I just wanted to say thanks to Matt and Fusion Smart Home Services for being so professional and…read moreflexible to accommodate my needs. My work schedule fluctuates and Matt was very willing to adjust accordingly, which was a HUGE help. His customer service and communication could not be any better. He arrived exactly when he said he would and he actually checked with me before his arrival to confirm the appointment, which was nice. The installation was impeccable and I couldn't be more pleased. He provided the service and installation that I expected and his prices were extremely affordable. I cannot thank you guys enough. I will most definitely call on Fusion Smart Home Services again in the future and I HIGHLY recommend them to anyone else looking for a trouble-free service. Chris F. Austin Police Department

Fast and efficient service! Recommend Matthew to anyone who needs TV mounting/installation…read moreservices. Got the TV mounted in less than 5 minutes!

We needed our toilet fixed. I called and was greeted with a friendly, professional attitude. The…read moreman they sent was equally so. He used the parts we purchased but needed one more and even told us it was guaranteed for a year. To all complaining about the attitudes, all I can say you receive what you give.

There is a reason why this place has 2.7 stars. Very rude. Very unprofessional. Customer service…read moreterrible. I called to speak with someone about a work order and the timeframe, to see if there was any way to work out a more narrow timeframe. I was spoken to in a very rude manner by a woman named Jennifer, and when asked to speak to a manager, another woman came on the phone who was even more rude and hung up on me. Do not take your business here. Do not spend your money here.

The care and quality is amazing. From the sweet lady who took my call to Russel adding me to his…read morelong list of emergencies this evening. I have used them for years !!! Definitely a value having people like this.

My neighbor referred Center Point when My AC went out and I called and they came out the day I…read morecalled and found the problem to be our fan motor. My fan motor was a special model so they checked around until they found one that was less than half the price and installed it right away. Great service and very friendly. Thank you Russell.

Excellent service and fast response when our air went out this summer. Zac had our unit quickly…read moreback to normal. The price was also very reasonable.

Highly recommend Zac! He was prompt, professional & he definitely cares about the quality of…read moreservice he provides to his customers. AND he answers the phone after 5pm.

Update: The assistant manager, Vance, reached out to me and asked what happened with my experience…read moreand if I would come in to give him a chance to assist. He was extremely helpful and we ended up purchasing a back door from him. Vance also took the time to discuss the process Tri-Supply uses to produce/order doors. Because they do construction in-house, it makes getting your a door a month shorter than if you purchase through Lowe's. We do plan to use Tri-Supply if we purchase a front door as well.

I cannot in good conscience recommend Tri Supply to anyone for any reason. Our experience with them…read morewas an absolute nightmare from start to finish, and it's astounding to me that a company can function with this level of incompetence and carelessness. We purchased a $1,300 custom back door from Tri Supply because our home was brand new, and the builder had already used Tri Supply for the existing doors. They had all the specifications and exact measurements, so this should have been a simple transaction. We met with Catherine, who placed the order for us since we wanted to replace our full-length glass back door with one that could accommodate a dog door. The first door arrived a few weeks later. After taking apart our original door, removing all the hardware, and preparing to install the new one, we discovered it was a foot too short. A glaring but forgivable mistake. Catherine apologized, admitted the error, and assured us she would fix it. The incorrect door was picked up the next day, and we waited another week and a half for the replacement. When it arrived, it looked correct, so we once again went through the painstaking process of removing and reinstalling hardware on a nine-foot solid door--only to discover that this one was 3/16 of an inch too wide, making it impossible to fit. Handling and rehanging a massive, heavy door like that is no small task, and the level of frustration we felt cannot be overstated. I am a disabled veteran with back issues so this was a tall order, quite literally. We reached out to Catherine again, stayed polite and patient, and asked for someone to come measure the door properly. Instead, we were told to measure it ourselves, which we reluctantly did. Tri Supply then instructed us to leave the door on our front porch for pickup. It sat there for five days before they finally retrieved it, despite multiple calls from us. Another week and a half passed before the next door arrived. By this point, we were beyond exhausted with the ordeal. This door finally seemed to fit--but it was damaged. It had scratches, scrapes, scuffs, and even footprints on it, as if it had been dragged across concrete and treated with complete disregard. This was the final insult in a process defined by delays, negligence, and incompetence. While the door eventually fit, the entire experience was an infuriating lesson in how a company can fail its customers at every step. Tri Supply demonstrated a shocking lack of professionalism, accountability, and care for both their products and their customers. If you value your time, your money, or your sanity, avoid this company at all costs. Only consider them if you have no other options and are prepared for weeks of frustration, repeated mistakes, and careless handling of your property.

I agreed to a screened porch/solar screen job and paid a deposit. After that, communication became…read moreincreasingly unreliable. I was given multiple scheduled dates for the work to start, and each time there was a no-show. Eventually, communication stopped entirely. The work was never completed, and my money was not returned. After repeated attempts to resolve this directly, I researched further and reviewed publicly available court records related to the individual operating the business, Timo Ditscher. I found one civil case related to this matter, which does not appear when searching his name directly and instead must be found by searching the plaintiff's name (Jeffrey Kramer). I also found publicly available criminal convictions on record, which raised additional concerns for me as a consumer. This review reflects my personal experience and is shared so others can make an informed decision. I strongly recommend getting everything in writing and being very cautious with upfront payments.

I found T&M solar screens on Facebook and am so glad I did. I hired Tim to do a screened enclosure…read morefor a back porch and he knocked it out of the park. Once materials were in hand, he got straight to work and got the enclosure done in one day. The materials used were high quality and his workmanship was excellent and pricing was fair. Thanks again Tim!

Joe has done projects for me at 4 different homes and it included 2 hot water heaters, several…read moreoutdoor needs, indoor piping, and this time I requested something he had not done before and he did not hesitate. He systematically stepped through the process and I was impressed with his abilities. Would recommend this man to anyone who had need of any plumbing.

They cam out to replace a hose bib on the house. Never told us the price of 155. The attenped to…read morefix it and couldn't due to brick. They suggested cutting into the wall board. I declined. Their answer was put on a replacement bib (5 dollar part) on the hose for function. Total time 15 min. Still requested 155 for the job. Should have adjusted the price for the work done. Will not be going with company again.

Service is great. Please keep it local. Tony is the best Service Tech. The company needs to have…read morea 10 star rating!!! I'm giving them a 5 star because that's the limit! I highly recommend this company... Thank you Russell. I'm so grateful to have "found" you.

AC service requested through my home warranty. Blizzard Air was prompt in responding to my service…read morerequest. Tony the technician arrived, as scheduled, went straight to work troubleshooting the unit. He did a thorough inspection and resolved the issue. But more than that, he went above and beyond to ensure the unit was fixed. I would highly recommend Blizzard Air for any future AC issues. Oh and the price was right!!