This Ross is a madhouse - aren't they all these days? It's just a few steps across a small street…read moreand into another parking lot away from the very nice TJ Maxx. So you go from relative calm to total chaos. I did find that this Ross had a better selection of wall art than the nearby TJ Maxx did. They had larger wall art, more selection, and the prices were very good. Staff was friendly and helpful.

Ross in Silverdale has a pretty good selection of items. I like they have specific stuff for all…read morethe holidays through the year. Recently I went in and was happily surprised to see an upgrade to their security team. Kind and professional. Prices are hit and miss. The parking spots are tight.

Buying waterproof shoes in Seattle, Washington…read more.. When I was walking in the dark to my niece's new apartment, I noticed that there were many puddles and some mud on the sidewalks. I didn't want wet shoes and socks, so I walked on the side of the road. It was still wet and slippery! Thinking that I needed rainboots or some better footwear, other than Sketchers, I searched for the nearest ROSS. Parking was challenging because this is Downtown. I did find a spot about a block away... eventually... after circling around three times or so... Like other reviews stated, there are Security personnel at the door and they do check receipts. I found the Women's Shoe Department easily and had a choice of olive green or black boots (which were $10 more than the olive pair and had a higher heel). I chose the more practical pair, paid, and asked the cashier to cut the tags off because I wanted to wear them immediately. Well, walking to the car was challenging because I got a bigger sized shoe. I walked back in my Sketchers and held the boots in my hand. I showed the Security personnel the boots and they let me grab a different size from the shelf and exchange the used boots for a smaller size. The clerk attached all of the tags back onto the larger sized boots and helped me remove the tags from the new pair. Yay! It all worked out and my feet are happy because they're warm and dry!

Walking back to hotel we stumbled upon Ross. There is a disclaimer from security before you are…read moreeven let in basically telling you Don't steal, cameras are everywhere, then we were granted entry ! Well lit spacious store. Plenty of designer items from apparel, purses, electronics, perfumes etc. Prices vary ! Name brand galore. Ross has really stepped there game up !

Shopping in Westwood Village, Seattle, Washington…read more.. I was on the other side of the shopping center and parked near Marshalls. After walking around one complex, I saw the blue familiar ROSS sign across the way - and was so happy because I needed to return something that I purchased yesterday. I asked the security guard at the door if I should return my item first or do it with a purchase. He said that either way is OK, but there was no line at the moment. I decided to look around and do the exchange later and at one time. I was looking for a shoe rack for my niece. However, I found some Labubu hair ties and went to the cashier. I told her that I wasn't able to find a shoe rack. Later on, the manager helped me find them - ah - they were unassembled... I was looking for already assembled ones. It makes sense to put it together at home so that it fits in the car easier. Thanks for your help! Mission accomplished!

This Ross is so chaotic.every time I walk in there's someone stealing and then the employees are…read moredoing literally nothing about it. This would never happen at the Ross in Burien. The difference is the employees greet you immediately with a smile and acknowledge you throughout the shopping experience. Also, you can tell the Burien Ross is more successful because they have a lot more products and choices than the one in white center .

Shopping in Seattle, Washington…read more.. I really like Ross Dress for Less stores - especially on Tuesdays when there's a 10% discount! Just say "Tuesday Club" to the cashier if you're above the required age... haha! Located at the Ballard Blocks, park for free in the shared covered parking garage and go upstairs from Trader Joe's... how convenient! My niece needed a dish drainer. I needed a blanket. I also found a set of panda lights on clearance! I got a blue Stitch mug - also on clearance. My housewarming gift to my niece was a tiered shower caddy... LOL... I don't want to reach down to the body wash and shampoo on the floor of the shower! This was a fun experience! I caught the escalator down to my car - after walking up the stairs... I think the elevator wasn't working. I juggled my purchases without a shopping bag because I used my bag at Trader Joe's already!

