not honor his promise. I think that is disgraceful and I regret ever getting involved with this company. Don't make the same mistake I made! Avoid this shady company at all costs! read more

It's now January 30th & still no resolution. Also, one of the panels wasn't installed correctly, so now we have a leak in the roof. Bone Dry was able to place a tar patch in the attic & have stopped the leakage. Blue Raven couldn't come to the house for 3 weeks so we hired Bone Dry to temporarily fix this. So in addition to a solar system that doesn't work, we now have a hole in the roof, $2500 worth of damage to our dining/ kitchen. We will be hiring an attorney & suing them! read more

RUN AWAY! We contracted with this company to install a solar system in our home. Everything was great, right up to the point where it turned out that they were not able to fulfill their contract.. then they began ghosting me. It wouldn't be a big deal, except for the fact that they had opened a credit application with Great Leap for $65,000. Well, when they ghosted me, they never canceled our contract, so I have this open contract. More importantly, on my credit record, I have a $65,000 loan that they will not remove. It's taking hours and hours of my time to try to get them to do something, which Claire, they they're not going to do, so I'm in the process of reporting them to every local, state, and federal licensing and oversight committee. I can think of. I guess I dodged a bullet. I can't imagine how terrible they would've been if they had actually installed the damn thing and something were to have gone wrong. I mean, if they are this nonresponsive for something easy. Like canceling a contract. Can you imagine how horrible they would be in terms of servicing their systems, or living up to their word Hopefully, my experience can keep somebody else from contracting with these completely an ethical people. Don't let them fool you!! read more

We purchased a 12-panel solar system in June 2024 for our 3,000 sq ft home in Eagle Mountain. During sales, we were told the system would cover our usage and be 'future-proof for an electric vehicle.' The reality: Blue Raven estimated our consumption at 7,830 kWh annually. Our actual consumption is 15,000 kWh - a 92% estimation error. The system provides only 50% offset instead of the promised 82%. We sent a formal demand letter on January 8, 2026 with full documentation. We received ticket #613126 and were told we'd get a response 'shortly.' After 18+ days and a follow-up, we've received zero response. The solar panels work fine - this isn't an equipment issue. Blue Raven simply undersized the system by approximately 50%, either through negligence or misrepresentation. To meet their contractual promise, we'd need 7-8 additional panels. We're now pursuing complaints with the Utah Division of Consumer Protection and BBB. If you're considering Blue Raven, demand they use YOUR actual historical usage data, not generic estimates. Get everything in writing. read more

Blue Raven Solar now acquired by Sunpower is a completely unethical business - they invest zero dollars in project completion and rather focus all their efforts on signing (homeowner nightmare) predatory loans. They combine these terrible financial contracts with cheap solar panels (with horrible efficiency) and very low bill coverage/ TSRF solar deals. This means the homeowner is left with a horrible loan and as much as 50 to 70% of their electric bill that they still owe. You need to go with local highly rated companies that do not hide their solar paybacks. read more

Even though their price is less than other local installers I found in Southern California I don't believe going with them is worth the stress and the hassle. I signed a contract in July and we are almost to the end of December and I cant get them to agree to an install date. They had me sign a contract and did not provide me with the appropriate Solar disclosures required in California - only did so after I had paid for final designs and was committed to seeing the project through. They are completely nonresponsive and do not actually give you a project manager that can give you direct updates instead they go and talk to someone who has more information. I'm trying to get my battery installed before the end of the year and the tax incentive goes away and I'm literally being ghosted by them. It just seems like they're too many moving parts. I do not trust them and I really could not recommend them and would recommend you go with a local installer where you have one point of contact and where the person is located in California and they know the law in CA. read more

Blue Raven Solar is a scam. Do not buy solar from this company. We just bought a home with existing Blue Raven solar installed and paid $800 to transfer the panels into our name and get the panels working. They sent a technician twice to our home who spent a total of 30 seconds the first time and 3 minutes the next time. They said there was a "warranty" issue that needed to be fixed. We ordered the part and tried to schedule another visit to complete the process. They wont come out until they get paid another $500. So glad I did not buy these ugly panels. Do not buy from Blue Raven. They are a money sucking organization. read more

