This is a company who couldn't handle the stress of the storm. They didn't inform customers outside of Facebook what was going on. In fact, I wouldn't have even known there were issues in parts ans repairs of pools until I spoke to my neighbors. I expressed to the pool tech I didn't want to wait four months for repairs. He said he didn't know when they could even send out a tech. Could be months. So, I was upset. You would be too. However, Blue Lagacy apparently did not accept that. Richard, Dick for short, text me he was never coming back again because I lacked compassion for him, not that they should show compassion towards customers. Then he called me screamed at the top of his lungs and never shut up once but to say that I was going to screwed with the pool the way it was and they were not going to tell me the issue with the pool so I would have to wait for 4 months to find out the problem although they were prepaid. Usually in business, if there was an issue with an upset customer the owner calls the customer and finds out both sides. In this situation you had a kid tell a boss who knows what and the boss handled the situation incorrectly. Dick never stopped screaming, he never asked what happened, he never explained the storm situation. This texas storm is new to everyone. We all deserve to be enligtened by the contractors that service our home in the effected areas. Blue Legacy is no exception. After treating me really badly I completely went off on this guy. Never in my life had a grown man spoke to me the way he did. Needless to say I spoke to neighbors yesterday about Blue Legacy and will be emailing the entire HOA on the violent way Dick handled himself and Chris the owner allowing it to happen. Whatever way I defended myself was correct. No company should allow a man to do that to a woman and to block a customer. Dick is actually a dick. read more