I had a great experience with Great House. Bonny really helped me in a pinch several months ago…read morewhen I needed to find a couch last minute before the holidays. She found an excellent one from a liquidation sale, which we used until the Younger Furniture couch we ordered through her arrived. We love the new couch - Bonny was extremely helpful throughout the process selecting size/style/fabric and managing delivery etc. Thank you for all the help!

There are many small and fragile items in this store and the shelves are packed. By accident I…read moreknocked a small bird that was priced at $28, which likey cost the store no more than $10. I apologized, helped pick up the pieces. The owner came up to me and in front of a store full of customers scolded me and said "if you break it you buy it". She was extremely rude. I was shocked. I paid and left. I will never shop there again. Parents beware. Don't take your kids there!

Beautiful showroom but condescending staff. We are in the process of furnishing our new home but…read morecouldn't find anyone to help us here. I did need assistance and every time an employee looked over at me they'd just give me the up-down with their eyes and look away. Sorry you didn't like my Sunday shopping outfit, I didn't realize I had to look a certain way to shop this store. I guess unless you're dressed up and look like the part of their preferred consumer, don't expect any help. We shopped for about an hour, and waited until we left before I mentioned something to my husband, he said the same thing happened to him at a different section of the store. Maybe it's the town we were in but it's still a reflection of the West Elm brand. Oh well.

West elm in summit it is so cold that I cannot shop. The second I walk in I want to turn around, go…read morehome, and get into my warm bed. I would love to shop in there more but I cannot. I run hot and me and all of my friends have talked about how cold it is in this store and how we all can't shop. This is my formal request to please make it warmer.

Stumbled in here during one of the coldest days of the year, primarily just to warm up. Had no…read moreexpectations because, like I said, it was cold, they were the closest place to take shelter and I saw a coffee bar. Anyway, since then I've been back 3 more times; once for breakfast and twice for brunch. And while I'm confessing, the two times for lunch were on subsequent days. Yeah, they're that good. Actually, their chicken salad on a croissant is the best I've ever had and in my advanced years I've had a crapload of chicken salad. The have a nice sized coffee bar, decorated beautifully with some pretty delicious looking pastries. I'm on an anti-sweet phase so I'm basing my opinion on only on appearance. Then there's a seating area when you can eat, served by a friendly attentive staff and an adjacent boutique area where you can purchase housewares, clothing and other cool stuff. I'm not in Maplewood all that often, generally when I'm shopping at the equally awesome City Workshop but when I do, I always make sure to hit up Perch. You should too. 1/2 star deduction because they don't offer fake sugar, just that Stevia crap which is gross.

Came here for the food, then found out that the kitchen already closed and is rarely open. I had a…read moremocktail which was pretty good; unfortunately the pastry was dry, cold, and tasteless. If you treat this place more like a cafe, it will probably be much more to your liking than it was to me.

I would never buy anything from this brand. I am actively looking to buy new living room and dining…read moreroom furniture with a decent budget to spend. There were literally 4 people sitting around when I walked in the store. Not a single one got out of their seats to ask me if I needed help. The only woman who greeted me was working with another customer. So I basically walked out after being ignored for 5 minutes. They had some decent looking pieces but I will never spend money with a company where the service is poor. It speaks to the quality of the culture and that generally also has an impact of the quality of the product too.

Attempted to purchase lamps today....Restaurants are open at 100%. Schools are back in…read moresession....but Serena and Lily is open by appointment only. After three phone calls and fifteen minutes standing on the sidewalk (after a 45 minute trip to get there), the ladies agreed to let us stand in the lobby because "the other lovely lady was good enough to make an appointment and we are committed to keeping her safe". Give me a break. One customer in your store at at time? If it's lighting you're looking for, lots of retailers sell Regina Andrews and Ro Sham Beaux. I left, deeply offended at the way we were spoken to and uncomfortable to be treated like COVID patient zero. I purchased my lighting in person today at a smaller store where my business was appreciated. Rude. Neurotic. No customer service skills whatsoever. Good luck.