Having been so accustomed to the large, ground level, department store version of Ross, this was a…read morereminder that not all locations are ever the same. First off, this Ross is located at the top of the escalator on the second floor of Ballard Blocks. Secondly, in order in to enter, one has to enter a scanner / screened at the door and then be let in by a security person. Thirdly, many common items are locked up and much of the browsing / perusing element gets lost. (#1) I was really hoping for some action from tent city faithful but missed out. The good news is that the store is clean and well organized. The furniture section isn't much to look at, nor is there much for electronics or men's clothing. It's not the biggest location but they've done a decent job keeping it well maintained. The staff was very kind and was very good about explaining and escorting folks to helping them find what they needed. Prices were the run of the mill with not too many deals to be found. Parking is available in the basement but street parking is also an option. ____________ (#1) A stark reminder that the West Coast doesn't play around.

Their customer service is less than enlightening. I went to buy today 8/15 at the Westside store…read more Apparently the computer system was down. I waited. Made some comments I guess the manager didn't like so after she came out and told me just 5 minutes she needed to get money... I waited and waited. Never came back in the 5 minutes just walking around the store like a bully b*tch making me wait for no reason but too be mean. I waited 20 min. Have you looked at other comments now I know they have well under 3 stars on their ratings. She lost 6 customers. Thanks for not caring about the customers. Have a nice day you deserve.

The dressing room no longer exists and I had to pee real bad and I was told that the bathroom is…read moreout of order and that I should be able to use the bathroom at Black Bear diner. I'm sorry, but no restaurant is going to let you use their bathroom if you don't eat there.

First time as a shopping visitor here and might be my last. 1 star for Customer Service as there…read morewere none! Horrible management and organization of the store and check out process! They have 1 cashier who takes ONLY CASH and one who takes card. Which store just has 1 person for each or one machine for each type of payment?! They're usually for both payment types per register, so that was a new experience for us. The customers were also confused as to which counter to go to since there were no signs. 3 Stars for the prices and good selection of items in the store. Organization was a total mess, though.

Been in line for 15 minutes and it has not moved they have more security than cashiers horrible…read moreservice and it's a mess here.

We had dinner in the same business strip that Ross Dress for Less is located in, so decided to…read morecheck it out for some Christmas shopping. I was able to find a few items for gifts here, but it's a treasure hunt. The store is much larger than I initially thought. I was surprised by how spacious it was, with all the departments spread out throughout the store. Perhaps because it was a few days before Christmas, the store was very untidy and disorganized. And because of the holidays, the store was open until 11PM, so there were quite a few people shopping after 9PM on a Saturday. I mostly came here to get toys for my friends' kids. The toy selection was pretty decent, but with everything in this store, you have to really dig deep to find items. Some of the items will not have a duplicate item. Some of the items will be misplaced. Some of the items will have missing price tags. But if you have some time to shop around, you may be able to find what you're looking for. Overall, Ross Dress for Less is an A-OK store. Depending on what you come here for, they may have large stock of it or none at all. Like a lot of these discounted stores, you have to really pick through the items, in order to find treasure.

Gotta checkout Ross whenever you are near, as long as you have time. This location was in…read moreBellevue, located as an anchor of a very small strip mall (named Ross Plaza). It is very large inside, and very rectangular so easy to see where everything is. The selection when we came wasn't great, thinking they haven't restocked since the holiday rush. What's interesting is that they closed the built-in dressing rooms near the back, and instead created makeshift fitting room 'cubicles' in the front. Less need for staff, I guess.

I was shopping for some dresses, and found two that I wanted to try on that looked like they would…read morework. As I was browsing at a few other items, my 5 year old grand-daughter told me that she had to go potty. I walked to the fitting room sales associate who informed me that customers cannot use their restrooms. I pointed to my grand-daughter and said it is her that needs to use it. And she said no one can use our restrooms here. I could barely believe that news. I had to put the dresses down, and walk out. If you have children with you, this is not the place to take them shopping! Sadly, customer service is lacking at this Ross.