Yikes where can I start. No systematic process. They rely on another company for there products and supplies. No Training!!! Buyer Beware. I judge a company on their professionalism and quality of their work. This company has neither. It took six months to get the panels up on a roof of a 1 story house. It started with the sales person that really has no control over the installation. Their job is to sell and make you believe, including lying. (Always be closing.) They destroyed my existing roof tiles and roof became incompetent. I had to hire a roofer to fix all the poor workmanship. If they would just hire experienced people instead of kids. They absolutely had no knowledge of what their job entails and I watched carefully as they damaged everything they touched. It was the worst experience of any contractor I've ever had at my home. The company lacks organization skills and they just don't have processes or procedures in place that make the installation successful, for example: critical dates, follow up, call ahead, team leaders, Subject matter experts, completion and quality inspections. No one at Blue Raven gives a crap, and customer service is the worst in America. There is no accountability for any human. So when they destroy your property or have poor workmanship there is no follow up from a senior technician or manager, there are no consequences for what they damage or installed improperly. They need there higher management from on their executive board to wake up and get involved now to save this company from going under. It saddens me to see the level (or no level) of competency and think its okay. They can ruin everything on your property and say they will not pay for it. They can put holes in your house and say oops! Sorry. There were no grown men that worked on the project, mostly kids under 21 years of age that have no appreciation for what you have on site. There is no star to place for this company review, and I'm sure they'll go down with the corporate executives. Just a matter of time. read more

Last night, I responded to an add to assess Tesla Powerwall + solar panels for my home. Blue Raven contacted me this morning and set up an appointment for 5pm today. I came out here to Yelp to check on Blue Raven and found these terrible reviews so I cancelled my appointment via text *and* via email. No response. I thought to myself: if the still sales guy shows up at 5pm, this will validate the poor reviews. Right on cue, 5pm he showed up today, "Oh really, it was cancelled? Well, I represent other companies, too." Validated the one star reviews as *that* type of weasly sales organization. Adding another warning here. {Maybe they missed my text AND my email several hours before the appointment? If that's the case, then they'll probably miss my emails and texts when the solar panels don't work and I need to reach them.} read more

When they did my install about 5 1/2 years ago they were in Las Vegas. Now they want nothing to do with any work they did here and as I've learned more they are a terrible company with multiple pending lawsuits. If I was to look back at the price I'm sure it was a bit high but I've learned a lot in the past few months. I might have given them a good review back then but now I would not recommend them at all. Look for another company because once they finish talking Utah residents money they'll probably leave or go out of business leaving you in the position to try and find another company that will help you out. At the moment my system is down because the inverter failed and it will be at least 2-3 weeks before it's replaced. Plus I believe that they give you the minimum amount of panels so you think you will only have to pay the minimum to the utility company. Well that is not the case. In the time my units been on my roof I've paid over $100 at least 70% of the time and there's only two of us in our home. Look for another company this one sucks. read more

Company salesperson misrepresents himself when doing door-to-door sales. Claimed he was doing a survey, but was actually trying to sell. Would not provide id when requested, nor provide proof of solicitors license from our city upon request, as required by the city. When challenged, quickly left, and fled the area. Police Dept. had multiple cars canvass the area, but he was gone. Would have been arrested, per the officer. Other neighbors had similar complaints. (Note- We live in an upscale area, with large homes. Many homes display "No Soliciting" signs, yet this guy ignores them.) read more

This company does not communicate properly with their customers. They sold my elderly mother a solar system without informing her that she needs a new roof and thay the installation will cause permanent leaking. We didn't hear about any of this until the install technician came clean with us. We are waiting for them to pickup their equipment and finalize the cancelation of their contract. Still no communication. Avoid these salesman read more

Can't give them few enough stars. Why is there no zero? Ignore the 5 star reviews here. Some are written by employees! Pay attention to the 1 star reviews. I can attest to having similar experiences with this lousy company. They pay lip service to their company values. Building trust with their customers? Laughable! They'll tell you they'll call you and don't follow up. Took them three months to get my reinstall completed and I had to call them each time they were a no show to figure out what the hell they were doing (or not doing in this case). In the end, they offered me compensation that's not even half of the energy transmission that I lost. I keep requesting that their CEO, Ben Peterson, calls me, but I think his underlings are too afraid to expose their screw ups. Ben, if you're reading this, call me. I'd like to talk about corporate leadership and customer service with you. Your company is failing miserably in both departments! Avoid Blue Raven like the plague! read more

Our solar panels broke just before winter 2022, we were told we had to wait until spring to get them fixed (frustrating), but would be compensated (better). It took 4-5 months of near constant follow up to get our compensation check, every excuse in the book was used. I phoned them on a near weekly basis only to receive unfulfilled promises. Finally, after climbing up the channels, we reached someone who finally got the check to us. Now we have to get our panels fixed, the first technician did not show up and we were not called about the cancellation nor did we receive any follow up from the company (of course). After repeated attempts I got another date set for a technician - which was cancelled 2 days beforehand. I was told they did not know when the next technician could come and that they would no longer be compensating us for our lost electricity. At this point I am just left waiting and hoping I will get a call back in 3 weeks with good news - my hopes are not high. Do yourself a favor and go to literally any other solar power company, it cannot get much worse than this one. GLHF read more

