I initially brought in 4 watches for the batteries to be replaced. I picked them up the following day and all was fine. The jeweler showed me that one of the watches had a minor problem (the second hand was not spinning although the watch still told good time) He suggested that if we were interested, he could make arrangements to have it checked over at no charge. Very nice! I went back the following week with 4 more watches for battery changes and they had them ready for pick-up the next day! They couldn't be more helpful and polite. I would definitely recommend them to anybody who is in need of watch repair. read more

A few years back I brought my wedding band and wedding ring to the store to get them enlarged and cleaned. The results were amazing (kudos to the craft person/jeweler who cleaned/enlarged my rings). The sales people were another story. When I asked the male sales person how much the enlargement and cleaning would cost, he responded, "Not a lot." Really? This was so unprofessional. Unprofessional Act #2: I had to call to find out when my rings would be ready because no one called me. Unprofessional Act #3. When my husband picked up my rings, the sales woman made a remark about how small the rings/my fingers/hands were. I am an Asian-American woman/mother who has been harassed by many White Women/White Men in Upper Montclair, Montclair, Cedar Grove, Verona & West Orange, NJ for years. It saddens/shocks me to admit the level of racism I have experienced in this area. I was shocked that the sales woman remarked about the size of my rings/fingers after we paid $150.00 to get these rings enlarged/cleaned. The lack of professionalism in Essex County, NJ is disappointing, yet no longer shocks me now that I understand how racist this area is. read more

Replaced batteries on watches and a small jewelry repair. Immaculate service with quick turnaround

I took my dad's two watches in for new batteries before he moves to assisted living. Tony was just amazing- he understood the sentimental importance of the watches (and immediacy of my need) and fixed them while I waited. He was so nice and so understanding. I will come here for all of my jewelry and watch repair needs in the future! read more

Frederic’s Fine Jewelers - Dad's everyday and dress-up watches - Jewelry Near Me - Montclair, New Jersey

The people that work here are the sweetest. I came-in because I needed to remove my wedding and engagement bands after a swollen finger debacle. They quickly acted and treated me like a princess. Every one of the staff pitched in to help me. In-fact, the ladies and Tony the jeweler, made me laugh as I was obviously upset about having to cut my rings. Once it was all completed, I asked what they charged and they said nothing. For their kindness alone, I'm definitely going back in a few weeks to resize my rings with them and not another jeweler. Thank you again, Tony and staff. read more

Very reliable store. Staff is very friendly. Always bring my watch for a battery replacement and cleaning. Never a problem after receiving back the watch. read more

I called ahead to see if they would be able to remove some links from a watch. Karen asked me to stop in to see if they would be able to do it as some bands are particular. Karen and her staff were so kind and knowledgeable, and I was in and out (with a ready to wear watch) within 30 minutes. Love a great local business. Will definitely be back! read more

Whether you are purchasing, fixing or appraising -- this store fulfills all your jewelry needs. From purchasing high end gold and diamonds to replacing a watch battery -- this is now my go to place. Looking for cuff links this is your place. OMG I'm in trouble. They carry a wonderful line of enamels (my favorite) and for years I have been looking for a jeweler to repair one of my vintage pairs of cufflinks. These are the first pair that I ever owned and they are special as that started me on my collection. Not only did Tony fix my links, he cleaned them up while keeping the patina. Plus, he gave me some great advice on caring for my other 100+ pairs. The staff here are warm and inviting. It's nice to see a store that also has a mens section with a nice range from traditional to edgy - at varying price points. The staff has extensive knowledge of their jewelry and can to guide you to unexpected pieces. If they don't have something in stock they have catalogs and go that extra step to find you just the right item. Of course I have them looking for me -- and Bob will have a wish list next time. read more

I lost one of my diamond stud earrings while out walking and was devastated. I brought my remaining earring to Fredric's and not only did they find a beautiful and perfect match, they also recommended switching to a screw back mount. I love my earrings and am happily back to wearing them (securely!) every day. Special thanks to Tony DeVincenzo for his patient and attentive service! read more

Frederic's Fine Jewelry has the best staff of any establishment I've worked with, jewelers or otherwise. The highest quality of work paired with top-notch service. I couldn't recommend them any higher. read more

Love! Love! Love! this jewelry store. All my jewelry comes from this store. I would never trust anyone else. Tony is so knowledgeable and really knows his stuff. read more

Last year I set out to find the perfect engagement ring - I can't say enough about Frederic Goodman Jewlers! Everyone there, especially Karen O'Neill, turned a potentially very stressful situation into a memorable, lovely occasion. What I appreciated most, she took the time to find out about my girlfriend and what type of person she was to help select the stones. Karen arranged to have four diamonds for me to look at, stayed exactly within my budget, and patiently explained the 4 C's! When I went to the store, I learned a lot without feeling pressured and she let me make my own decisions. And I got there in 30 minutes from mid-town Manhattan. Most importantly, the quality was beyond compare. I was deeply impressed by the clarity and cut of my final selection. Once I made my decision, they took it from there, had the ring mounted in an exquisite setting and worked with my delivery time. My fiancée absolutely adores her ring and I keep catching her staring at it - sometimes as the sun comes through the windshield, while she's driving! read more

Tony and the team are amazing. I just got my engagement ring along with our wedding bands from here and we couldn't be happier. The experience is amazing and they are so so personable. read more

they are amazing - they are so helpful and have helped fix / enhance many pieces of jewelry for me and my family. I purchased our wedding bands with them and get compliments all the time. Everytime I get a piece back from them it looks better than when I dropped it off. Can't say enough good things about the team there. Karen, Tony.. everyone. They're the best. read more