The most elegant interior designer in the tristate area. Donna Donaldson has a very strong grasp on…read morea clients vision and overall aesthetic from strategy, to concepting to execution. Donna is a wonderful full service designer with a strong eye for modern, practical, sophisticated home glam. Her projects range from small renovations and room re-do's to multi-million dollar estates in Greenwich/New Canaan Connecticut, Nantucket, Florida, Pennsylvania and New Jersey. Donna has impeccable taste, she provides floor plans, perspective drawings, room arranging, decor, floor treatments, window/fabrics/lighting advise...If your home needs a facelift I strongly recommend Donna. If youre not in the market for an interior designer, check out the charming store in Summit to buy one of her infamous candles, throws or pillows.

Working with Donna over the past several years has been beyond a pleasure. She is always prepared…read morefor our meetings with bright ideas and a calm demeanor. My home receives many compliments for its' creativity and uniqueness from our guests. I always give Donna and co. all of the credit. Her style is your style, so you really feel that you are living in your own paradise. Kudos to Donna and her team.

Delightful spot with a well curated (God, I hate that word) selection of artwork and home goods…read more Fun vibe. Perfect for this arty town.

Beautiful and unique furniture and vintage items for a great price. I wish however that they were…read moreopen in August :/ oh well!

Peter and Reade can repair just about any lightning you have. I've used Summit Lamp many times…read more Friendly and not expensive.

I procured an old floor lamp that has a very antique period piece look to it. When trying to adjust…read moreit one night it snapped in two. I didn't want to just let it go since I really liked it's look and how turning it on was activated by a floor switch is unique. I brought in the lamp and the techs looked it over described what appeared to happen - where the break was, the condition of the cord, the hinge and the adjuster. They seemed to know what they were talking about as they went on to describe to me what they were going to do to repair it. They quoted me and gave me about a week of time to do the job. The followed up with me and called when the lamp was ready. After picking up the lamp I am very pleased with the job, they made it so the lamp can be adjusted as I tried to do before breaking it, albeit I have to be careful as it never really was meant to be adjusted. So if you have an antique-y lamp or light device or just a lamp you like in general that needs service try here. My price I felt was fair but hear they can run high on some of their repairs, but there aren't a whole lot of places like this either. I can say though, they did a good job with my lamp.

Let me add to the other horrible review of this place. Where do I even start. Oh, my first call…read morethere. I called to have someone come to my house and see what I could do for window treatments. They came to my friends house up the street and really helped her. Well Anna wouldn't come to me. She insisted I come to her store in Short Hills. I did want to take advantage of the "sale" and didn't want to waste time, so not only did I agree to go to her store during my work day and miss work, but I even changed the time the day of to make it convenient for her. She was helpful there and we got through what we needed. I got a quote. Negotiated a bit, got me a better price. Still way more expensive then other places, but I was hoping for better service. Guy came the next week. Measured. I had to stay home and miss the morning of work - yes miss more work- because he would only come between 10:30 and 3. Not convenient. But whatever. Then the quote changes to an extra 400$. Now the place is WAY OVER PRICED. Anna said it was because it was an outside mount. However, in the store I gave the correct measurements, but she didn't add on enough for an outside mount. How is that my fault? Or ask where I measured? Warn me even? No, nothing. Then they just cancelled my order, returning my full deposit because they didn't like that I complained about this. Do yourself a favor and go anywhere else. I hardly write bad reviews, but I couldn't let these people get away with this The one good review that got posted the day after mine (because I told them I was posting a bad review) is a person that only has 1 review on all of Yelp. Don't trust it. Stay away from calico!!!

very unhappy trying to shop here. I wanted to have 2 chairs and a large sofa reupholstered and I…read morealso needed a couple of yards of material for another project. One sales women was on the phone, she put it on hold, completely ignored me and resumed her conversation. When she was done with her call she turned her back on me and walked away. When I said 'Excuse me..' she continued to walk away and ignore me. The other saleswomen asked how she could help me, then also walked away without me having time to answer. While the store and fabrics may be beautiful, the staff is beyond rude and condescending.