If there were an option for less than 1 star, I would choose it. They called and set the appointment. They texted and confirmed the appointment. 1 and 1/2 hour after the appointment time They had still not called or texted that they would be late. NOT IMPRESSED!!! I WILL NOT BE USING BLUE RAVEN! read more

I made a huge mistake going with this company, They installed the wrong system, failed to follow up with me, and blamed me for their mistake. Avoid at all cost. After a couple months of research, I solicited quotes from 5 different companies, including Blue Raven, for an approximately 7KWh system with a battery backup. Initially, Blue Raven wasn't even in the running, because they sent me a proposal for a system without a battery backup, and I had decided to go with a different company based on the total system cost and time to install, but I wasn't very happy with the financing company they used. The Blue Raven sales rep followed up with me, and got me a revised quote that included a battery backup, the total system cost was comparable to the other company, but the loan terms were better with good leap, the solar loan provider, so I changed my mind and went with Blue Raven. Prior to signing the installation agreement and loan documents, I noticed that the cost of the proposal and the financing terms didn't match, and I went back and forth with my sales rep for a week to make sure that I was getting what I wanted. He assured me that I was getting a system with a battery backup, and the installation agreement that I signed included a description of the battery system, but it did not include an itemized inventory. They installed the wrong system. They installed the equipment from the original quote, not the revised proposal with the battery included. The company apologized and offered to sell me the battery separately (additional $10k) but alternately blamed the sales rep, blamed me for signing the wrong papers - any excuse they could find, but they took no responsibility. The sales rep was impossible to get ahold of, always had an excuse for not following up, and was always "trying to find out" what was going on, but never came back with a solution. Totally unprofessional absolute garbage company. read more

Best place to waste your time ! Management only wants robots who say "YES!". Promotions come from kissing up, harassment, and just plain stupid decision making from every hire up in the company. Everyone who did anything beneficial is gone and there is no hope for this company. They are running out all departments and employees who did good jobs and had a passion to make a difference and not just sit and be robots. Zero values. Service is awful. read more

Where do I start.. very erratic and inconsistent. Got through all the paperwork pretty quick, but where my issue lies: they didn't have the correct materials/parts to finish the install, the did a "hatchet job" on our 2nd story soffits. It looked so bad that I could tell from the ground. And because they didn't have the right parts or didn't plan accordingly, they have taken 3+ weeks to schedule the rest of the install. The worst part: when they had a day scheduled, they no showed and I ended up waiting all day after I had taken off work. The silver lining here.. their sales person Jesse. He was very attentive and I was able to get ahold of him and he helped where he could. The install team and the office people are as useful as a soup sandwich. read more

My experience with Blue Raven has been extremely disappointing to say the least. A few of the high/lowlights of my experience: *The surveyor failed to show up to the first 2 scheduled appointments. *After the survey was finally completed, another survey was scheduled because he did not get all the information he needed. *After approving the design and signing financing documents, I was inexplicably sent design changes and new finance documents. *Install was not completed as quickly as installers had hoped. The survey did not provide them the correct information. *The installers left trash and tools all over my yard when they left. A screw they left in my driveway punctured my tire. *The installer fell through my kitchen ceiling. (Blue Raven has actually done a good job of helping get this fixed) Unfortunately, this list doesn't come close to the worst part of my experience. As I experienced all of these challenges, my sales person, Logan LaRose, told me Blue Raven would be writing me a check "of a least $1,000" to compensate me for my troubles. As install was completed I asked when I would receive the check and only received a response from Logan after talking to other channels at Blue Raven. Logan admitted that he didn't have the authority to approve that compensation and he didn't obtain the necessary approval. He told me he would work with me to get a blue raven to issue me a check or he would Venmo me the money. That was the last I ever heard from Logan LaRose. He blocked/ghosted me. In addition to not having any integrity, I've never experienced a sales person that was such a coward they would not answer phone calls and texts. I have emailed Blue Raven and have not received a response. I was finally able to talk to someone there and show them all of the documented promises Logan made to me along with his admission of fault. The person at Blue Raven told me to. contact the salesperson because Blue Raven does not stand behind what their salesman promise. In summary, while my panels were installed and appear to be working, I have never worked with a company that refuses to honor documented promises made by their sales people. There is no accountability for sales people that will say whatever they have to say to make a sale. My sales person, Logan LaRose, showed no integrity nor any accountability. read more