Frederic Goodman is as classy of an establishment as you can find in a classy town. I went in to browse and buy a small gift. It is evident that the store caters to high net worth buyers, but I was pleased to see the attention and service that was afforded to me as searched for a gift under $1000. The gentleman who helped me asked all the right questions and was compassionate so that he understood exactly what I was looking for and recommended a beauitful bracelet in my price range that made for the perfect gift. As I checked out, the staff took time to be friendly and engage me in conversation about all things other than jewelry. My first visit to Frederick Goodman was like a visit to an old friends home. I look forward to going back. read more

I came in to Frederic Goodman Jewelers looking for an engagement ring and had an absolutely terrific experience! I had been searching for a few weeks and had visited some other retailers and wholesalers and was underwhelmed to say the least, both with price and quality. Even though I am admittedly a novice when it comes to jewelry, it was pretty obvious even to me that their merchandise was of a superior quality. In addition, the staff was extremely helpful and knowledgeable. They walked me through the process of buying a diamond and a setting. They helped me understand what I should be looking for in a diamond (not just cut and carat which is what I received at other establishments), but the grading system and quality ratings. I was able to find a diamond and setting that is not only exactly what I was looking for, but well within my price range. God willing, this will be the only engagement ring I will have to buy, but the next time I need any high-end jewelry, Frederic Goodman will definitely be my first stop. read more

I chose this as my first Yelp review to write what an outstanding experience I had with Frederic Goodman Jewelers. I was referred to them (by a friend who had an excellent experience) to purchase first an engagement ring for my girlfriend and (after she said yes!) wedding bands. For the engagement ring, I had a pretty specific request of a top tier blue sapphire and a french halo. This was absolutely NO problem for the incredible staff. Jeannie was amazing and walked me through the entire process. I even received a personal email from Mr. Goodman ensuring I was getting excellent service and my product was satisfactory. It was above and beyond what we could have ever expected for the price. My wife is constantly getting complements on it. Their payment plan was also extremely flexible and easy. They made it work for me. We then needed wedding bands and the service could not have been better. As we were on a budget due to the wedding, they worked with me and came up with a price that was well within my budget. I can't thank them enough for their first class jewelry and customer service. I would highly recommend them to anyone in need of an engagement ring or anything else for that matter. 5+ Stars. read more

Brought my watch in for a battery replacement. It would take a week, as explained, because watch needed to be "sent out" for repair. This was not an issue for me because I didn't consider it a high priority, but it does seem like something one would expect to be done on premises. Watch was ready one week later, as promised. However, I was caught off guard when I returned to pick it up and was asked for $53 (including sales tax). When I stated that I was shocked by the fee and didn't expect it to be more than $20 I was told that the service included replacing a gasket to ensure that the watch's water resistance up to depths of 200M would remain in tact. Still, $50+ seems quite outlandish even given this explanation. I honestly believe the parts (battery, gasket) can't intrinsically cost much on their own, nor that the entire time involved to do the job could be more than 15 minutes when performed by someone who does such things for a living. I did look at the order slip and the fee was not written, nor did the representative quote me what it would cost when I dropped the watch off and he wrote-up the order, which was otherwise quite detailed. I'm partly to blame for not asking, but I suspect in retrospect that he was probably happy enough that it wasn't discussed. Like I said, I didn't foresee the cost being more than $20, which seems like a reasonable limit. If this is indeed the going rate for the Montclair area I will find out next time, as I will be sure to get quotes first from a few stores. read more

I recently bought the engagement ring for my fiancée at Frederic Goodman Jewelers. It was the most pleasant and smoothest one-stop experience out of anyone I know. They specialize in fine jewelry, so I knew I'd be getting a diamond with the utmost quality and a mounting from the best designers. They had a large variety of rings that fit my budget and were able to customize the mounting by combining several features of different rings I liked. I ordered my ring during the Holidays season, and despite this being their busiest time of the year, the transaction was quick from the ring appraisal through the actual ring and certificate delivery. And best of all, my fiancée loves her ring! I definitely recommend Frederic Goodman Jewelers to those looking for a hassle-free, exclusive, fine jewelry shopping experience. read more

Hours not as posted. I was disappointed to find the door locked prior to the posted closing time, especially because the hours are not very accommodating for those with a full time job. The store is attractive and repairs were well done, but the service is rather indifferent. I would give them another shot but they could benefit from a stronger customer focus. read more

The incredible staff at Frederic Goodman Jewelers is always helpful, whether I am there for a repair or choosing my Christmas wish list. I wouldn't go anywhere else! read more

Great selection of jewelry with an incredibly knowledgeable, helpful staff. Whether it's repairs or watch batteries - you can be assured fast reliable service. I was in today and had a ring stuck on my finger that I was sure was going to need to be cut off. They didn't want to damage the ring and took the time to (with a little help from Windex) work the ring off my finger. My ring remains intake - What customer service! Many thanks... read more

Frederic Goodman Jewelers is the best. It is the perfect place to go pick out a gift and really make it personal. The ability to walk into a local, classic, family-owned, store and actually handpick a piece of jewelry is overlooked these days. The staff is incredibly knowledgable and friendly. They are also excellent with repairs. read more

Absolutely the best for high quality upscale jewelry in MTC. Wish I could buy everything in this store. Low pressure helpful sales people.