Staff was extremely helpful and quick with the service I needed. I will be coming back here for…read morefuture jewelry repairs and purchases. Everyone was professional, welcoming, and made the process very easy. Highly recommend.

Awesome customer service to get my watch band fix, super polite and a quick turnaroundread more

The cutest boutique in town. I come here often when I get gifts for people. I know there is usually…read moresomething trendy or cute that I can get for my friends. I got this adorable ornament which looks great on my tree. Some things are slightly pricy but they really do have such great products.

Great selection and service. Always find something when I shop there. Whenever I am in town I stop…read moreby

Located on Cattano Avenue near Headquarters Plaza in Morristown, Merzatta is a small,…read moreindependently-owned boutique offering a collection of rings, earrings, necklaces, and bracelets designed and produced by the shop's owners in Morristown and a selection of carefully curated jewelry, leather goods, pottery, and other objets d'art produced by local artisans. The owners' handcrafted collection of jewelry is inspired by nature's shapes and textures. Whenever I've visited the store, I've found the owners to be patient, helpful, and insightful. The owners also take on projects for clients on a commission basis and offer style consulting on a one-on-one or group basis. Merzatta is a terrific place to find a perfect one-of-a-kind gift for yourself or someone special to celebrate an important milestone or just getting through another day.

Merzatta is a gem of a store... delightful, artistic, easy to shop and a destination my girlfriends…read moreand I make every year. Danielle (owner) creates her own original pieces in addition to showcasing local artists and their designs. She's knowledgeable, patient, and her talent is her passion. It shows in all her organic jewelry designs. A must see detour! Got my Lopez Fern ring a few weeks ago and I'm over the moon in love with it! Look forward to stopping in next year.

They farm out a lot of their jewelry and watch repairs and don't take any responsibility if their…read moresubcontractors mess up, which they frequently do. They step out frequently during their posted business hours which necessitates a lot of return trips. The last straw was when I tried to pay for a replacement watch battery with a credit card and they insisted I go get cash. I'd heard they closed for good during COVID; that would be a good thing if true.

I was excited to support a local small business, but this place did not meet my expectations. My…read moreboyfriend's sentimental Citizen Eco-Drive watch had stopped working years ago, so I dropped it off at Nicholas James to see what they could do... 2 weeks in, after not hearing from them, I called in to check the progress - it needed a new capacitor and a cleaning, estimated at $240. Steep, I felt, but it would be worth it in the end. 3 weeks more, again, after not hearing from them, I called to find out it was ready for pick up. If you know Citizen watches, you know they are not the average "wind and go" watches. When I went in to retrieve it, the time was not set, the date was wrong, and more importantly the reference position of all the hands was not correct needing a lengthy and complex 11-step calibration after bringing it home. After paying $240, you'd think they would have made sure it was set to perfection.

I almost cried (of joy) when I got my ring back…read more So let me start from the beginning. I reached out to various jewelers about wanting my old engagement ring (over 10 years old now) soldered. They were from the start honest and straight to the point. I finally was able to pop in and have them look at my ring to see if possible. They told me yes, left it with them, and to come back the following day. When I got my ring, which again I have had since my now husband proposed back in 2013, it looked fresh and new (the same way it did back then). The soldering looks amazing and the ring feels great. Thanks again for superb service.

11/22/25 was Looking for a jeweler to resize 14k engagement ring quickly and happened upon this…read morestore with good reviews online. Called and asked if on-site work was done and if possible same day as well. Mike's answer was yes and to be sure to bring the finger along with the ring to ensure it was right sized this time. Lol Arrived to find Fazal most accommodating and also a warm welcome from Boone the dog! Lovely to deal with and excellent work done in little more than an hour. Highly recommend!

I went in to purchase a necklace for a little girls christening and explained to Leo what I was…read morelooking for. He was great and found something exactly what I wanted. He was very professional and went out of his way to accommodate me. I was very happy and had a very positive experience. The boutique is very nice, and they have beautiful pieces as well! I will be using Leo in the future for any Jewerly purchase!