We recently moved into a newly built community in Magna and we have been nothing but bombarded with your sales people. It's atleast once a week we get a knock on our door asking us if we are interested in solar energy. We are not and we have told them no everytime. Can you please get your sales people to make a note of what houses have had said no and leave them alone? It doesn't make your company look good with how aggressive and annoying your salespeople have been since we moved into our new home since July. read more

1 star is for the installation team that came out to install the panels; they were great. Other than that, I highly recommend staying away from this company. If you still want to go with them, do not trust what their sales reps tell you. Good luck getting any call back from them also when you call to follow up on these issues. Blue Raven refuses to honor promises offered by their salesperson. They repeatedly tell me what he promises me does not represent Blue Raven, and it's between me and him to sort them out. They recommend me to spend my money to take care of those items myself, then their salesguy will mail me a check from his own bank account. Buyer beware. I don't know where they find these sales reps to send to your house and make the pitch, but if you do have a chat with these people, do know that Blue Raven may throw them under the bus after they've got you to sign a contract with them. Save yourself a headache and stay away from them. Believe the negative reviews you see on here. You'll be glad you do. read more

My salesman was very upfront about everything and I got exactly what I was told I'd get. When I had questions I received help very quickly. Currently only paying $12/mo for my power bill and blue Raven is paying my first year of payments for me. I've had the panels for 3 months now and so far, so good! read more

The company uses a sale tactic that is misleading and deceptive. They guaranteed a production to be at least 100% of your last 12 month electric usage, and that turns out to be misleading. Compare the kw they put down in the contract and the kw from your last 12 month with the electric company, and you will see. If you are misled or got ripped off by them, there are ways you can act. You, as consumers are protected under each sate consumer protection law. If step one does not work, then go to step two. 1. Contact the company and ask them to solve the issue. 2. Contact state attorney general and submit your complaint. 3. Submit a complaint to Solar Energy Industry Association. 4. Submit a complaint to BBB. 5. Contact other consumers who were misled by them, and contact local TV channel to investigate. If consumer team up, the voice will be louder. read more

Full disclosure: I am an employee of Blue Raven Solar, but will not let that dissuade me from writing an honest review. My system was installed last week, and passed inspection today on the first try - wonderful! Installer (Josue) was sooo dang nice, polite, and very careful in my home (he closed my doors softer than I do!). No messes left anywhere inside or out. Upon scheduling my installation, I was told I only needed to be home from 8am-12pm, so I planned on going into work after, but when the installers arrived, they insisted I be there for the entire installation (aka all day) since they would need to be in and out of the house a few times to access the furnace and attic. Had to cancel three afternoon meetings at that point, a little frustrating, but it made sense why I needed to be there. Was just disappointed I was told something different by the scheduler. Overall very satisfied with this process, it moved quickly and installation was completed with no complaints. A pleasant experience and I would recommend Blue Raven to anyone looking to go solar! read more

A good company. We have gad a few setbacks but Blue Raven has stepped in to pay our electric bills until we come online. It's good to see a company live up to its word! Thank you Blue Raven for being an honest business! read more

Awesome service, the whole process from day one to the installation is awesome. They provides me with all the details and gave me time to take my decision, never rushed or forced. 18 months free and no upfront cost is definitely plus on pocket Installation was quick and very professional. Its very effective alternate energy which helps reducing carbon print Highly recommended read more

Absolute Garbage Company. Their sales people fail to advise you that if you do not cancel with in 72 hours of the original inspection you are on the hook for $1,200 no matter what. Then they insistently harass you until you get them paid. I didn't ask them to pay for permits, or anything. They did it on their own accord. Horrible Company. Never stop harassing you. Then they threaten you with civil litigation. read more

We're fairly knowledgeable but still learning about solar always. Currently we're ready to install / buy our first system. The Blue Raven rep who came out was extremely pushy, very bad & abrasive listener. Was very difficult about answering our questions & only wanted to force his knowledge on us. Within 15 mins of our very uncomfortable meeting he said he had to leave, it felt like a very judgmental & arrogant experience. Everything was also scribbled on paper & nothing was done accurately to our system needs. BIZARRE read more

Installed in January and still not working. Too many different players in the game. Really frustrating !!!!

