Nancy & David make a mockery of the business. My fiancee and I went to them for a custom wedding bad which was poorly made. We honestly do not believe this was a tailor made piece, but simply one that they themselves purchased. Had to return it a number of times before they could get it even remotely close to resembling the wedding band that we asked them to model it from. Second, asked them to re-size the wedding band and our engagement ring, which took them multiple attempts and multiple weeks of delay. And, when we did receive the engagement ring back, the settings were off and asymmetrical. Third, they're very suspicious folk. When we told them we'd gladly come by their Manhattan office that they supposedly do all the work out of, they were quick to say it's a private office and no visitors are allowed. I don't even believe they have a presence or an office in Manhattan. It's a total farce which makes me very suspicious and skeptical of them. It seems as though they're bringing the work to other jewelers to do and they do nothing of the sort themselves. No integrity in that and zero quality control apparently because of it. To add insult to injury, they nickel & dime you for every re-sizing and their prices are outrageous and especially insulting given the beyond sub-par work and service that you're unfortunately greeted with. Please avoid at all costs. I will not be recommending them to anyone anytime soon. read more