All I needed was a small repair. The owner was happy to do it, but he suggested that I go to a…read moredifferent nearby store if I wanted it done less expensively (my piece was not valuable). I was very impressed by this and would be happy to support his business next time I am looking to buy jewelry!

I brought a number of silver pieces to Danson for a full restoration. Many of them had…read moreunfortunately been exposed for too long to oxygen, creating tarnish that I thought would never be removed. Much to my surprise, Danson and the team were able to remove nearly all of the tarnish! They took their time to ensure the restoration of these pieces was done right. Danson optimizes the amount of time it takes to do something with being able to do it well. I'm very happy with how Jack and the team cleaned up my silver items, and will definitely be sure to come back if I need to restore other pieces.

EDITED TO RESPOND TO OWNER:…read more Please stop with your fabrications. You weren't there when I came in. What you think you know about this interaction was likely already twisted by your girl. I spent about 5mins with her that day - i knew what i wanted when i came in. She was the one attempting to "change my decision", when she tried to pull a bait-and-switch on me, i left your store immediately. There was no back and forth on my decision-making, none of my requests "evolved" into something different, i knew what i wanted when i called and when i came in. I wanted a basket setting w/ push back that has a flap. Polyanna was trying to upsell me with different backs where she immediately doubles the price to $850. So i said no to that immediately. I told her I just want the basket settings and push backs with the flap that she quoted $450 for. When she wouldn't honor her own quote, and still want to charge me $850, i left your store straight away. It's pretty clearly "her word against mine" here, and whoever wants to believe which side, is what it is. All I'm trying to convey is that i was able to find a reputable jeweler (Alfred Jeweler) that was able to do, what you called a "minor service" at a fair price $520 with all 14k white gold. They didn't just spit out a number in the air. They weighed the gold settings and backs in front of me before giving a final price, with all the specs i wanted. No "scrap metal" as you're trying to imply. If your settings and backs are truly priced per piece and "not by weight". Then it makes less sense why the price would go up to $850. I gave her the specific settings and backs that i wanted to purchase. She quoted me $450 total. ------------------ ORIGINAL REVIEW: Please read if you DO NOT want to get swindled by this business! I have a very specific situation, but if you make it to the end of this review, it will become clear how dishonest they can be. Be wary when doing business with Danson. I've been calling around local jewelers to get quotes for mounting 2 matching diamonds (1 carat each) that i own, into stud earrings. I've searched high and low, coz I was very specific about a few things. I was receiving quotes between $400-$500, to set my 2 diamonds into 14k white gold. Pretty consistent price anywhere i called. I'd also mention i want the basket setting, push back with the flap to avoid the earrings from drooping. These are my exact words every time i make a call. So I call Danson jewelers and spoke to this woman, Pollyanna. She said they can do that and she gave me a quote at $450. Again, pretty consistent with other shops, and she said i can even watch and wait for my earrings to be set. I thought... perfect!! Well, i show up there and she was trying to upsell me with a screw back... for $850! So I said "i just want the push back with a flap, that we talked about over the phone, that you quoted $450 for". She wouldn't honor that quote, she said it would still be $850 because of the gold prices". Mind you, we just talked over the phone an hour ago from that time... I highly doubt gold shot up that high within an hour. I have done my research, i've called and been to many jewelers before showing up to Danson. For her to double the price, without even weighing the gold settings and backs on a scale, it was quite clear what she was trying to do. One big positive that came out of this though... is that i got my amazing earrings made, by my (now) amazing jeweler - ALFRED JEWELERS in Glen Rock! I got all the specs i wanted for $520. Yes, this is with the 14k white gold, basket setting and earring backs, that Danson was trying to charge me $850 for! The owner at Alfred jewelers actually weighed the gold right there before giving me the final price. For my peace of mind, he also put my diamonds under a microscope (in front of me), took pictures of what they call a "diamond fingerprint" both in the beginning, and when i picked up, so i can confirm that they're my exact same diamonds I'm taking home. I love my new studs. Sadly, Danson is just another opportunistic business that isn't thinking about a possible long term relationship with a new client.