1 star for this Ross Store…read more I purchased a pair of pliers on May 12, 2026, and after a few uses, I returned it on May 28, because the latch broke--likely due to poor material quality. When I tried to return it, the staff member, Marcel, accused me of breaking it myself, despite my explanation that it was already defective. She even questioned why I hadn't returned it earlier, as if I would return a perfectly working item. This entire experience was unprofessional. Marcel's handling of the return process was poor, and I wish she had better training in customer service. Otherwise, she would probably be better suited in the back room organizing clothes, as she is simply not competent in serving customers. I'm sharing this with my 115 million Google readers to warn them. Because of this, I will not be returning to this store. Additionally, this woman took the defective plier and did not give me my refund. I was also not provided a new return transaction receipt showing the item was processed back into inventory. I was only given my original receipt, so I am unsure whether the return was properly completed in the system, even though the product was taken back. She just gave me the old receipt back and no money was given. Usually, after a refund the cashier would give a new receipt along with the old and the money for the refund. It's about $7.00, so I guess she can keep it, but I will not be returning. This was honestly one of the worst customer service experiences I have had at a Ross location. What made the situation worse was the attitude and lack of professionalism during the interaction. Instead of trying to resolve the issue calmly or assist a paying customer, I felt like I was being blamed and dismissed over a low-cost defective item. Customers should not feel uncomfortable or accused when returning a broken product that clearly failed after normal use. I understand store policies exist, but there is also a proper way to speak to customers. A simple explanation, professionalism, and basic courtesy would have made a big difference. The way this situation was handled reflects poorly on the store's management and customer service standards. The worst service I ever had from this Filipino (Asian) woman.

The manager here is awesome. It took awhile for her to become available but she was able to help…read moreand thats what matters. Great selection of designer accessories. Definitely stop by here if you want something cool at a discounted price. Im happy with my goods and the service.

They have a wider range of options than when they first opened. It's still a messy store.read more

Ross on 38th street is a place to look and browse for nice practical items or shop for gifts. This…read morearea is struggling a bit with homelessness and some people around there are kind of not exactly in a good mental shape due to mental issues or drug use. When coming here caution must be exercised carefully. I do not go without my husband. This Ross has saved us a great deal of money when we needed to put rugs down on our wood floors. We also needed clothes for my youngest son that is almost bigger than me. I can shop in children/teen section now that I lost considerable amount of weight. So I save a lot of money doing this. If you wear 0-2 in women then there is the trick. Shoes are difficult to find here but not impossible. It just requires patience and sometimes you have go a few times. Fragrances for men and women are hit and miss. But if you are patient you will find very popular ones like Polo, Burberry , Elizabeth Taylor, Cool Water and other brand names. You will save money compared to Mall prices. This is my place to get fragrances. The place has this portable talking security in the parking lot. It is a constant pre-recorded (in English and Spanish) message deterring delinquent activity in shopping plaza. And in store, we are greeted by security who must keep track of who is coming and leaving. They are very polite and professional. I actually feel safe with them there.My husband and I have made 15-20 time in there. Usually we do not linger in there too long. We know the "no public bathroom "drill and sorry it is the way it is now. Unfortunately customers have to suffer this especially children, elderly and those with disabilities. But safety is better. When shopping here, it is a good idea to bring strong reusable bags. Otherwise there is an $.08 charge for each bag. Again bring a few cute and strong bags. As I look at the situation and my shopping experience, it very good when we exercise common sense and be safe out there. Ross is a good place to shop and I will come back as I need certain items. I wish Ross could deliver . But that store is one of those places I already know what I want before I get inside. And we leave right away. Hahahaha

Ross used to be really good but their prices have become so close to the regular stores that it…read moremakes it not very economical to shop here unless something is discounted.i don't really like being stopped by security every time we enter or exit either.