The Blue Nile team at Short Hills is excellent, especially Chrissy and Yanjin! Yanjin was amazing--her diamond expertise, attention to detail, and great aesthetic sense made the whole process so much easier for people who don't have much diamond knowledge like us. She truly put us, the buyer, first, making sure that we found the perfect piece without any sales pressure at all.
Chrissy, the store manager, went above and beyond to help. She was responsive, patient, and genuinely cared about any concerns we had. It was like you had a friend working at the store looking out for you. It's rare to find customer service like this, and to feel like the sales team has your best interests in mind.
If you're shopping for jewelry, I highly recommend visiting this location. Ask for Yanjin and Chrissy--they'll take great care of you and are very trustworthy people who don't pressure you into anything. read more