Where to start? September 27, 2021 sign and pay half of what would be a headache, Today April 12, 2022 the system finally seems to work, if 7 months seems little, my headache was not, a disaster customer service Communication with the client was a disaster, but they made sure that yesterday I received my last bill to pay them, I called by phone no less than 10 times to find out what was happening because nobody was able to tell me what was happening, they even told me that I'm sure it would be installed before the end of the year to be able to have the credit from the government (a lie), a total disappointment, the last person who attended me, (I don't remember his name) didn't even care about the frustration I had, I had to call directly to the electrician to solve the problem, which Watts company had already solved the problem 2 weeks before and Blue Raven still said that they had to solve the problem. A very bad experience and company itself. When I told them that the inspector from Sandy city had passed and told me that the system was failed, the person from Blue Raven asked me (yes, me) what the city had told me that it was failing when I had paid half of the installation (which are not a few dollars) for me to tell him what the problem was!!! The truth is that I am very disappointed in this company and never again, if possible, will do business with them. Hopefully the system never fails so I don't have to call them. read more

I spent a lot of time researching solar and companies. I talked to 9 different companies and blue raven was number 9 on my list. The salesmen was not knowledgeable in the equipment and was trying to sell cheap Chinese made panels. They were also 8 thousand more than most of the other companies and the other companies were offering premier panels. Don't waste your time with Blue Raven. read more

Blue Raven Solar installed our solar system in October of 2019. The price seemed like a great value so we went with them. They claimed our new solar system would supply all of our electrical requirement. However, the price was based on their estimation of our electrical usage from the previous year, which we assumed would be accurate. It wasn't. their estimation was seriously flawed and only about 75% of our actual usage, which I calculated myself, after I discovered that our new system only covered about 75% of our electrical requirement. I think their underestimation was intentional so they could offer us a better price, and also very dishonest. When I spoke with them about it, they pretty much said "too bad for you", then offered to install more panels, at an additional cost, of course, which we did not do, and if we ever do add panels, we won't be working with them. For any one reading this who is thinking about a solar system, make sure that you do your own electrical requirement estimation first, compare it with the solar company's estimate, and only consider a price based on your own real estimate. This is especially important since the State of Utah supports the solar companies as long as they state their estimation, it doesn't matter how accurate it is. read more

I cannot recommend going with this company. We referred by our neighbors who had nothing but great things to say about Blue Raven and what we have experienced has been awful. The sales rep was great at first, says he will be along every step and to contact with any questions. Well once everything is signed they dissapear and do not answer your calls or return them. Our solar was installed quickly and we had great experiences with the installers and the technicians that came out. Our system was supposed to be turned on 3 weeks ago. They did not install a part and we called and asked them to send a technician because of a missing part to the system. They sent out a surveyor who basically came out and stated "well everything's turned on correctly, so we will need to schedule a technician" I let him know we requested a technician. They treated us like we were stupid every time we called the customer service line. The customer service agents do not know their job and have attitudes. The tech was not able to be scheduled until a week later then he didn't have the part so that had to be ordered. The part came the next day but then the technician couldn't be scheduled for ANOTHER week. Our system should have been turned on 3 weeks ago and is just now active. We were told us and our neighbors would be receiving a referral credit, that has yet to be seen. False promises from this company. Please go with someone else read more

I totally understand why this company is the number one solar installer in Utah and number 5 in the US! This company does AWESOME work and they were beyond friendly. Would recommend to everyone. read more

This company has been to my house 3x this past year despite my NO SOLICITING sign. Each time I have informed the business via Facebook and each time its clear they don't care and won't accept responsibility for their "contractors". This last guy was especially ridiculous - maybe they shouldn't get high before working. He clearly couldn't comprehend a very simple conversation and wouldn't leave until I had to tell him directly to go away. read more

they set me up with an appointment for 11:50 am Jan 30 2021.....when they were an hour late I called to see what the problem was. They couldn't tell me what was going on.....they asked for all my information again....how did I get the appointment...my address....email....tel number..etc....they claimed I wasnt in their system. I asked how they could send me an appointment with their company if I wasn't in their system???? He couldn't answer my questions so out of frustration I cancelled the appointment. I wasted over 2 hours on this company .....STAY AWAY!!!! read more

I just had my panels installed on 4/28/18. The Idaho Falls Installation team I was absolutely great. Very thorough and explained everything. The process up to the Installation was WONDERFUL. The whole process was smooth and I'm so glad I made the decision to go with Blue Raven!!! read more

Smooth Process. The project was actually done ahead of what the sales guy told me. Not only was I impressed with that they kept me updated through the whole process. read more