So kind.. just went in to fix the latch on My watch...they…read morewere so kind and friendly and didn't accept Payment... they were quick also A few years ago I brought in a bunch of my dads watches when he passed away.. they were I need of batteries , new bands a polish etc.. Henry's fine jewelry took care of it all in a quick and reasonable manner.. Highly recommend!

Henry's has a great selection of jewelry and a friendly and helpful staff. I had a minor repair…read moreneed for a watch and they took care of it in no time - fixing it while I waited. I don't write a lot of reviews, but if you are looking for a local jewelry store, Henry's is a great choice!

I was visiting the area and stopped by. This is an absolutely beautiful store filled with…read morebeautiful things! I'm glad I don't live near it because I'd definitely be broke. I purchased a few Anne Marie Murray trinket dishes which make great gifts. They wrapped them so beautifully making these gifts even more special! They also have a great selection of Simon Pearce glass. And beautiful jewelry selections! It's a great place to buy gifts!

Snotty employees!!! I shop on Madison Avenue and at well established and high-end places more often…read morethan anywhere else yet I am treated like a peasant when I walk into this store. The reason I go back is because it's conveniently a local store and have great gifts that can be monogrammed. However, the employees are nothing less than rude. Many people in town that I've talked to feel the same way so I know it is not only to me. I am nothing but pleasant to the employees, however, I rarely ever had a pleasant experience. If they were nicer people to be around I would absolutely shop there more often.

I had a wonderful experience at Gerlach's Jewelry Store! I stopped by to have my earrings cleaned,…read moreand they kindly did it completely free of charge. I'll definitely be returning for any future jewelry needs--highly recommend!

I went in to have a necklace repaired. They were professional and courteous. They gave me an…read moreestimate for the repair which was very fair and said it would probably be a few days. They called me the next day and said it was ready! I would definitely recommend them and will go back again! I am always happy to support a local family business! (I had gone into another jewelry store in the neighborhood first, and the man there, who I'm guessing was the owner, was extremely rude and condescending.)

Most annoying shopping experience I've ever had . I went in with my boyfriend just to look around…read moreat what they have because I'm familiar with their products. I swear I must have been approached 10 times within 10 minutes, each time asking me how they can help me. I get approaching once or twice, but once I tell you I'm just looking and don't need help, please stop approaching me. I maybe had a minute "break" inbetween each time to actually get to look at stuff. I felt like I was being watched like a hawk and I felt so uncomfortable shopping in that store.

Stopped in the shop to pick up a couple of pieces that I've been eyeing online for a while. The…read moreshop is small and intimate with plenty of staff around to help you if you need it. Adam helped me out and was really sweet. I will definitely be back once I see how I like the jewelry I picked out. I also saw they do piercings in store so I might also check that out next time!

VENUS JEWELERS is so special because tbe people who work there created an environment where…read moreEVERYTHING in that store SHINES

Personable and still very professional. Service representative was knowledgeable and supportive.read more

Great spot to shop for gifts, without breaking the bank. Cute spot in an adorable shopping…read moredowntown. Parking is steps away.

Gorgeous jewelry boutique on Beechwood Rd in Summit!…read more Susan is the absolute best is providing customers with a variety of high end, costume jewelry. Her taste is impeccable. She's the queen of layering and accessorizing anyone who walks in. It's literally 1/2 a block from the train station. Perfect shopping if you have to wait a bit for the Peapack/Gladstone.

I went in to purchase a necklace for a little girls christening and explained to Leo what I was…read morelooking for. He was great and found something exactly what I wanted. He was very professional and went out of his way to accommodate me. I was very happy and had a very positive experience. The boutique is very nice, and they have beautiful pieces as well! I will be using Leo in the future for any Jewerly purchase!

All I needed was a small repair. The owner was happy to do it, but he suggested that I go to a…read moredifferent nearby store if I wanted it done less expensively (my piece was not valuable). I was very impressed by this and would be happy to support his business next time I am looking to buy jewelry!

This store does not want people to buy anything. Husband and I are almost 50 and went to get…read moremyself an anniversary present. I have multiple cartier pieces on me, so obviously wear designer jewelry but had not bought VC yet. We never got past the front area as we mentioned pieces we wanted to see. Never engaged more than pleasantries. Told them if they got one specific piece in, then call us. No other shoppers are in this store for a reason! We walked down to Cartier which was a mob scene. Bought a beautiful piece there. The one VC we asked for them to call us became available online and ordered it there. Then ordered a second piece online. If we had developed a relationship with a salesperson there or if they cared at all, we would have gone through the store. Curious if their new store will be better. Probably not. Everyone will be next door at Cartier.

I stopped by to take my necklace to adjusted and I got so poor service, kept asking me "have you…read morebeen here before 3-4 times" and act like me so poorly. I had been there asking for necklace that I wanted but they will never have it and take my name and phone number but never called me and then today I stopped by to adjusted and ask me why I bought it online, they said we always have it in store why not come by duhh. Not good service

Staff was shockingly rude. If I wasn't in such a time pinch I would have left immediately. It was…read moreimpossible to maintain the attention of the sales person to simply pull down the items in my size that were well out of my reach. She instead was throwing around inventory items, sulking, stomping, and complaining. I was the only customer in the store. I will never return and in hindsight should have gone to Bloomingdales as they have similar brands and consistently provide an exceptional customer experience.

I stopped in to look for a hat and although I needed new swimsuits, I didn't think I could bare to…read morelook in the dead of winter. Brooklyn was so warm and welcoming, so I decided to ask for help with swimsuit selections. I told her my concerns and what I was looking for, and she picked out a handful of suits that worked amazing for me! I cannot thank her enough for making an experience I normally dread into a great one.